User manual

Table Of Contents
5
1. Introduction
This user manual provides comprehensive user documentation for AVG Internet Security 2014.
AVG Internet Security 2014 provides multiple layers of protection for everything you do online, which means
you don’t have to worry about identity theft, viruses, or visiting harmful sites. AVG Protective Cloud Technology
and AVG Community Protection Network are included, meaning we collect the latest threat information and
share it with our community to make sure you receive the best protection. You can shop and bank online
safely, enjoy your life on social networks, or surf and search with confidence of a real-time protection.
You may also want to use other sources of information:
Help file: A Troubleshooting section is available directly in the help file included with AVG Internet
Security 2014 (to open the help file, press F1 key in any dialog in the application). This section
provides a list of the most frequently occurring situations when a user desires to look up professional
help for a technical issue. Please select the situation that best describes your problem, and click it
to open detailed instructions leading to the problem solution.
AVG website Support Center: Alternatively, you can look up the solution to your problem on the
AVG website (http://www.avg.com/). In the Support Center section you can find a structured overview
of thematic groups dealing with both sales and technical issues.
Frequently asked questions: On the AVG website (http://www.avg.com/) you can also find a
separate and elaborately structured section of frequently asked questions. This section is accessible
via the Support Center / FAQs and Tutorials menu option. Again, all questions are divided in a well-
organized way into sales, technical, and virus categories.
AVG ThreatLabs: A specific AVG related website (http://www.avg.com/about-viruses) is dedicated to
virus issues providing structured overview of information related to online threats. You can also find
instructions on removing viruses, spyware, and advice on how to stay protected.
Discussion forum: You can also use the AVG users discussion forum at http://forums.avg.com.