User`s guide

4 Configuring the Server for FTP Access
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In an ISIS | 2500 environment, the same server runs both the System Director and the File
Gateway. The System Director shares the ISIS client and CIFS network traffic over the same
Ethernet connection to the ISIS switch. The following FTP functions and settings have been
preconfigured in the operating system image of the ISIS | 2500 System Director and the
software:
• An FTP directory (D:\ftproot) has been created for the alias workspaces
• The “Blade FTP Share” FTP site has been created for upgrading the media drives during
software upgrades and providing Client Manager software to ISIS clients. The Blade
FTP Share install location is:
C:\Program Files (x86)\Common Files\Avid ISIS
Shared\ftp
.
You set the access privileges to the Workspaces when you add the FTP users in the Windows
operating system.
When installing Avid ISIS File Gateway and client software on a Windows 64-bit server,
make sure you are current with your Windows critical updates. Many Windows critical
updates have already been applied in the image on the Avid ISIS File Gateway server. Do not
turn on automatic updates. Manually apply only the updates that have been approved by
Avid. For the current list, access the Knowledge Base at www.avid.com/securityupdate
and
review the Microsoft Security Bulletin Addendum document.
The FTP service used in the ISIS File Gateway does not support Microsoft Windows Update
number KB2489256. If you have Windows Update set to run automatically, this update will
fail. Locate the KB2489256 update in the Windows Update list and set it to hidden so that
this update does not appear. To hide updates, right-click the individual update and select hide
update.
The Client Manager software provides driver information for the File Gateway server and
must be installed before you create the FTP site. The Client Manager can run in the
background if you are only using the File Gateway as an FTP server. If you are using the File
Gateway as both a CIFS and FTP server, the CIFS installer automatically removes the Client
Manager entry from the Windows Startup menu.
The general steps for setting up an FTP server are as follows:
1. Create workspaces to be used for FTP access. See the Avid ISIS Administrator’s Guide.
2. Create an ISIS user (for example, “ftpuser”) and grant that user Read or Read/Write
access to the targeted FTP workspaces according to the access levels needed.
You must create ISIS FTP users on both the Windows operating system and the
ISIS | 2500 System Director using the Management Console. The ISIS client user name
and password must match the user name and password on the Windows operating
system. For instructions on creating ISIS client users, see the Avid ISIS Administration
Guide.