Credit Card Machine User Manual

Limitations and Known Issues
39
Workaround: Right click the product.exe and choose “Run as administrator.” This causes
the mdb and pmr files to update in the Avid_MediaFiles folder.The executable is located (by
default) in C:\Program Files\Avid\Avid Product Name.
➤ (Vista) When the editing application is launched and a firmware update is required, you
might be prompted to relaunch using 'Run As Administrator'. To run as administrator, right
click the product.exe and select Run as administrator. The executable is located (by default)
in C:\Program Files\Avid\Avid Product Name. Run as administrator is not available by
right-clicking in the Avid editing application Shortcut icon.
Interplay Workgroup
➤ When you create a video or audio mixdown and add a locator, you might receive an
“Exception: CM_NO_TC” error when you try and check the clip in to Avid Interplay. If you
add the locator in Assist, then go back to the editing application and perform an Update from
Interplay on the clip, the clip will check in successfully.
➤ (Vista) If you have a P2 drive mounted and you try to open the Interplay Service
Configuration tool, you might receive an Exception error. Clicking through the error
message might allow you to open the tool. If you unmount the P2 drive, the tool will open.
➤ When checking out a complex or long sequence from an Avid Interplay environment the
following message might appear: “A request for data from the asset manager is taking a long
time to complete. Would you like to continue waiting for the operation to complete or would
you like to cancel?” If you choose to wait the sequence may load or you may get this
message multiple times until the check out actually occurs.
➤ You might receive an access violation error while dragging multiple clips from the Interplay
window into a bin. This occurs if you select an individual clip, drag it to the bin and then
repeat the process quickly.
Workaround: Select multiple clips and drag them to the bin.
➤ Selecting Check In All Open Bins from the Fast menu (hamburger menu) in the bin might
not check in the open bins.
Workaround: To check in all open bins, select Check In All Open Bins from the File
menu.
➤ After you perform a search for media in the Interplay Window, you cannot refresh the search
results displayed in the Research panel by pressing F5. If you want to refresh the results,
repeat the search.