Installation guide

12
Using the GetLicenseInfo Utility
Avid provides a utility program — GetLicenseInfo.exe — that retrieves information specific
to your license. This is useful if you no longer have the original license information or if you
need to provide this information to Avid Customer Support. The license information
retrieved by the utility depends on your system, but it can include the following:
• Avid editing product name
• License type
•Status
•System ID
• Serial number (for security reasons, only part of the serial number is displayed)
• Avid machine ID
To retrieve license information:
1. Navigate to one of the following locations:
t (Windows) Program Files\Avid\Utilities\GetLicenseInfo
t (Macintosh) Applications/Utilities/Avid Utilities/GetLicenseInfo
2. Double-click GetLicenseInfo.exe
A terminal window opens and displays your license information.
3. Copy the appropriate license information, and then close the terminal window.
Codec Update
The release of Avid Media Composer v4.0 includes improvements to Avid’s DNxHD codec
to bring it into compliance with the SMPTE VC-3 specification. With this release, the
editing application continues to decode any DNxHD media created by a previous version of
the editing application. However, previous versions of the editing application are not able to
playback media created with the new release. All prior Avid editing versions will need the
updated codec's. Codecs are available for editing applications v3.x and above.
If you don't install the newer Avid codecs, the following occurs: When you play compliant
DNxHD media in a previous editor application, it may result in frames being decompressed
incorrectly. This is characterized by only the top half of a frame being decompressed with
the bottom half of the image displaying with either black or green. If you install the updated
codec in these earlier editor application, it will correct the decoding. Avid has included two
updated codec files that you can copy to your previous versions (3.x, 7.x and above) of the
editing application that allow you to play media that you created with your new editing
application.