Instruction manual
10-2 Operator’s Handbook
Model M9855
931110841
The RFID versions are for the antenna/board (hardware) and
firmware. Your version information for Hardware and Firmware may
appear different from the one shown.
4. Press Escape/Clear until you see the Main Menu.
Printing a Test Label
1. From the Diagnostics Menu, press » or ¼ until you see
DIAGNOSTICS
» User Diag ¼
2. Press Enter/Pause and ¼ until you see
USER DIAG
» Test Label
3. Press Enter/Pause. The following test labels print.
The first label shows the printer's configuration by packet (A-G). The second
label shows the model number, software version, stock count, voltage, print
contrast, printhead resistance, number of bad dots, and installed options.
The test label also shows an inch count for the high energy ribbon. This
information will help Service diagnose the problem. Refer to the optional
Packet Reference Manual for more information about the test label.
You can also print a test label by pressing » and ¼ at the same time. Hold
for one second and release. If test labels do not print, call Service.