Installation guide

Limitations and Known Issues
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➤ Bug Number: UdevC00106344. After installing the editing application on the Windows
Vista OS, when you choose to reboot the system, the shutdown cycle is longer than usual.
➤ Bug Number: UDevC00103563. On Windows platforms, occasionally the PACE installers
do not properly update the iLok drivers. PACE iLok drivers are used to copy-protect
Digidesign plug-ins. If this happens, the AudioSuite functionality in Media Composer will
be disabled. To correct the situation the user should uninstall all instances of Interlok Drivers
from the Windows Add Remove Control Panel and re-install the Digidesign Drivers from
the CD or from Avid > Utilities.
➤ Bug Number: UDevC00103537. Once you install the editing application, and once the
editing application tries to launch, while it is initializing, you might receive an “Unable to
create index for editor slides” error message.
Workaround: Right click the product.exe and choose “Run as administrator.” This causes
the mdb and pmr files to update in the Avid_MediaFiles folder.The executable is located (by
default) in C:\Program Files\Avid\Avid Product Name.
➤ Bug Number: UDevC00103474. (Windows Vista) When the editing application is launched
and a firmware update is required, you might be prompted to relaunch using “Run As
Administrator”. To run as administrator, right-click the product.exe and select Run as
administrator. The executable is located (by default) in C:\Program Files\Avid\Avid Product
Name. Run as administrator is not available by right-clicking in the Avid editing application
Shortcut icon.
Interplay Workgroup
➤ Bug Number: UDevC00105773. When you create a video or audio mixdown and add a
locator, you might receive an “Exception: CM_NO_TC” error when you try and check the
clip in to Avid Interplay. If you add the locator in Assist, then go back to the editing
application and perform an Update from Interplay on the clip, the clip will check in
successfully.
➤ Bug Number: UDevC00105408. (Windows Vista) If you have a P2 drive mounted and you
try to open the Interplay Service Configuration tool, you might receive an Exception error.
Clicking through the error message might allow you to open the tool. If you unmount the P2
drive, the tool will open.
➤ Bug Number: . When checking out a complex or long sequence from an Avid Interplay
environment the following message might appear: “A request for data from the asset
manager is taking a long time to complete. Would you like to continue waiting for the
operation to complete or would you like to cancel?” If you choose to wait the sequence may
load or you may get this message multiple times until the check out actually occurs.