Monarch® 9855® RFID Printer TC9855RFIDOH Rev. AE 12/07 ©2005 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp. All rights reserved.
Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Paxar reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Paxar has made every effort to provide complete and accurate information in this manual, Paxar shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual. ©2005 Paxar Americas Inc.
TA B L E O F C O N T E N T S GETTING STARTED ..................................................................................... 1-1 Audience ................................................................................................ 1-2 Using this Manual ................................................................................... 1-2 Unpacking the Printer .............................................................................. 1-3 Shipping the Printer ...................................
SETTING SUPPLY OPTIONS ......................................................................... 4-1 Supply Type ........................................................................................... 4-3 Ribbon ................................................................................................... 4-4 Speed .................................................................................................... 4-5 Feed Mode .......................................................................
SETTING DEFAULTS.................................................................................... 6-1 Monetary Sign ........................................................................................ 6-3 Secondary Sign ...................................................................................... 6-4 Decimal Places ....................................................................................... 6-5 Slashed Zero ..........................................................................
PRINTING ................................................................................................... 8-1 Printing .................................................................................................. 8-1 On-Demand Mode Printing ....................................................................... 8-2 Printing an Error Label ......................................................................... 8-2 Pausing a Batch......................................................................
SPECIFICATIONS ........................................................................................A-1 Printer ................................................................................................... A-1 RF Specifications .................................................................................... A-2 RFID Supply Specifications ...................................................................... A-2 Tag Cut Dimensions .................................................................
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1 G E T T I N G S TA R T E D Your Monarch 9855 RFIDMP (Radio Frequency Identification Multi-Protocol) printer has been engineered to program (encode) an RFID label (commonly called “RFID tags”) before the label’s format is printed. RFID tags contain an embedded RFID inlay (chip and antenna). You can also print text, graphics, and bar codes on thermal transfer (ribbon) and thermal direct labels or tags. The printer prints labels continuously (in one strip) or on-demand (one label at a time).
Refer to the MonarchNet2™ Operating Instructions for information about the Network menu. Refer to the Multi-Protocol Application Notes or the HF Application Notes for information about the RFID menu. Audience The Operator's Handbook is for the person who prints and applies labels. For information about creating RFID formats or programming the RFID printer, refer to the Multi-Protocol Application Notes or the HF Application Notes on our Web site.
Unpacking the Printer After you unpack the printer, you should have the printer, a power cord, and a ribbon take-up core (may already be on take-up reel). Keep the box and packaging material in case the printer ever needs repair. Shipping the Printer If you need to ship the printer to a different location: 1. Remove the ribbon roll, if one is loaded. 2. Remove the supply roll, if one is loaded. 3. Close the printhead by pressing down on the thumb well until you hear it click into place.
9445™ Printer Online Emulation The 9855 printer using 203 dpi (dots per inch) printing supports 94x5 emulation. You can send 94x5 data streams to this printer. Refer to your 9445 Programmer's Manual for information about 94x5 data streams.
Establishing Communications Before the printer can accept print jobs from the host, you must: ♦ Connect the communication cable to the printer and to the host. ♦ Set the communication values on the printer to match those at the host. (Only required if you are using the serial port.) ♦ Make sure the printer is off before connecting the cable to the communication port.
Note: The printer supports a baud rate up to 115200. Make sure your host is capable of communicating at the speed you select for the printer. Using the Control Panel The control panel has a two-line LCD display, 2 status lights, and five buttons. The control panel displays error codes/messages, and allows you to setup/configure the printer. Printer Status Lights Power: The printer shows a steady green light when it is on. Fault: The printer shows a blinking amber light when there is a printer error.
Enter/Pause: Escape/Clear: When the printer is online, pauses the current print job or resumes a paused print job. When the printer is offline, selects the displayed menu item. ♦ When an error is present, clears the error. ♦ When a job (batch) is printing, cancels the print job (batch). See "Canceling a Paused Batch" in Chapter 8 for more information. ♦ When the printer is online (without errors), enters the offline menu mode.
Note: If the printer displays PRINT MODE Ready when you turn it on, press Escape/Clear to display the Main menu. To display menu options, press » or ¼. ♦ When the screen displays a right arrow, press ¼ to display more options. MAIN MENU Cancel All ♦ ¼ When the screen displays a left arrow, press » to display more options. MAIN MENU » Diagnostics ♦ When the screen displays a left and a right arrow, press either » or ¼ to display more options.
