User manual

Table Of Contents

Mandatory settings

The mandatory/monitored settings can be used for disabling/enabling various actions within

the station settings. By marking an item as mandatory, the user on the local station will not

be able to customize it.

For more information see chapter Configuration/Shared Settings for Stations/Groups/

General control and priority levels.

Scheduled scan cancellation

You can decide, whether you want to allow the local user to stop a running scheduled scan or

not. This can be done via Shared settings for stations/groups or in the individual station

settings. To do so, navigate to Schedules/Scheduled scan item and in the right part of the

dialog tick the User can stop a running task checkbox.

11.8. Requests handling and status messages

This chapter describes requests, their handling and processing within AVG DataCenter.

Requests sent to a single station

If a request is invoked from AVG Admin Console (e.g. request for settings synchronization,

update performing, etc.) a message appears in the Status Window and at the same time, the

request is stored within the AVG DataCenter.

Then the station is notified about the request and if it is online, it will start processing it

immediately. Information about the result is delivered back to the AVG DataCenter and

instantly displayed in the Status window. Error messages appear in red color.

In special cases two situations may happen:

The station is online but for some reason cannot accept the request (e.g. notification

port is not working correctly for some reason), the server will try to periodically delivery

the request (default interval is five minutes).

Note: This interval can be changed in Shared settings for stations/groups, Remote

Administration item, advanced settings section, Retrieve messages from server every

drop down menu.

The station is offline and will receive the request immediately after it gets online.

In case of special request that requires more time, the status window will display a message

saying, that the station has started processing the request and as soon as it finishes also the

result.

Requests sent to groups/all stations

Some requests can be sent to a group or all stations (by right-clicking on a group name or on

stations item and choosing and action from the context menu).