Product specifications

Creating a Metadata-Only Backup for Customer Support
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Creating a Metadata-Only Backup for Customer
Support
In some support situations, Avid customer support might request a metadata-only backup of your
Interplay Production database. A metadata-only backup creates copies of database files in the
_Database folder, but not streamed properties files in the _PropertyStore folder.
To create a metadata-only backup file:
1. In the Database section of the Interplay Administrator window, click the Schedule Backups
icon.
The Schedule Backups view opens.
2. In the list on the left side of the view, select the database for which you want to create the
backup. The database is named either AvidWG (Interplay Engine) or AvidAM (Interplay
Archive Engine).
3. At the bottom of the view, click the “Start Backup Now...” button.
4. In the Start Backup dialog box, select Metadata only and click OK.