AVG 9.0 File Server User Manual Document revision 90.10 (6. 12. 2010) C opyright AVG Technologies C Z, s.r.o. All rights reserved. All other trademarks are the property of their respective owners. This product uses RSA Data Security, Inc. MD5 Message-Digest Algorithm, C opyright (C ) 1991-2, RSA Data Security, Inc. C reated 1991. This product uses code from C -SaC zech library, C opyright (c) 1996-2001 Jaromir Dolecek (dolecek@ics.muni.cz).
Contents ........................................................................................................................ 6 1. Introduction ........................................................................................................................ 7 2. Installation Requirements 7 2.1 Operation.......................................................................................................... Systems Supported 7 2.2 Hardware..........................................................
.......................................................................................................... 24 6.3 Quick Links .......................................................................................................... 25 6.4 Components Overview .......................................................................................................... 26 6.5 Server components .......................................................................................................... 27 6.
.......................................................................................................... 52 10.4 Virus Vault .......................................................................................................... 53 10.5 PUP Exceptions 10.6 Scans .......................................................................................................... 54 54 10.6.1 ..........................................................................................................
100 11.5.3.......................................................................................................... What to Scan 108 11.6 Scan .......................................................................................................... Results Overview 109 11.7 Scan .......................................................................................................... Results Details 109 11.7.1.................................................................................................
1. Introduction This user manual provides comprehensive documentation for AVG 9.0 File Server. Congratulations on your purchase of AVG 9.0 File Server! AVG 9.0 File Server is one of a range of award winning AVG products designed to provide you with peace of mind and total security for your PC. As with all AVG products AVG 9.0 File Server has been completely re-designed, from the ground up, to deliver AVG’s renowned and accredited security protection in a new, more user friendly and efficient way.
2. Installation Requirements 2.1. Operation Systems Supported AVG 9.0 File Server is intended to protect workstations with the following operating systems: · Windows 2000 Server · Windows 2003 Server and Windows 2003 Server x64 Edition · Windows 2008 Server and Windows 2008 Server x64 Edition (and possibly higher service packs for specific operating systems) 2.2. Hardware Requirements Minimum hardware requirements for AVG 9.
3. AVG Installation Options AVG can be installed either from the installation file available on your installation CD, or you can download the latest installation file from AVG website (http://www.avg.com). Before you start installing AVG, we strongly recommend that you visit AVG website (http://www.avg.com) to check for a new installation file. This way you can be sure to install the latest available version of AVG 9.0 File Server.
4. AVG Installation Process To install AVG 9.0 File Server on your computer, you need to get the latest installation file. You can use the installation file from the CD that is a part of your box edition but this file might be out-of-date. Therefore we recommended getting the latest installation file online. You can download the file from AVG website (http://www. avg.com), Support Center/Download/Download AVG 9.0 section.
4.2. License Agreement The License Agreement dialog provides the full wording of the AVG license agreement. Please read it carefully and confirm that you have read, understood and accept the agreement by marking the I have read license agreement check box and pressing the Accept button. If you do not agree with the license agreement press the Don't accept button, and the installation process will be terminated immediately. 4.3.
being checked before the AVG installation can start. Please wait until the process has finished, then continue automatically to the following dialog. 4.4. Select Installation Type The Select Installation Type dialog offers the choice of two installation options: standard and custom installation. For most users, it is highly recommended to keep to the standard installation that installs AVG in fully automatic mode with settings predefined by the program vendor.
Press the Next button to continue the installation process. If in the previous step you have selected the standard installation, you will be redirected directly to the Installing AVG dialog. If custom installation was selected you will continue with the Destination Folder dialog. 4.6. Custom Installation - Destination Folder The Destination Folder dialog allows you to specify the location where AVG 9.0 File Server should be installed.
structure, and select the respective folder. Press the Next button to confirm. 4.7. Custom Installation - Component Selection The Component Selection dialog displays an overview of all AVG 9.0 File Server components that can be installed. If the default settings do not suit you, you can remove/add specific components. · Language selection Within the list of components to be installed, you can define which language(s) AVG should be installed in.
This component scans document files stored in MS SharePoint and protects against possible threats. It is a crucial part of the whole AVG 9.0 File Server, so we strongly recommend to install it. Continue by pressing the Next button. 4.8.
4.9. Installing AVG The Installing AVG dialog shows the progress of the installation process, and does not require any intervention: After the installation process is finished, you will be redirected to the next dialog automatically. 4.10. Schedule regular scans and updates In the Schedule regular scans and updates dialog set up the interval for new update files accessibility check-up, and define time when the scheduled scan should be launched. It is recommended to keep the default values.
