User manual

16. FAQ and Technical Support

Should you have any problems with your AVG Internet Security Business Edition, either

business or technical, please refer to the FAQ section of the AVG website at http://

www.avg.com/faq.

If you do not succeed in finding help this way, contact the technical support

department by email. Please use the contact form accessible from the system menu

via Help / Support by e-mail in the AVG application.

If you have gone through this documentation and you are still not sure about what

level or type of AVG Internet Security Business Edition functions are best for you,

we recommend that you consult the AVG Technologies technical support department:

http://www.avg.com/support-existing.

To help us find the best solution for AVG implementation on your network, please

prepare the following information:

· the size of your network (the file server type, number of network stations)

· operating systems on the stations in the network

· average HW parameters of the station (or rather the minimum parameters)

· LAN or WAN, and the connection quality for WAN

· your demands for AVG Internet Security Business Edition (administrator’s

requirements, and administration extent)