LOADING SUPPLIES 2 This chapter describes how to load: ♦ a roll of supply ♦ fan-fold supply ♦ a roll of tag supply. There are two types of supplies: Thermal Direct specially treated thermal supplies that do not use a ribbon for printing. Thermal Transfer standard supplies that require a ribbon for printing. If you are using thermal direct supplies, do not load a ribbon.
Loading Labels or Tags Make sure the printer is configured for the correct supply type. 1. Open the cover. 2. Unlock the printhead by turning the retaining latch. 3. Lift printhead assembly using the printhead tab until the assembly locks into place. Printhead Tab Deflector Tab 4. Place the roll of supply on the supply holder. For labels, the supply unrolls from the top or the bottom. For tags, make sure the supply unrolls from the bottom, because tag rolls are wound face in.
Supply Holder Guides Supply Roller 5. Adjust the supply holder guides so the sides barely touch the roll. Make sure the supply roll turns freely. If you are using fan-fold supplies, place the supply stack behind the printer, label side facing up. 6. Push down on the supply lever to unlock the supply guides. 7. Lay the label strip across the supply guide so that a few inches extend past the front of the printer. Tuck the supply under the nibs and in between the die cut sensor.
For tag supplies using the optional knife, feed the supply through the knife. Make sure at least 0.5 inches of supply is past the knife. Tag 8. Adjust the supply guides so they touch the supply. Push up on the supply lever to lock the supply guides into place.
9. Hold the printhead assembly by the printhead tab while pressing down on the printhead release. 10. Close the printhead by pressing down on the thumb well until you hear it click into place. Thumb W ell 11. Close the cover. 12. Press Feed/Cut to position the supply under the printhead. You may need to adjust the wide/narrow knobs depending on the width of your supply. See "Adjusting the Wide/Narrow Knobs" for more information.
Loading Labels for the Optional Peel Mode Peel mode is an option that must be purchased separately. In peel mode, the printer separates the backing paper from the label. The next label is not printed until the completed one is removed from the printer. Make sure the printer is configured for on-demand mode and the correct supply type. The minimum feed length is 1.5 inches for peel mode. We recommend using 0.5-inch gap supplies in peel mode when backfeed is disabled.
3. Feed the backing paper over the peel bar. Peel Bar Low er Opening 4. Feed the backing paper through the lower opening of the exit cover. Close the exit cover. Pull down on the backing paper to remove any slack. Tear Edge Backing Paper When removing the backing paper, pull up across the sawtoothed tear edge. Make sure the backing paper tears at the edge.
5. Close the printer's cover. 6. Press Feed/Cut to position the supply under the printhead. Adjusting the Wide/Narrow Knobs You may need to adjust the two wide/narrow knobs according to the width of your supply. For supply that is more than two inches, adjust the knobs to the wide setting. For supply that is two inches or less, adjust the knobs to the narrow setting. You must adjust both of the knobs to the same position.
LOADING RIBBON 3 This chapter describes how to load a ribbon roll. There are different ribbon requirements for the two types of supplies: Thermal Direct Supplies do not use a ribbon for printing. Thermal Transfer Supplies require a ribbon for printing. Refer to the 9855 Operator's Handbook for additional ribbon information if using non-RFID supplies in your RFID printer.
Loading Ribbon Make sure the printer is configured to use a ribbon. To load ribbon: 1. Open the cover. 2. Unlock the printhead by turning the retaining latch. 3. Lift printhead assembly using the printhead tab until the assembly locks into place. Printhead Assembly Deflector Tab 4. Push the deflector tab down. 5. Slide the extra ribbon core on the take-up reel as far as it will go with the "This End Out" writing facing out. Use your empty ribbon core as the take-up core.
6. Remove the new ribbon from the package as shown. Do not wrinkle or crush the new ribbon. 7. Slide the ribbon onto the back reel as far as it will go. The ribbon roll only fits on the reel one way. Carefully unwind a few inches of ribbon from the bottom of the roll. Note: Make sure the “Monarch This End Out” writing is facing out. The ribbon only fits on the reel one way. 8. Carefully feed the ribbon under both ribbon rollers and printhead as shown. 9.