4.11. AVG protection configuration is complete Now your AVG 9.0 File Server has been configured. In this dialog you decide whether you want to activate the option of anonymous reporting of exploits and bad sites to AVG virus lab. If so, please mark the I agree to provide ANONYMOUS information about detected threats to improve my security option. Finally, press the Finish button. A V G 9 .0 File Server © 2 0 1 0 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
5. After Installation 5.1. Scan optimization The scanning optimization functionality searches the Windows and Program files folders where it detects appropriate files (at the moment those are the *.exe, *.dll and *.sys files) and saves the information on these files. With the next access these files will not be scanned again and this reduce the the scanning time significantly.
5.4. Scanning of the whole computer There is a potential risk that a computer virus has been transmitted to your computer prior to AVG 9.0 File Server installation. For this reason you should run a Scan of the whole computer to make sure there are no infections on your PC. For instructions on running a Scan of the whole computer please consult the chapter AVG Scanning. 5.5. Eicar Test To confirm that AVG 9.0 File Server has been installed correctly you can perform the EICAR test.
Unless you have a real reason to do so, do not change the AVG configuration! Changes to settings should only be performed by an experienced user. Some minor editing of AVG components settings is accessible directly from the specific component user interface. If you feel you need to change the AVG configuration to better suit your your needs, go to AVG Advanced Settings: select the system menu item Tools/Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog.
6. AVG User Interface AVG 9.
6.1. System Menu The System menu is the standard navigation used in all Windows applications. It is located horizontally in the very top part of the AVG 9.0 File Server main window. Use the system menu to access specific AVG components, feature, and services. The system menu is divided into five main sections: 6.1.1. File · Exit - closes the AVG 9.0 File Server's user interface. However, the AVG application will continue running in the background and your computer will still be protected! 6.1.2.
6.1.3. History · Scan results - switches to the AVG testing interface, specifically to the Scan Results Overview dialog · Resident Shield Detection - open a dialog with an overview of threats detected by Resident Shield · Virus Vault - opens the interface of the quarantine space (Virus Vault) to where AVG removes all detected infections that cannot be healed automatically for some reason.
· About Viruses and Threats - opens the online Virus Encyclopedia where you can look up detailed information on the identified virus · Download AVG Rescue CD - opens your internet browser with AVG website on the Support center/Download page.
Ignore component state option as soon as possible. The red icon indicates that AVG is in critical status! One or more components does not work properly and AVG cannot protect your computer. Please pay immediate attention to fixing the reported problem. If you are not able to fix the error yourself, contact the AVG technical support team. It is strongly recommended that you pay attention to Security Status Info and in case the report indicates any problem, go ahead and try to solve it immediately.
6.4. Components Overview The Components Overview section is located in the central part of the AVG User Interface. The section is divided into two parts: · Overview of all installed components consisting of a panel with the component's icon and the information of whether the respective component is active or inactive · Description of a selected component Within the AVG 9.
- details >> · License provides full wording of the AVG License Agreement - details >> · Resident Shield runs in the background and scans files as they are copied, opened or saved - details >> · Update Manager controls all AVG updates - details >> Single-click any component's icon to highlight it within the components overview. At the same time, the component's basic functionality description appears in the bottom part of the user interface.
Interface. The section is divided into two parts: · Overview of all installed components consisting of a panel with the component's icon and the information of whether the respective component is active or inactive · Description of a selected component Within the AVG 9.
and fully functional. Also, AVG system tray icon can be displayed in full color if AVG is in error state but you are fully aware of this situation and you have deliberately decided to Ignore the component state. An icon with an exclamation mark indicates a problem (inactive component, error status, etc.). Double-click the System Tray Icon to open the main window and edit a component. The system tray icon further informs on current AVG activities and possible status changes in the program (e.g.
7. AVG Components 7.1. Anti-Virus 7.1.1. Anti-Virus Principles The antivirus software's scanning engine scans all files and file activity (opening/ closing files, etc.) for known viruses. Any detected virus will be blocked from taking any action and will then be cleaned or quarantined. Most antivirus software also uses heuristic scanning, where files are scanned for typical virus characteristics, so called viral signatures.
7.1.2. Anti-Virus Interface The Anti-Virus component's interface provides some basic information on the component's functionality, information on the component's current status (Anti-Virus component is active.
