Installation Manual

Table Of Contents
Lynx NGT-9000
Installation Manual
0040-17001-01 (Revision W) Appendix E Page E-1
Appendix
E
LYNX Event Questionnaire
E.1 GENERAL
If a unit is to be returned to ACSS due to faulty operation, photocopy or print this form to fill out the
information requested by each question to give ACSS personnel a better understanding of the situation
and the issue(s) encountered. Include this questionnaire along with the other documentation associated
with the return.
1. With whom did you speak in ACSS Customer Support?
2. What is the unit serial number?
3. Is this a new installation or one previously installed more than 1 month ago? Please include install
date, if known.
4. Does the unit pass the System Test?
5. What failed? What is the fault message displayed (Panel Mount) or external symptom observed
(Remote Mount)?