User guide

Chapter 2: Installation and Setup 8
Installing EuControl Software
Next, install EuControl software on your workstation computer. An Internet connection is required to download EuControl.
To install EuControl software:
1 Visit www.avid.com/account and log into your Avid account (or create an account if you don’t already have one) to download
the EuControl installer for your workstation computer’s platform (Mac or Windows).
2 When download is complete, locate the EuControl installer on your computer and double-click it to mount it (DMG on Mac) or
uncompress it (ZIP for Windows).
3 In the resulting folder, locate and double-click the Install_EuControl file.
4 Follow the on-screen instructions to complete the installation.
5 When installation is complete, click Quit (Mac) or Finish (Windows). EuControl software on your computer launches automat-
ically and is running when its icon appears:
Mac Wait up to 60 seconds. A lit EuControl icon in the menu bar indicates correct installation and your surface is attached in
EuControl.
Windows Wait up to 60 seconds. A lit EuControl icon appears in the system tray at the bottom of the screen. If you don't see the
EuControl icon, it could be automatically hidden by Windows. Click on the small white arrow to show hidden icons.
6 If the lit EuControl icon does not appear, do any of the following:
•See
Add to add S3 manually.
• Click the EuControl icon in the menu bar (Mac) or right-click the choose
Restart EUCON Applications (see Restart EUCON
Applications
for more information).
• Shut down S3 and your computer, then turn them on (S3 first, then the workstation computer).
•See
www.avid.com/S3-Surface-Support for the most current troubleshooting information.
7 Proceed to Updating S3 Firmware.
Lit EuControl icon in the Mac menu bar
Lit EuControl icon in the hidden icons view of the Windows system tray