User guide

Security Overview
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 Generic Detection - Detects instructions characteristic of a virus or group of viruses.
 Known Virus Detection - Searches for character strings characteristic of a virus.
 Scans Email - Checks incoming and outgoing email by using plug-ins designed for the most
frequently used email programs. Once detected, viruses are cleaned or quarantined. Some email
clients may support messages with text certifying that sent and received email has been scanned
for viruses. In addition, for an increased level of security when working with email, an attachment
filter can be set by defining undesirable or suspect files.
 Memory-Resident Protection - Scans files as they are copied, opened or saved. If a virus is
discovered, file access is stopped and the virus is not allowed to activate itself. Memory resident
protection is loaded into the memory of the computer during system startup and provides vital
protection for the system areas of the computer.
 On Demand Scans - Scans can be run on-demand or scheduled to run periodically at convenient
times.
 Scans MS Exchange Servers - Scans inbound and outbound email messages and mailbox folders on
MS Exchange Servers against virus/spyware/malware threats and deletes them immediately
before email recipients of the MS Exchange Server are infected.
 Scans Websites and Downloads - Scans websites and website links. Also scans files you download to
your computer. Provides a safety rating for links returned by popular search engines.
 ID Protection - Prevents targeted theft of passwords, bank account details, credit card numbers,
and other digital valuables using "behavioral analysis" to spot suspicious activity on a machine.
Anti-Spyware
Spyware is software that gathers information from a computer without the user's knowledge or
consent. Some spyware applications may also be secretly installed and often contain advertisements,
window pop-ups or different types of unpleasant software. Currently, the most common source of
infection is websites with potentially dangerous content. Other methods of transmission include email
or transmission by worms and viruses. The most important protection against spyware is using a
memory resident shield, such as the cutting edge Endpoint Security spyware component. A memory
resident shield scans applications in the background as they run. Endpoint Security anti-spyware
protection detects spyware, adware, DLL-trojans, keyloggers, malware hidden in data streams,
archives, spyware entries in the Windows registry and other types of unwanted objects.
Note: See Endpoint Security System Requirements.
Endpoint Security Licensing
Each MSE KES seat license allows the Customer to install and use an MSE KES agent perpetually and
also to receive Updates for a Subscription Term of 365 consecutive days. The update Subscription
Term runs independently for each seat and begins upon the date of installation of the MSE KES agent
on a machine and allows the Seat to receive the KES Updates released during the Subscription Term.
All Updates released during the Subscription Term are also licensed on a perpetual basis; provided
that once the Subscription Term terminates or is not renewed the right to receive new KES Updates
terminates.
Issuing a new Seat License to a machine with an existing Subscription Term causes the Terms to
merge and thereby adds 365 days to the time otherwise remaining on the seat’s Subscription Term.
Any transfer of such a merged Term to a new machine will cause all remaining days for both previous
seats to be transferred.
The appropriate KES seat license must be obtained for each machine and/or Exchange Mailbox
protected. The Customer may only deploy MSE KES on a machine that has a valid VSA license. MSE
KES licenses can be centrally managed using Kaseya’s Web User Interface. Licensing is enforced and
a license is needed for every mailbox in use.
Note: KES licenses are allocated to group IDs using System > License Manager
(http://help.kaseya.com/webhelp/EN/VSA/R8/index.asp#2924.htm).