Product specifications

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Solving Licensing Problems
Installation & Administration Guide • 53
8. In the System Properties dialog box, click OK to finish.
To verify that the license number matches the dongle
identification number
1. Go to Start > Programs > Avid Products > Avid|DS v5.0 > Customer
Service > System Diagnostic.
2. In the Machine Serial nb text box, enter the serial number of your
workstation, and click Run.
The value displayed in the Software Profile box, under License Phys, is
your workstation's dongle identification number (for example,
Phys: FLEXID=8-5xxxxxxxxxxx).
3. Compare this value with the value in your system's Softimage.lic file,
which is located in the C:\Softimage\Flexlm\Licenses folder. If they’re not
the same, contact your reseller or Avid|DS Customer Service.
Dongle identification number