7.2.1. Anti-Spyware Principles Spyware is usually defined as a type of malware, i.e. software, that gathers information from a user's computer without the user's knowledge or consent. Some spyware applications may also be installed on purpose and often contain advertisements, window pop-ups or different types of unpleasant software. Currently, the most common source of infection is websites with potentially dangerous content.
database was updated · Database version - defines the number of the latest spyware database version; and this number increases with every virus base update There is just one operating button available within this component's interface (Back) press the button to return to the default AVG user interface (components overview). Please note: The software vendor has set up all AVG components to give optimum performance. Unless you have a real reason to do so, do not change the AVG configuration.
7.3.2. Anti-Rootkit Interface The Anti-Rootkit user interface provides a brief description of the component's functionality, informs on the component's current status (Anti-Rootkit component is active.) and also brings information on the last time the Anti-Rootkit test was launched. In the bottom part of the dialog you can find the Anti-Rootkit settings section where you can set up some elementary functions of the rootkit presence scanning.
and to return to the default AVG user interface (components overview) · Cancel - press this button to return to the default AVG user interface (components overview) without having saved any changes you made 7.4. License In the Licence component interface you will find a brief text describing the component's functionality, information on its current status (License component is active.), and the following information: · License number - provides the exact form of your license number.
· Register - connects to the registration page of AVG website (http://www. avg.com). Please fill in your registration data; only customers who register their AVG product can receive free technical support. · Re-activate - opens the Activate AVG dialog with the data you have entered in the Personalize AVG dialog of the installation process. Within this dialog you can enter your license number to either replace the sales number (the number you have installed AVG with), or to replace the old license number (e.
7.5.2. Resident Shield Interface Besides an overview of the most important statistical data and the information on the component's current status (Resident Shield is active and fully functional), the Resident Shield interface offers some elementary component settings options, too.
This choice has no impact on the security level, and it only reflects your preferences. In both cases, you can still select whether you want to Remove cookies automatically. In specific cases you can switch this option on to achieve maximum security levels, however it is switched off by default. (cookies = parcels of text sent by a server to a web browser and then sent back unchanged by the browser each time it accesses that server.
7.5.3. Resident Shield Detection Resident Shield scans files as they are copied, opened or saved.
The Resident Shield detection offers an overview of objects that were detected by the Resident Shield, evaluated as dangerous and either cured or moved to the Virus Vault.
7.6. Update Manager 7.6.1. Update Manager Principles No security software can guarantee true protection from various types of threats unless it is regularly updated! Virus writers are always looking for new flaws that they can exploit in both software and operating systems. New viruses, new malware, new hacking attacks appear daily. For this reason, software vendors are continually issuing updates and security patches, to fix any security holes that are discovered.
· Virus database version - defines the number of the latest virus database version; and this number increases with every virus base update · Next scheduled update - specifies when and at what time the database is scheduled to be updated again Basic component configuration In the bottom part of the dialog you can find the Update Manager settings section where you can perform some changes to the rules of the update process launch.
8. AVG Server Components 8.1. Documents Scanner for MS SharePoint 8.1.1. Document Scanner Principles The purpose of the Document Scanner for MS SharePoint server component is to scan documents stored in MS SharePoint. If any viruses are detected, they are moved to the Virus Vault, or completely removed.
values link. New data will appear almost immediately. If you want to set all statistical values to zero, click the Reset statistical values link. Finally, clicking the Scan results link will trigger a new dialog containing a list of scan results. Sort the data in the list using radio buttons and/or tabs.
9. AVG for SharePoint Portal Server This chapter deals with AVG maintenance on MS SharePoint Portal Server that can be considered a special type of a file server. 9.1. Program Maintenance AVG for SharePoint Portal Server uses the Microsoft SP VSAPI 1.4 virus-scanning interface for the protection of your server against possible virus infection. The objects on the server are tested for the presence of malware when they are downloaded and/ or uploaded from or on the server by your users.
9.2. AVG for SPPS Configuration - SharePoint 2007 In the SharePoint 3.0 Central Administration interface you can easily configure the performance parameters and actions of the AVG for SharePoint Portal Server scanner. Choose the Operations option in the Central Administration section. A new dialog will appear. Select Antivirus item in the Security Configuration part.
uploaded · Scan documents on download – enable/disable the scanning of documents being downloaded · Allow users to download infected documents – allow/disallow users to download infected documents · Attempt to clean infected documents – enable/disable automatic erasing of infected documents · Time out duration (in seconds) – the maximum number of seconds the virus scanning process will run after single launch (decrease the value when the server’s response seems to be slow when scanning the documents) · Numb
You can configure various AVG for SharePoint Portal Server anti-virus scanning actions and performance features here: · Scan documents on upload – enable/disable the scanning of documents being uploaded · Scan documents on download – enable/disable the scanning of documents being downloaded · Allow users to download infected documents – allow/disallow users to download infected documents · Attempt to clean infected documents – enable/disable automatic erasing of infected documents · Time out scanning after
10. AVG Advanced Settings The advanced configuration dialog of AVG 9.0 File Server opens in a new Advanced AVG Settings. The window is divided into two sections: the left part offers a treearranged navigation to the program configuration options. Select the component you want to change the configuration of (or its specific part) to open the editing dialog in the right-hand section of the window. 10.1.