12. Remove any slack in the ribbon by turning the take-up reel clockwise. 13. Hold the printhead assembly by the printhead tab while pressing down on the printhead release. 14. Close the printhead by pressing down on the thumb well until you hear it click into place. Close the cover.
4 S E T T I N G S U P P LY O P T I O N S This chapter explains how to select the supply type, ribbon, speed, feed mode, backfeed, print position, supply position, margin position, cut position, dispense position, backfeed distance, separators, and skip index mode. This chapter also explains how to adjust the print contrast and enable the verifier.
The options are listed in the table below. Option Choices Default Supply Type Aperture/Die Cut/Black Mark/Continuous Die Cut Ribbon No/Yes/High Energy Yes Speed 2.5/4.0/6.0/8.0/10.0/12.
Supply Type RFID supplies are die cut or black mark. Refer to the 9855 Operator's Handbook for additional supply type information if using non-RFID supplies in your RFID printer. To change the setting, from the Main Menu, select Setup, then Supply. If password protection in enabled, press Feed/Cut three times, then press Enter/Pause before you see the Setup Menu options. Then, follow these steps. 1. Press » or ¼ until you see SUPPLY Supply Type 2. ¼ Press Enter/Pause to set the supply type option.
Ribbon You have to tell the printer if your supplies require a ribbon. To change the setting, from the Main Menu, select Setup, then Supply. Then, follow these steps. 1. Press » or ¼ until you see SUPPLY Ribbon 2. Press Enter/Pause to set the ribbon option. The current setting is displayed, for example: RIBBON » Yes 3. ¼ ¼ Press » or ¼ to see the other options. After you display the option you want, press Enter/Pause. Press Escape/Clear until you see the Main Menu.
Speed You can change the print speed for bar codes or graphics. If you select "default" for speed, formats with serial bar codes automatically print at 2.5 ips and formats with parallel bar codes print at 6.0 ips. Note: The RFID printer pauses while programming the RFID microchip (tag). To change the setting, from the Main Menu, select Setup, then Supply. Then, follow these steps. 1. Press » or ¼ until you see SUPPLY » Speed 2. ¼ Press Enter/Pause to set the speed option.
Feed Mode You can use continuous or on-demand printing. On-demand printing allows you to remove a label before printing the next one. To change the setting, from the Main Menu, select Setup, then Supply. Then, follow these steps. 1. Press » or ¼ until you see SUPPLY » Feed Mode 2. Press Enter/Pause to set the feed mode. The current setting is displayed, for example: FEED MODE Continuous 3. ¼ ¼ Press » or ¼ to see the other option. After you display the option you want, press Enter/Pause.
Backfeed Backfeed works by advancing each printed label to the desired dispense position. Once that label is removed, the next label to be printed is backed up underneath the printhead. In continuous mode, only the last label in the batch is advanced to the dispense position. Extended backfeed is available on this printer with a knife installed. Extended backfeed feeds a tag far enough out to be cut and backfeeds the next tag to the printhead line. Note: We recommend using 0.
Positioning This menu includes selections to change the print, supply, margin, cut, and dispense positions along with the backfeed distance. When you see Enter print pos [-450/450]: +0 Feed/Cut acts as a toggle switch to change the value by 10 or 1. For example, to make the print position 23 (from the default of 0), press Feed/Cut, then press » twice (20), press Feed/Cut again and press ¼ three times (23). Print Position This function adjusts where data prints vertically on the supply.
To change the setting, from the Main Menu, select Setup, Supply, then Positioning. Then, follow these steps. 1. Press » or ¼ until you see POSITIONING » Print Pos 2. ¼ Press Enter/Pause. The current setting is displayed, for example: Enter print pos [-450/450]: +0 3. Press » or ¼ to change the print position. Pressing » decreases the value (moves the image down); ¼ increases it (moves the image up). 4. Press Enter/Pause when the number you need appears.
Supply Position This function adjusts the machine to print at the vertical 0,0 point on the supply. For RFID supplies with a one-inch feed length, refer to the RFID Setup Guide & Supply Chart or the HF Setup Guide & Supply Chart to adjust the print position and/or the supply position. Note: The supply position adjustment should only be made on initial printer setup. For format adjustments, change the print position. You may need to adjust the supply in or out to allow ♦ tags and labels to be removed.
