User manual

A V G Internet Security Business Edition 2012 © 2012 C opyright A V G Tec hnologies C Z, s.r.o. A ll rights reserved. 25 2
15. FAQ and Technical Support
Should you have any problems with your AVG Internet Security Business Edition, either business or
technical, please refer to the FAQ section of the AVG website at http://www.avg.com/ww-en/faq.
If you do not succeed in finding help this way, contact the technical support department by email.
Please use the contact form accessible from the system menu via Help / Support by e-mail in the
AVG application.
If you have gone through this documentation and you are still not sure about what level or type of
AVG Internet Security Business Edition functions are best for you, we recommend that you
consult the AVG Technologies technical support department: http://www.avg.com/ww-en/support-
existing.
To help us find the best solution for AVG implementation on your network, please prepare the
following information:
the size of your network (the file server type, number of network stations)
operating systems on the stations in the network
average HW parameters of the station (or rather the minimum parameters)
LAN or WAN, and the connection quality for WAN
your demands for AVG Internet Security Business Edition (administrator’s requirements, and
administration extent)