· Select the desired language of the application and confirm your selection by pressing the Apply button (right-hand bottom corner) · Press the OK button confirm · New dialog window pops-up informing you the language change of AVG user interface requires the application restart: Balloon tray notifications Within this section you can suppress display of system tray balloon notifications on the status of the application.
information upon automatic launch of the scheduled scan, its progress and results should be displayed. Gaming mode This AVG function is designed for full-screen applications where possible AVG information ballons (displayed e.g. when a scheduled scan is started) would be disturbing (they could minimize the application or corrupt its graphics). To avoid this situation, keep the check box for the Enable gaming mode when a full-screen application is executed option marked (default setting). 10.2.
Note: Only *.wav sounds are supported! 10.3. Ignore Faulty Conditions In the Ignore faulty components conditions dialog you can tick those components that you do not want to get informed about: By default, no component is selected in this list.
displayed with the exclamation mark, the icon cannot actually report any possible further error that might appear. For this situation, within the above dialog you can select components that may be in an error state (or switched off) and you do not wish to get informed about it. The same option of Ignoring component state is also available for specific components directly from the components overview in the AVG main window. 10.4.
10.5. PUP Exceptions AVG 9.0 File Server is able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within the system. In some cases the user may wish to keep certain unwanted programs on the computer (programs that were installed on purpose). Some programs, especially free ones, include adware. Such adware might be detected and reported by AVG as a potentially unwanted program .
Control buttons · Edit - opens an editing dialog (identical with the dialog for a new exception definition, see below) of an already defined exception where you can change the exception's parameters · Remove - deletes the selected item from the list of exceptions · Add exception - open an editing dialog where you can define parameters of the new exception to be created: o File - type the full path to the file that you want to mark as an exception o Checksum - displays the unique 'signature' of the chosen f
your computer · Removable Device Scan - specific scanning of removable devices attached to your computer 10.6.1.
· Report Potentially Unwanted Programs and Spyware Threats - this parameter controls the Anti-Virus functionality that allows detection of potentially unwanted programs (executable files that can run as spyware or adware) and these can then be blocked, or removed; · Report enhanced set of Potentially Unwanted Programs - this parameter allows you box to detect extended package of spyware: programs that are perfectly ok and harmless when acquired from the manufacturer directly, but can be misused for maliciou
it will take less time but system resources usage will increase significantly during the scan, and will slow down your other activities on the PC (this option can be used when your computer is switched on but nobody is currently working on it). On the other hand, you can decrease system resources usage by extending the scanning duration. Set additional scan reports ... Click the Set additional scan reports ...
The list of parameters is identical to those available for the Scan of the whole computer. However, the default settings differ: with the Scan of the Whole Computer most parameters are selected while for the Shell extension scan ( Scanning in Windows Explorer) only the relevant parameters are switched on. Note: For a description of specific parameters please consult the chapter AVG Advanced Settings / Scans / Scan Whole Computer.
Extension Scan. 10.6.3. Scan Specific Files or Folders The editing interface for Scan specific files or folders is identical to the Scan Whole Computer editing dialog.
10.6.4. Removable Device Scan The editing interface for Removable device scan is also very similar to the Scan Whole Computer editing dialog: The Removable device scan is launched automatically once you attach any removable device to your computer. By default, this scanning is switched off. However, it is crucial to scan removable devices for potential threats since these are a major source of infection.
10.7.1. Scheduled Scan Parameters of the scheduled scan can be edited (or a new schedule set up) on three tabs: On the Schedule settings tab you can first check/uncheck the Enable this task item to simply deactivate the scheduled test temporarily, and switch it on again as the need arises. Next, in the text field called Name (deactivated for all default schedules) there is the name assigned to this very schedule by the program vendor.
In this dialog you can further define the following parameters of the scan: Schedule running Here, you can specify time intervals for the newly scheduled scan launch. The timing can either be defined by the repeated scan launch after a certain period of time (Run every ...) or by defining an exact date and time (Run at specific time interval ...), or possibly by defining an event that the scan launch should be associated with ( Action based on computer startup).
