Product specifications
If You Need Help
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If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important
to check each step of your workflow.
2. Check the latest information that might have become available after the documentation was published.
New information would be found in the ReadMe file supplied on your Avid software kit located on the
installation USB. Documentation is available as a PDF in the software kit and through the user interface.
Always check online for the most up-to-date release notes or ReadMe because the online version is
updated whenever new information becomes available. To view the online versions, visit the Knowledge
Base at
www.avid.com/US/support.
3. Check the documentation that came with your Avid application or your hardware for maintenance or
hardware-related issues.
4. Visit the online Knowledge Base at
www.avid.com/US/support. Online services are available 24 hours per day,
7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access
troubleshooting tips, to download updates, and to read or join online message-board discussions.
Accessing the Online Documentation
The Avid ISIS online documentation contains all the product documentation in PDF format. You can access the
documentation in the top-level AvidISISDocumentation folder on the Avid ISIS installer software kit.
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The documentation describes the features and hardware of all models. Therefore, your system might not contain
certain features and hardware that are covered in the documentation.
To access the online documentation from the software installer kit:
1. Insert the Avid ISIS installer USB into the USB port.
2. Navigate to the [drive]:\.AvidISISDocumentation folder, and double-click the PDF file for the document you
want to view.
Avid Training Services
Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid
understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates
course content and offers new training delivery methods that accommodate your pressured and competitive work
environment.
Italic font Italic font is used to emphasize certain words and to indicate variables.
Courier Bold font
Courier Bold font identifies text that you type.
Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the
mouse action. For example, Command+Option+C or Ctrl+drag.
Symbol or Convention Meaning or Action