Product specifications

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Requesting a License File
Installation & Administration Guide • 47
Requesting a License File
This version of Avid|DS requires a new 5.0 license file to validate the software.
This license is provided to all valid Avid|DS customers and replaces the
existing 4.0 license file. To run Avid|DS, you must have a license file, as well as
a software protection key (Flexid dongle) connected to your parallel port.
To request a license file
• Open your Internet browser and go to
http://www.softimage.com/licensing/request to submit a license request.
If you’re a new customer, you must request a license. When the
license is issued, you will receive a copy by e-mail.
You must provide all the information requested in order to obtain
your license in a timely manner.
Avid|DS Customer Service does not generate permanent licenses.
However, if your license is incorrect or if you haven’t received it
within 72 hours of your request, Customer Service can generate a
limited one-week license. Your reseller must validate the request.