2.5.x
Table Of Contents
- Title Page
- Contents
- Using This Guide
- General Information
- Getting Application Manager
- Installing a Standalone Version of Application Manager
- Installing Application Manager Along with Avid Editing Application
- Working with Application Manager
- Settings
- Product Activation
- What You Need to Activate Media Composer or Sibelius
- What You Need to Activate Pro Tools
- Online Activation with an Internet Connection
- Activation with a Floating License
- Offline Activation Without an Internet Connection
- Activation with a Hardware Key
- Redemption to Dongle
- Updating an Avid Editing Application
- Update Workflow
- Working with Subscription Models
- Support Plan
- Grace Period
- Renewing the Subscription
- Subscription Crossgrade
- Additional Options and Plug-Ins
- Activating Media Composer Third-Party Products
- Purchasing Pro Tools Plug-Ins
- Deactivating the Avid Editing Application and Plug-Ins
- Uninstallation Specifics
- How to Uninstall the Products
- How to Uninstall the Pro Tools Plug-Ins
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Starting four weeks (30 days) in advance of the expiration date you are notified of the Support
contract expiration date each time you log in to Application Manager. You will see the
corresponding notifications that appear from the Application Manager tray icon.
Clicking the notification redirects you to the Account tab where you can check the System ID for
the license with the contract support being expired.
Beside that a notification about the support contract expiration will be displayed on each tab of
Application Manager.
Warnings and popping up notifications will stop showing as soon as the support contract is
renewed within those four weeks or 30 days past support expiration date.
To change your support plan, do the following:
1. On the Avid.com site, go to your account.
2. In the My Products section, click Support Upgrades.
3. You are prompted to enter your System ID.
4. After your System ID is verified, select the support plan you want and click Add To Cart.
Follow the upgrade transaction steps to complete the operation and get the new support plan.