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To change your support plan, do the following:
1. On the Avid.com site, go to your account.
2. In the My Products section, click Support Upgrades.
3. You are prompted to enter your System ID.
4. After your System ID is verified, select the support plan you want and click Add To Cart.
Follow the upgrade transaction steps to complete the operation and get the new support plan.
Grace Period
Application Manager checks whether or not your subscription is active. 15 days before the
expiration date the system sends you an email with a reminder. When the subscription expires,
you are notified about it with the email.
If the subscription expires and you are not connected to the Internet, a four-day grace period
starts. During this period, you still can run the Avid Editing Application. However, if Application
Manager is launched you will get notifications every six hours reminding you that have to pay
for the next month. If Application Manager is not launched, the notifications are shown once you
run it. If you do not renew the Editing Application after the grace period, the subscription
becomes inactive and you cannot launch the expired Avid Editing Application.