User guide

Apply Alarm Sets
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 Email Recipients
2. Set additional email parameters.
3. Select an alarm set.
4. Check the machine IDs to apply the alarm set to.
5. Click Apply to assign the alarm set to selected machine IDs.
To Cancel an Alert
1. Select machine ID checkboxes.
2. Click Remove to remove the assigned alarm set from selected machine IDs.
Options
 Create Alarm - If checked and an alert condition is encountered, an alarm is created. Alarms are
displayed in Monitor > Dashboard List, Monitor > Alarm Summary and Info Center > Reporting >
Reports > Logs > Alarm Log.
 Create Ticket - If checked and an alert condition is encountered, a ticket is created.
 Run Script after alert - If checked and an alert condition is encountered, an agent procedure is run.
You must click the select agent procedure link to choose an agent procedure to run. You can
optionally direct the agent procedure to run on a specified range of machine IDs by clicking this
machine ID link. These specified machine IDs do not have to match the machine ID that
encountered the alert condition.
 Email Recipients - If checked and an alert condition is encountered, emails are sent to the specified
email addresses. Email is sent directly from the VSA to the email address specified in the alert.
Set the From Address using System > Outbound Email.
 Select an Alarm Set - Select an alarm set to apply to selected machine IDs.
Table Columns
 (Check-in Status) - These icons indicate the agent check-in status of each managed machine.
Hovering the cursor over a check-in icon displays the agent quick view window.
Online but waiting for first audit to complete
Agent online
Agent online and user currently logged on.
Agent online and user currently logged on, but user not active for 10 minutes
Agent is currently offline
Agent has never checked in
Agent is online but remote control has been disabled
The agent has been suspended
 (Select All Checkbox) - Click this checkbox to select all rows in the paging area. If checked, click this
checkbox to unselect all rows in the paging area.
 Machine.Group ID - A unique machine ID / group ID / organization ID name for a machine in the
VSA.
 Alarm Set - Lists the alarm sets assigned to each machine ID.
 ATSE - The ATSE response code assigned to machine IDs or SNMP devices:
 A = Create Alarm
 T = Create Ticket
 S = Run Agent Procedure
 E = Email Recipients
 Email Address - A comma separated list of email addresses where notifications are sent.