Product specifications

Understanding the Agent Interface
146
Tools Tab
The Tools tab provides you with network tools and component utilities that generate basic information on network
functioning and low-level information on Storage Managers and switches. These tools are used primarily by Avid
Customer Support to diagnose problems with components of the shared storage network.
The Tools tab for Storage Managers provides access to the Console Viewer. For information on the Console Viewer,
see
“Using the Log Viewer Tool” on page 153.
Logging Tab
The Logging tab provides a complete view of the logs of active Storage Managers. The logs provide you with a
system snapshot of error and status messages. The logs provide detailed status information that is especially useful
to Avid Customer Support personnel for monitoring system status during prolonged operations.
Tool Heading
ISIS
Infrastructure Description
General Tools •ping
• traceroute
• df (disk free) or
Disk Space
Usage
All Allow you to test the connections between components in the
shared storage network, to verify the path between
components, and to run the Linux df command
Blade Tools •istate
•ivers
•i2cio
•route show
7500 — all
headings
2500 — istate and
ivers headings
Allow you to run low-level tests to generate data to identify
problems with components in the shared storage network
Tool Heading
ISIS
Infrastructure Description
System Entries to view All Specifies the number of entries to view. Specify 0 to view all
entries
Log to view All Selects the log to view:
• On 7500 and 2500, select a message log by its suffix
number
Log to clear All Selects the log to clear:
• On 7500 and 2500, select a message log by its suffix
number
Kernel Ring Buffer 7500
2500
The Kernel Ring Buffer displays logs maintained by the
Linux kernel. These logs are used by Avid Customer Support
Storage Manager Disable/Enable
logging
All Enables and disables the logging function for the individual
Storage Manager
Dump current log All Saves the current log to a file and makes it available for
download