On the How to scan tab you will find a list of scanning parameters that can be optionally switched on/off. By default, most parameters are switched on and the functionality will be applied during scanning. Unless you have a valid reason to change these settings we recommend to keep the predefined configuration: · Automatically heal/remove infection - (switched on, by default): if a virus is identified during scanning it can be healed automatically if a cure is available .
default; · Scan for Tracking Cookies - (switched off, by default): this parameter of the Anti-Spyware component defines that cookies should be detected during scanning; (HTTP cookies are used for authenticating, tracking, and maintaining specific information about users, such as site preferences or the contents of their electronic shopping carts) · Scan inside archives - (switched off, by default): this parameter defines the scanning should check all files even if they are stored inside an archive, e.g.
other hand, you can decrease the system resources usage by extending the scanning duration. Click the Set additional scan reports ... link to open a standalone dialog window called Scan reports where you can tick several items to define what scan findings should be reported: Click the Additional scan settings ... to open a new Computer shutdown options dialog where you can decide whether the computer should be shut down automatically once the running scanning process is over.
On the What to scan tab you can define whether you want to schedule scanning of the whole computer or scanning of specific files or folders. If you select scanning of specific files or folders, in the bottom part of this dialog the displayed tree structure activates and you can specify the folders to be scanned. A V G 9 .0 File Server © 2 0 1 0 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
10.7.2. Virus Database Update Schedule On the Schedule settings tab you can first check/uncheck the Enable this task item to simply deactivate the scheduled virus database update temporarily, and switch it on again as the need arises. The basic virus database update scheduling is covered within the Update Manager component.
associated with (Action based on computer startup). Advanced schedule options This section allows you to define under which conditions the virus database update should/should not be launched if the computer is in low power mode or switched off completely.
On the Schedule settings tab you can first check/uncheck the Enable this task item to simply deactivate the scheduled program update temporarily, and switch it on again as the need arises. In the text field called Name (deactivated for all default schedules) there is the name assigned to this very schedule by the program vendor.
10.8. Resident Shield The Resident Shield component performs live protection of files and folders against viruses, spyware and other malware. In the Resident Shield Settings dialog you can activate or deactivate the Resident Shield protection completely by checking/unchecking the Enable Resident Shield item (this option is switched on by default).
legal programs - that's why it is switched off by default; · Scan files on close - on-close scanning ensures that AVG scans active objects (e.g.
circumstances. 10.8.2. Directory Exludes The Resident Shield - Directory Excludes dialog offers the possibility of defining folders that should be excluded from the Resident Shield scanning.
10.8.3. Excluded Files The Resident Shield - Excluded files dialog behaves just like the previously described Resident Shield - Directory Excludes but instead of folders you can now define specific files that should be excluded from the Resident Shield scanning.
10.9. Cache Server The Cache Server is a process designed to speed up any scan (on-demand scan, scheduled whole computer scan, Resident Shield scan). It gathers and keeps information of trustworthy files (system files with digital signature etc.): These files are then considered safe, and during scanning are skipped. The settings dialog offers two options: · Caching enabled (on by default) - uncheck the box to switch off the Cache Server, and empty the cache memory.
10.10. Anti-Rootkit In this dialog you can edit the Anti-Rootkit component's configuration: Editing of all functions of the Anti-Rootkit component as provided within this dialog is also accessible directly from the Anti-Rootkit component's interface.
10.11. Update The Update navigation item opens a new dialog where you can specify general parameters regarding the AVG update: When to update files In this section you can select between two alternative options: update can be scheduled for the next PC restart or you can launch the update immediately. By default, the immediate update option is selected since this way AVG can secure the maximum safety level.
be required · Complete at next computer restart - the update process finalization will be postponed until the next computer restart - again, please keep in mind that this option is only recommended if you can be sure the computer gets restarted regularly, at least daily Post update memory scan Mark this check box to define you want to launch a new memory scan after each successfully completed update.
10.11.1. Proxy The proxy server is a stand-alone server or a service running on a PC that guarantees safer connection to the Internet. According to the specified network rules you can then access the Internet either directly or via the proxy server; both possibilities can also be allowed at the same time.
· Port – specify the number of the port that enables Internet access (by default, this number is set to 3128 but can be set differently – if you are not sure, contact your network administrator) The proxy server can also have configured specific rules for each user. If your proxy server is set up this way, check the Use PROXY authentication option to verify that your user name and password are valid for connecting to the Internet via the proxy server.
10.11.2. Dial-up All parameters optionally defined in the Update settings - Dial-Up connection dialog refer to the dial-up connection to the Internet. The dialog's fields are inactive until you check the Use dial-up connections option that activates the fields. Specify whether you want to connect to the Internet automatically (Automatically open this connection) or you wish to confirm the connection manually every time ( Ask before connection).
