Product specifications

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is

especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was

published:

- If the latest information for your Avid product is provided as printed release notes, they

ship with your application and are also available online.

If the latest information for your Avid product is provided as a ReadMe file, it is

supplied on your Avid installation CD or DVD as a PDF document

(README_product.pdf) and is also available online.

You should always check online for the most up-to-date release notes or ReadMe

because the online version is updated whenever new information becomes available. To

view these online versions, select ReadMe from the Help menu, or visit the Knowledge Base

at www.avid.com/readme.

3. Check the documentation that came with your Avid application or your hardware for

maintenance or hardware-related issues.

4. Visit the online Knowledge Base at www.avid.com/onlinesupport. Online services are

available 24 hours per day, 7 days per week. Search this online Knowledge Base to find

answers, to view error messages, to access troubleshooting tips, to download updates, and to

read or join online message-board discussions.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and

convenient. Avid understands that the knowledge you need to differentiate yourself is always

changing, and Avid continually updates course content and offers new training delivery methods

that accommodate your pressured and competitive work environment.

To learn about Avid's new online learning environment, Avid Learning Excellerator (ALEX),

visit http://learn.avid.com.

For information on courses/schedules, training centers, certifications, courseware, and books,

please visit www.avid.com/training or call Avid Sales at 800-949-AVID (800-949-2843).