Setup guide

Preventative Maintenance
80
Setting Up Remote Access to the AirSpeed 5000 Server
AirSpeed 5000 supports Microsoft Remote Desktop Protocol to enable remote access to the
system. There are many RDP clients available, including the Microsoft Remote Desktop
Connection software that ships with Windows XP or later. When configuring your remote access
client, there are a few details to consider to ensure reliable operation of the system.
AirSpeed 5000 does not support multiple-session RDP or Fast User Switching. Using these
methods might create problems with desktop display, ISIS, or other Avid application behaviors,
and general system reliability.
Some best practices for configuring and using Remote Desktop include the following:
• Configure your RDP client session to match the desktop resolution configured on the
AirSpeed 5000. The default desktop is configured for a video display of 1280x1024 with
32-bit color.
• Disable remote audio and local printer resources in your RDP client.
• Always login to the server with the user configured to operate the AirSpeed 5000. By
default, this user is amsuser.
• Logging into the system via Remote Desktop can occasionally affect record or playout,
including repeating frames while the desktop session is created. Therefore, it is
recommended to not remotely access the system when it is active or online. Tools such as
Remote Console and the Management Console are provided for controlling the application
externally.
• Limit the use of remote access.
VNC is not currently supported on AirSpeed 5000 and is disabled on the server. Some VNC
server products have been found to negatively impact performance of the system, including
serious failure of records, playout, and general operation of the AirSpeed 5000 application.
To set up remote access to the AirSpeed 5000 server:
1. Select the third party remote access tool of your choice.
2. Set up remote access to the AirSpeed 5000 server. For more information, see the
documentation for your remote access tool (e.g., Remote Desktop).