10.11.3. URL The URL dialog offers a list of Internet addresses from which the update files can be downloaded. The list and its items can be modified using the following control buttons: · Add – opens a dialog where you can specify a new URL to be added to the list · Edit - opens a dialog where you can edit the selected URL parameters · Delete – deletes the selected URL from the list · Move Up/Move Down – these two buttons are quite important.
10.11.4. Manage The Manage dialog offers two options accessible via two buttons: · Delete temporary update files - press this button to delete all redundant update files from your hard disk (by default, these files are being saved for 30 days) · Revert virus database to previous version – press this button to delete the latest virus base version from your hard disk, and to return to the previously saved version (new virus base version will be a part of the following update) 10.12.
The Remote Administration settings refer to connecting the AVG client station to the remote administration system.
10.13. Server components 10.13.1. Document Scanner for MS SharePoint In this dialog you will find several preset options related to the Document Scanner for MS SharePoint document virus scanning performance. This dialog is divided into several sections: Logging settings Log file size field – the log file contains record of various Document Scanner for MS SharePoint related events, such as program libraries loading notes, virus-found events, troubleshooting warnings, etc.
· Report Potentially Unwanted Programs and Spyware threats – check to use the Anti-Spyware engine, i.e. detect and report suspicious and potentially unwanted programs when scanning documents. · Scan inside archives – check to scan contents of archives. Reporting · Report password protected archives – archives (ZIP, RAR etc.) that are protected by password are not possible to scan for viruses; check the box to report these as potentially dangerous.
In this dialog you can configure how the Document Scanner for MS SharePoint component should behave, when it detects a threat. The threats are divided into several categories: · Infections – malicious codes that copy and spread themselves, often unnoticed until the damage is done. · PUP (Potentially Unwanted Programs) – such programs, in general, vary from positively serious to only potential threats to your privacy. · Warnings – detected objects unable to be scanned.
quarantine environment. · Remove – a document where a virus is detected will be deleted. A V G 9 .0 File Server © 2 0 1 0 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
11. AVG Scanning Scanning is a crucial part of AVG 9.0 File Server functionality. You can run ondemand tests or schedule them to run periodically at convenient times. 11.1. Scanning Interface The AVG scanning interface is accessible via the Computer Scanner quick link. Click this link to switch to the Scan for threats dialog.
history of scanning · View Virus Vault - opens a new window with the Virus Vault - a space where detected infections are quarantined 11.2. Predefined Scans One of the main features of AVG 9.0 File Server is on-demand scanning. On-demand tests are designed to scan various parts of your computer whenever suspicion of possible virus infection arises. Anyway, it is strongly recommended to carry out such tests regularly even if you think that no virus can be found on your computer. In the AVG 9.
Scan configuration editing You have the option of editing the predefined default settings of the Scan of the whole computer. Press the Change scan settings link to get to the Change scan settings for Scan whole computer dialog. It is recommended to keep to the default settings unless you have a valid reason to change them! A V G 9 .0 File Server © 2 0 1 0 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
· Scanning parameters - in the list of scanning parameters you can switch on/ off specific parameters as needed. By default, most of the parameters are switched on and these will be used automatically during scanning. · Additional scan settings - the link opens a new Additional scan settings dialog where you can specify the following parameters: o Computer shutdown options - decide whether the computer should be shut down automatically once the running scanning process is over.
· Scan process priority - you can use the slider to change the scanning process priority. By default, the priority is set to medium level (Automatic scan ) that optimizes the scanning process speed and the use of system resources. Alternatively, you can run the scanning process slower which means the system resources load will be minimized (useful when you need to work on the computer but you do not care so much how long the scanning takes), or faster with increased system resources requirements (e.g.
itself is basically identical to the scan of a whole computer. Scan configuration editing You have the option of editing the predefined default settings of the Scan of specific files or folders. Press the Change scan settings link to get to the Change scan settings for Scan of specific files or folders dialog. It is recommended to keep to the default settings unless you have a valid reason to change them! A V G 9 .0 File Server © 2 0 1 0 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
· Scanning parameters - in the list of scanning parameters you can switch on/off specific parameters as needed (for detailed description of this settings please consult chapter AVG Advanced Settings / Scans / Scan Specific Files or Folders). · Additional scan settings - the link opens a new Additional scan settings dialog where you can specify the following parameters: o Computer shutdown options - decide whether the computer should be shut down automatically once the running scanning process is over.
