User's Manual

Table Of Contents
ECLIPSE INSTALLATION MANUAL
260-668066-004 AUGUST 2013 IV
Aviat Networks Support
Service and Technical Support:
For customer service and technical support, contact one of the regional Technical Help
Desks listed below, or for 24/7 (all day, every day of the year) there is the Global Tech-
nical Help Desk (GTHD).
The GTHD number is: +1-210-526-6345, or toll free 1-800-227-8332
within USA
l For 24/7 access you will need your Support Assurance PIN. Without a PIN you
will still receive support, but the support process will require an additional
screening step.
l After-hours calls to Paris are routed to the GTHD. The Paris number is manned
during business hours.
Americas Technical Help
Desk
EMEA Technical Help Desk Asia Pacific Technical Help
Desk
Aviat Networks
5200 Great America Parkway
Santa Clara CA 95054
U.S.A.
Aviat Networks
4 Bell Drive
Hamilton International
Technology Park
Blantyre, Glasgow, Scotland
G72 0FB
United Kingdom
Aviat Networks
Bldg 10, Units A&B
Philexcel Industrial Park
M. Roxas Hi-way
Clark Freeport Zone
Philippines 2023
Toll Free (Canada/USA): 800
227 8332
Phone: 210 561 7400
Fax: 210 561 7399
Phone:
Hamilton: +44 (0) 1698 717 230
Paris: +33 (0) 1 77 31 00 33
Fax: +44 (0) 1698 717 204
Phone: +63 45 599 5192
Fax: +63 45 599 5196
TAC.AM@aviatnet.com TAC.EMEA@aviatnet.com TAC.APAC@aviatnet.com
Or you can contact your local Aviat Networks office. Contact information is available
on our website at: http://www.aviatnetworks.com/services/customer-sup-
port/technical-assistance/