User manual

to send such file(s) for virus analysis to AVG VirusLab.

If you wish to receive results of the analysis, please provide a working e-

mail address in the available field.

To confirm and send the sample(s) click the Send button.

You can also save the chosen sample to a folder in an encrypted form with

the Save button for later processing (e.g. manual sending via e-mail etc.).

Note: This function is available only for AVG 9.0 stations.

· Show Firewall log - will show the Firewall communication log from the selected

station.

· Show events of the selected station - will show events related to the chosen

station.

· Gather diagnostic data - asks the selected station for diagnostic data which

you can either send directly to the AVG Technical support or save locally for

further processing:

Click the Next button to start downloading the diagnostic data. It may take a

while to download all the necessary data, so please be patient. Once finished,

you will experience the following dialog: