User guide

Define Profile
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 Enable - If checked, adds a certification note to scanned email on MS Exchange Servers.
Customize the certification note in the text field.
Performance
 Run scans in background - Enable or disable background scanning. Background scanning is one of
the features of the VSAPI 2.0/2.5 application interface. It provides threaded scanning of the
Exchange Messaging Databases. Whenever an item that has not been scanned before is
encountered in users’ mailbox folders, it is submitted to AVG for Exchange 2000/2003 Server to
be scanned. Scanning and searching for unexamined objects runs in parallel. A specific low
priority thread is used for each database, which guarantees other tasks, for example email
messages storage in the Microsoft Exchange database, are always carried out preferentially.
 Scan Proactively - Enable or disable VSAPI 2.0/2.5 proactive scanning. Proactive scanning
involves dynamical priority management of items in the scanning queue. Lower priority items are
not scanned unless all higher priority ones have been scanned. An item’s priority rises if a client
tries to use it, so an items’ precedence changes dynamically according to user activity.
 Scan RTF Files - Specify whether RTF files should be scanned or not.
 Scanning Threads - The scanning process is threaded by default to increase the overall scanning
performance by a certain level of parallelism. The default number of threads is computed as 2
times the ‘number_ of_processors’ + 1.
 Scan Timeout - The maximum continuous interval, in seconds, for one thread to access the
message that is being scanned.
Exclude Dirs
Exclude Directories
Warning: Do not exclude directories unless the contents of the directories are known to be threat-free.
 Add new record - Adds directories excluded from a scan. Some directories may be threat-free but
contain files that are erroneously interpreted as malware.
 Filename - Enter the name of the directory.
Exclude Resident Shield Files
Exclude Resident Shield Files (Available Only on AVG2012 Resident Shield, ignored on AVG9)
Warning: Do not exclude files unless the contents of the files are known to be threat-free.
Use this tab to exclude specific files manually. This exclusion list is only active with the Resident Shield
Active scan.
 Add new record - Adds PUP files to exclude from a scan. Some files may be threat-free but be
erroneously interpreted as potentially unwanted programs (PUPs).
 Filename - Enter the name of the file.
Exclude PUPs
Exclude Potentially Unwanted Programs
Warning: Do not exclude files unless the contents of the files are known to be threat-free.
Use this tab to exclude potentially unwanted programs, or PUPs, manually. Non-PUP threats cannot
be added to the PUP Exclusion List. The View Threats page provides a quicker method of identifying
and excluding PUPs.