Product specifications

Storage Manager Logging
153
Using the Log Viewer Tool
The Log Viewer tool is a utility that displays event information about Storage Managers. You cannot save the
information displayed in the Log Viewer tool, but you can copy it to a word processing application, such as Notepad.
You can also save event logs displayed in the Logging tab (see
“Saving Logs” on page 152). The information is used
primarily by Avid Customer Support personnel to help analyze problems with Storage Managers.
To install the Log Viewer tool:
1. In the Management Console, click Installers under the System heading.
2. In the ISISTools section, click the Toolbox executable file appropriate for your operating system.
3. Save the executable file to your computer and install it.
To monitor event information about Storage Managers:
1. Do one of the following:
t (Windows) Select Start > Avid > Toolbox > Avid ISIS Toolbox.
t (Macintosh) Select Applications > AvidISISTools > ISIS Toolbox.
If any site security warnings open, click Yes to accept the certificate. If you are not sure about the security
requirements of your shared storage network, see your system administrator.
The Avid ISIS Toolbox opens.
2. Click Storage Manager Log Viewer in the left pane.
The Log Viewer tool opens.
3. Select an option as described in the following table.
Option Description
Resume Resumes monitoring Storage Manager events