Installation guide

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Workaround: Make sure the target drive or workspace names have fewer than 28
characters.
➤ Bug Number: UdevC00025851, UdevC00049993. If you capture clips with an Avid editing
system on two or more days and use the same project and the same tape name (for example,
if you capture on two separate days from a cable feed named “Live”), relinking the clips
might cause the old clips to relink to the new clips. Because the clips in this instance are
captured on different days but use the same 24-hour timecode and have the same tape name,
the Avid system treats the captured material as coming from the same source. When you
relink the clips, they relink incorrectly.
Workaround: Avid recommends that you avoid using generic or nondescriptive tape names
— for example, do not use the tape name “Live” for a live feed. Instead, use distinctive tape
names for each capture. Also, you can use separate projects when capturing with your
editing system. When you change projects, even if you use the same tape name for your
captures the Avid system generates new source IDs. This prevents the relink problem.
➤ Bug Number: UDevC26084. If you are working with DV tapes in the Sony HVR-M10U
you might experience “failed to find preroll errors.”
Workaround: Change the machine template to the “Generic_DVDevice-NTSC” or
“Generic_DVDevice-PAL” template. This forces the software to use a different method for
cueing to the preroll timecode.
➤ Bug Number: UDEV00225379. The editing application does not warn you if you try to
send a Frame Chase editing clip to Media Services Transcode. Do not send ingesting clips to
Media Services Transcode. Wait until the clip is completely ingested.
➤ Bug Number: UDevC00086768. You might see the following error message when loading
a clip captured by Frame Chase capture in the editor: “Error encountered during relink
process: New track length does not equal original track length.”
Workaround: In the editing application, right-click the clip and sequence and select
Update from Interplay. In Assist, refresh the clip from the Interplay database by selecting the
clip and pressing F5.
➤ Bug Number: UDEV00195662. When you are capturing and using the passthrough
monitor, desktop passthrough might cover error messages that are in the same space as the
passthrough monitor, preventing you from being able to read them.
Workaround: Move the affected window or message box away from the Record monitor,
put another application in front of the Avid application, and then go back to Avid to force the
UI to refresh.