Product specifications

Problems with Licensing
Installation & Administration Guide • 53
Problems with Licensing
Before you can start Avid|DS, your system needs a software protection key
(dongle) and a license file. If the dongle identification number matches the
information in the license file, Avid|DS will start.
If the licensing components are not properly set up, Avid|DS will not start and
an error message is displayed. If this occurs, perform the following
troubleshooting steps. If startup problems persist, contact your reseller.
To verify that the dongle is properly installed
1. Make sure that the dongle is attached to the base unit's parallel port (LPT1)
and secured with the locking screws—refer to The Software Protection Key
on page 53 of the Avid|DS 4.02 Workstation Setup Guide.
2. Right-click on the My Computer icon and choose Manage.
The Computer Management window is displayed.
3. Use the tree (left) to navigate to the System Tools > System Information >
Software Environment > Drivers folder.
4. Scroll down the list until you find the Parallel, DS1410D, and Sentinel
devices, and verify the following for each device:
• State: Running
• Status: OK