User guide

Notify
14
 Partial Available Licenses (Formerly assigned to a machine but returned to pool before
expiration)
 Partial Allocated Licenses (Partial Available that has been scheduled for install, but install
not yet complete)
 Total Licenses (Purchase licenses minus expired)
 Expired Licenses
 Show only licenses expiring within 30 days - Limits the display of licenses in the paging area to those
expiring within 30 days.
Table Columns
 (Check-in Status) - These icons indicate the agent check-in status of each managed machine.
Hovering the cursor over a check-in icon displays the agent quick view window.
Online but waiting for first audit to complete
Agent online
Agent online and user currently logged on.
Agent online and user currently logged on, but user not active for 10 minutes
Agent is currently offline
Agent has never checked in
Agent is online but remote control has been disabled
The agent has been suspended
 (Select All Checkbox) - Click this checkbox to select all rows in the paging area. If checked, click this
checkbox to unselect all rows in the paging area.
 Machine.Group ID - A unique machine ID / group ID / organization ID name for a machine in the
VSA.
 Returnable - The number of annual licenses returnable from a machine ID. A machine ID with only
one annual license cannot return any additional annual licenses.
 Expires On - The date a machine ID's security protection expires, based on the number of annual
licenses it has.
Warning: The Kaseya license expiration date and the AVG license expiration date frequently do not
match each other. On the Kaseya side, the expiration date for endpoint licensing is set to the
install date of the Endpoint Security client plus one year. On the AVG side the license expiration
date frequently displays an earlier license expiration date that should be ignored. Endpoint
Security uses the Kaseya expiration date to determine license expirations.
 Auto Extend - If checked, auto extend is enabled for this machine ID.
 At Limit - If the maximum number of annual licenses available to a group ID are being used, then
each licensed machine ID in that group ID displays a Yes in the At Limit column. This alerts the
user that more annual licenses may be required for that group ID. Endpoint Security licenses
are allocated to group IDs using System > License Manager
(http://help.kaseya.com/webhelp/EN/VSA/R8/index.asp#2924.htm).
Notify
Security > Notify
The Notify page provides automatic notification of the expiration of Endpoint Security licenses.
Customers, VSA users and machine users can be notified a specified number of days before Endpoint
Security licenses expire. Endpoint Security licenses are allocated to group IDs using System >
License Manager (http://help.kaseya.com/webhelp/EN/VSA/R8/index.asp#2924.htm).