Product specifications

Switch Infrastructure Diagnostics
167
Port Link Information
This test is marked informational. Therefore, no determination of PASS/WARN or FAILED will be made regarding
the test result. This information is best used to compare a known topology (i.e. which stacking, 10G and client ports
should be connected and working) to the displayed system link status for each reporting switch.
• Client Ports—Switch Diagnostics cannot determine whether a client port should have link or not – as this is
specific to each setup. Therefore, use this information to make sure that the client ports in use are reporting link
UP status as expected. Also, be aware that the switch will not negotiate to any speed except 1000Mbps on client
ports. So, if a client is configured to run at a different speed, then the link will not be successfully established
and will be reported as DOWN.
• Stacking Ports—Switch Diagnostics cannot determine in all cases whether a stack port should have link or not.
Use this information to make sure that the stack ports in use are reporting link UP status as expected.
• 10G Ports—Unless a 10G Port is part of a Link Aggregation Group, Switch Diagnostics cannot determine if this
port should have link or not. Use this information to make sure that the 10G ports in use are reporting link UP
status as expected.
Advanced
Unicast Bitmaps
This information indicates errors with the way traffic is mapped to stack ports. Avid Personnel will review this
information.
Environment
Installation Errors
Switch Diagnostics indicates any installation failures reported on the switches. If an installation failure is reported,
navigate to the Agent page on the switch reporting the failure and investigate the installation logs.
Processes
There are several important processes that need to run in order to achieve and maintain both switch and stack health.
Switch Diagnostics will report any processes in a suspect state.
Running Switch Infrastructure Diagnostics
The diagnostics should not be used during a critical time in your production. Some tests burden system bandwidth
and resources.
To access Switch Infrastructure Diagnostics:
1. In the Avid ISIS Switch Blade Agent, click the Advanced tab, then click Switch Infrastructure Diagnostics in
the Switch Blade section of the command menu.
2. In the Run Switch Diagnostics dialog box, select the tests you want to perform.
3. In the Select network section, select the VLAN subnets you want to test:
-Left
-Right
- Both
4. Click the Select chassis menu, and do one of the following: