Specifications

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a user you want to upgrade is not a member of. Make sure that the users you want to upgrade are
members of the organization or organizational unit that your policy targets.
3. The upgraded version of the user's Notes Client does not match the version specified in the
Desktop settings document.
4. The version of the mail template that you want the users to upgrade to is not available on the users'
mail servers.
5. The user may have an old NOTES.INI file left from an older installation of the Notes client.
6. The user did not setup his or her location document correctly (correct mail server & user ID) before
the upgrade of the client. The location document must point to the user's correct home mail server.
7. The user may have a setup profile, which overrides policy documents.
Seamless mail upgrade only works at the time that the Notes client is upgraded, but you can re-initiate
seamless mail upgrade by modifying the Notes 6.x client's NOTES.INI. Seamless mail upgrade writes the
information relating to the upgrade to your client NOTES.INI.
Resetting the following NOTES.INI variables on your Notes client and relaunching the client should force
seamless mail upgrade to activate (Note: it is highly recommended that you make a backup copy of your
NOTES.INI before making any changes):
mailsetup=0
mailsetupfolder=0 (or mailupgradefolder=0, in Notes 7.0 and higher clients)
setup=1
It is mainly the setup variable which will re-trigger the Seamless mail upgrade