o Define file types for scanning - further you should decide whether you want to have scanned: Ø All file types with the possibility of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned; Ø Selected file types - you can specify that you want to scan only files that are possibly infectable (files that cannot get infected will not be scanned, for instance some plain text files, or some other non-executable files), including media files (video, a
11.2.3. Anti-Rootkit Scan Anti-Rootkit scan searches your computer for possible rootkit (programs and technologies that can cover malware activity in your computer). If a rootkit is detected, this does not necessarily mean your computer is infected. In some cases, specific drivers or sections of regular applications may be misleadingly detected as rootkits. Scan launch Anti-Rootkit scan can be launched directly from the scanning interface by clicking on the scan's icon.
requirements (e.g. when the computer is temporarily unattended). · Additional scan settings - this link opens a new Additional scan settings dialog where you can define possible computer shutdown conditions related to the Anti-Rootkit scan (Shutdown computer upon scan completion, possibly Force shutdown if computer is locked): 11.3. Scanning in Windows Explorer Besides the pre-defined scans launched for the entire computer or its selected areas, AVG 9.
11.4. Command Line Scanning Within AVG 9.0 File Server there is the option of running the scan from the command line. You can use this option for instance on servers, or when creating a batch script to be launched automatically after the computer boot. From the command line, you can launch the scanning with most parameters as offered in AVG graphical user interface.
Since this dialog is only accessible within the Windows Safe Mode, for detailed description of this dialog please consult the help file opened directly from the dialog. 11.4.1. CMD Scan Parameters Following please find a list of all parameters available for the command line scanning: · /SCAN SCAN=C:\;D:\) Scan specific files or folders /SCAN=path;path (e.g.
· /COO Scan cookies · /? Display help on this topic · /HELP Display help on this topic · /PRIORITY settings / Scans) Set scan priority /Low, Auto, High/ (see Advanced · /SHUTDOWN Shutdown computer upon scan completion · /FORCESHUTDOWN Force computer shutdown upon scan completion · /ADS Scan Alternate Data Streams (NTFS only) · /ARCBOMBSW Report "archive bombs" (repeatedly compressed archives) 11.5. Scan Scheduling With AVG 9.
Schedule scans Click the graphical icon within the Schedule scans section to open a new Schedule scans dialog where you find a list of all currently scheduled scans: You can edit / add scans using the following control buttons: A V G 9 .0 File Server © 2 0 1 0 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
· Add scan schedule - the button opens the Settings for scheduled scan dialog, Schedule settings tab. In this dialog you can specify the parameters of the newly defined test. · Edit scan schedule - this button can only be used if you have already previously selected an existing test from the list of scheduled tests. In that case the button appears as active and you can click it to switch to the Settings for scheduled scan dialog, Schedule settings tab.
Next, give a name to the scan you are about to create and schedule. Type the name into the text field by the Name item. Try to use brief, descriptive and apt names for scans to make it easier to later recognize the scan from others. Example: It is not appropriate to call the scan by the name of "New scan" or "My scan" since these names do not refer to what the scan actually checks. On the other hand, an example of a good descriptive name would be "System areas scan" etc.
11.5.2. How to Scan On the How to scan tab you will find a list of scanning parameters that can be optionally switched on/off. By default, most parameters are switched on and the functionality will be applied during scanning. Unless you have a valid reason to change these settings we recommend to keep to the pre-defined configuration: · Automatically heal/remove infection - if a virus is identified during scanning it can be healed automatically if a cure is available.
carts); · Scan inside archives - this parameters defines that the scanning should check all files even if these are packed inside some type of archive, e.g. ZIP, RAR, ...
Ø Selected file types - you can specify that you want to scan only files that are possibly infectable (files that cannot get infected will not be scanned, for instance some plain text files, or some other non-executable files), including media files (video, audio files - if you leave this box unchecked, it will reduce the scanning time even more, because these files are often quite large and are not too likely to be infected by a virus).
Therefore if you wish to configure the test parameters on all tabs, press the button to save them only after you have specified all your requirements. · Cancel - cancels any changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog. 11.5.3. What to Scan On the What to scan tab you can define whether you want to schedule scanning of the whole computer or scanning of specific files or folders.
11.6. Scan Results Overview The Scan results overview dialog is accessible from the AVG scanning interface via the Scan history button. The dialog provides a list of of all previously launched scans and information of their results: · Name - scan designation; it can either be the name of one of the predefined scans, or a name you have given to your own scheduled scan.
