User manual

24
6. Realtime Protection
This proactive security feature is a resident shield for your Mac. You do not have to do anything to be
protected; it works continuously in the background, automatically scanning all files that are being opened,
modified or saved. If malicious code is detected, the file will be blocked for your safety and you will get a
detailed alert message (see below).
The only available setting option enables you to turn the protection on and off by sliding the On/Off switch.
Please note that the action requires the administrator's password.
By displaying the following alert message, AVG AntiVirus informs you that it has detected malicious code on
your Mac and blocked it for your safety:
If you choose Keep Blocking, or simply close the dialog, the detected file will be only blocked for a limited
time, after which it will be accessible (and potentially dangerous) again. The safest way to proceed now is to
click Protect Me for the best automatic action. AVG AntiVirus will try to heal the file (that is, remove the
infection and restore the file to its original state), and if not possible, move it to Quarantine. You will get a
message whether the action will have been successful.
Sometimes, AVG AntiVirus may not be authorized to access a file, therefore it will not be able to remove it. In
such cases, we recommend that you delete the file manually.
Should you have a reason to believe that the detected file is actually clean and harmless, there will be two
options:
if the file is a PUA (Potentially Unwanted Application), there will be an additional button Make
Exception which you can use to instantly unblock the application and add it to Exceptions from
scanning.
if the file is a regular file, simply click Keep Blocking to keep the file in its place. For a short period
of time, it will also remain blocked, i.e. not possible to access (open or execute, copy, etc.); then you
can also add the file to Exceptions manually.