· End time - date and time when the scan ended · Tested objects - number of objects that were checked during scanning · Infections - number of virus infections detected / removed · Spyware - number of spyware detected / removed · Scan log information - information relating to the scanning course and result (typically on its finalization or interruption) Control buttons The control buttons for the Scan results overview dialog are: · View details - this button is only active if a specific scan is selected in
· Information - this tab is displayed only if some potential threats were detected but these cannot be classified as any of the above categories; then the tab provides a warning message on the finding 11.7.1.
11.7.2. Infections Tab The Infections tab is only displayed in the Scan results dialog if a virus infection was detected during scanning.
o Locked file - not tested - the respective object is locked and AVG is therefore unable to scan it o Potentially dangerous object - the object was detected as potentially dangerous but not infected (it can contain macros, for instance); the information should be taken as a warning only o Reboot is required to finish the action - the infected object cannot be removed, to remove it completely you have to restart your computer Control buttons There are three control buttons available in this dialog: · View d
11.7.3. Spyware Tab The Spyware tab is only displayed in the Scan results dialog in if spyware was detected during scanning.
o Locked file - not tested - the respective object is locked and AVG is therefore unable to scan it o Potentially dangerous object - the object was detected as potentially dangerous but not infected (it can contain macros, for instance); the information is a warning only o Reboot is required to finish the action - the infected object cannot be removed, to remove it completely you have to restart your computer Control buttons There are three control buttons available in this dialog: · View details - the but
11.7.4. Warnings Tab The Warnings tab displays information on "suspected" objects (typically files) detected during scanning. When detected by the Resident Shield, these files are blocked from being accessed. Typical examples of this kind of findings are: hidden files, cookies, suspicious registry keys, password protected documents or archives, etc. Such files do not present any direct threat to your computer or security.
11.7.6. Information Tab The Information tab contains data on such "findings" that cannot be categorized as infections, spyware, etc. They can neither be positively labeled as dangerous but they are still worth your attention. AVG scan is able to detect files which may not be infected, but are suspicious. These files are reported either as Warning, or as Information.
11.8. Virus Vault Virus Vault is a safe environment for the management of suspect/infected objects detected during AVG tests. Once an infected object is detected during scanning, and AVG is not able to heal it automatically, you are asked to decide what is to be done with the suspect object. The recommended solution is to move the object to the Virus Vault for further treatment.
· Date of storage - date and time the suspected file was detected and removed to the Virus Vault Control buttons The following control buttons are accessible from the Virus Vault interface: · Restore - removes the infected file back to its original location on your disk · Restore As - in case you decide to move the detected infectious object from the Virus Vault to a selected folder, use this button The suspicious and detected object will be saved with its original name.
12. AVG Updates Keeping your AVG up-to-date is crucial to ensure that all newly discovered viruses will be detected as soon as possible. Since AVG updates are not released according to any fixed schedule but rather in reaction to amount and severity of new threats, it is recommended to check for new updates at least once a day. Checking every 4 hours will guarantee that your AVG Virus base is kept up-to-date also during the day. 12.1.
restore your OS in its original configuration from this point. This option is accessible via Start / All Programs / Accessories / System tools / System Restore. Recommended to experienced users only! A V G 9 .0 File Server © 2 0 1 0 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
13. Event History The Event History dialog is accessible from the system menu via the History/Event History Log item. Within this dialog you can find a summary of important events that occurred during AVG 9.0 File Server operation.
14. AVG Settings Manager The AVG Settings Manager is a tool suitable mainly for smaller networks that allows you to copy, edit and distribute AVG configuration. The configuration can be saved to a portable device (USB flash drive etc.) and then applied manually to chosen stations. The tool is included in the installation of AVG and available via Windows Start menu: All Programs/AVG 9.
experience the following dialog: Answer Yes if you wish to set the password for access to Allowed items now and then fill-in the required information and confirm your choice. Answer No to skip the password creation and continue to save the local AVG configuration to a file. · Clone AVG installation This option allows you to make an exact copy of the local AVG installation by creating an installation package with custom options. To proceed first select folder where the installation script will be saved.
By clicking OK the cloning process begins and should shortly finish. You may also experience a dialog asking about setting password to Allowed items (see above). Once finished, there should be AvgSetup.bat available in the chosen folder along with other files. If you run the AvgSetup.bat file, it will install AVG according to the parameters chosen above. A V G 9 .0 File Server © 2 0 1 0 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
15. FAQ and Technical Support Should you have any problems with your AVG, either business or technical, please refer to the FAQ section of AVG website (http://www.avg.com). If you do not succeed in finding help this way, contact the technical support department by email. Please use the contact form accessible from the system menu via Help / Get help online. A V G 9 .0 File Server © 2 0 1 0 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