Margin Position This function adjusts where the format prints horizontally on the supply. The adjustments are in dots (0.0049 inch), which is the smallest measurement the printer recognizes. The width of the print area depends on your supply size. Maximum width is four inches. When you move the image to the right or left on the supply, avoid moving the image too close to either edge, because it may not print. Print too far to the left. Print too far to the right.
Cut Position This function adjusts where the tag is cut. The printer adjusts the cut position according to the black marks on the supply. You may need to adjust for aperture supplies. Increase to move the cut up; decrease to move the cut down. To change the setting, from the Main Menu, select Setup, Supply, then Positioning. Then, follow these steps. 1. Press » or ¼ until you see POSITIONING » Cut Pos 2. ¼ Press Enter/Pause.
Backfeed Distance This is the amount to move the label backwards. The backfeed distance cannot be greater than the dispense position. If you make the backfeed distance greater than the dispense position, the dispense position automatically changes to match the backfeed distance. The backfeed distance should equal the dispense position. An exception is when you are tearing labels, instead of peeling. Then, the backfeed distance must be 30 dots (0.
Batch Separators A batch separator is an extra tag printed in between batches with a pinstripe pattern. If you select "Long" for the separator, a double-length (two tags) separator prints. The name of the batch is shown on the batch separator. Batch Separator Since this feature unnecessarily wastes a label, we do not recommend using batch separators with RFID supplies. Note: Changing this setting only affects new formats sent to the printer.
Skip Index You can use the skip index mode to skip (or ignore) a sense mark and print an image over multiple labels, if necessary. For example, if you have 4.0" long supplies loaded, but your image is 8.0" long, enable skip index mode to print the 8.0" long image on two labels. The image length is determined by the format header. See your System Administrator or the optional Packet Reference Manual for more information.
Knife Control You may notice unevenly cut tags on one end or the other of your supply (one end may appear longer than the other). Use the knife control adjustment to balance the cut tag length from tag-to-tag. You may need to make this adjustment ♦ on initial printer setup. ♦ if you load a different supply type (thickness) from the last ones printed. ♦ when you change the print speed. ♦ when you change to a different tag size from the last ones printed.
Error Action You can change how the printer responds to a bad label. The choices include normal and overstrike/continue one to five consecutive bad labels. The overstrike pattern is created to prevent someone from using the label. Selecting overstrike and continue 1x-5x sets the number of times the printer prints an overstrike pattern on consecutively bad labels before generating an error. The user must clear the error before operation can continue.
For more information about the error actions, see the following table. Error Action Standard Peel Verifier with Peel RFID with Peel Overstrike/Continue 1-5 No No No Normal (no overstrike) Yes Yes Yes Note: If using the Overstrike and Continue error mode, do not use peel mode. To change the setting, from the Main Menu, select Setup, then Supply. Then follow these steps. 1. Press Å or Æ until you see SUPPLY Å Error Action 2. Press Enter/Pause.
If an RFID error occurs, an overstrike pattern is printed on the label without any data. If a non-RFID error (verifier error) occurs, the data prints on the label with the overstrike pattern.
Setting Contrast The print contrast controls the darkness of the printing on your supply. The range is -699 to +699 and the default is 0. You may need to increase the print contrast for linerless supplies. Having the correct print contrast setting is important because it affects how well your bar codes scan and how long your printhead lasts. You can use a verifier to check the bar code print quality.
Feed/Cut acts as a toggle switch to change the value by 10 or 1. For example, to make the contrast 50 (from the default of 0), press Feed/Cut, then press ¼ five times (50). 5. Press Enter/Pause to select either "Yes" or "No" to print a test label and check the print contrast. Press Enter/Pause. 6. Press Escape/Clear until you see the Main Menu. We recommend you check the bar code print quality with a bar code verifier. If you do not have a bar code verifier or scanner, check the bar code visually.
Verifier The verifier scans and checks the quality of bar codes as they are printed. The optional verifier must be purchased separately. The verifier scans parallel bar codes; it can not scan serial bar codes or read the RFID data programmed into the label. The verifier must be enabled and set up before you can scan bar codes. For set up procedures, refer to your verifier's Operating Instructions available on our Web site. To enable the verifier, from the Main Menu, select Setup, then Verifier.
S E T T I N G C O M M U N I C AT I O N S 5 This chapter tells you how to set the serial or parallel communication values. These values provide the link for normal online printing. Main Menu Cancel All Supply Print Mode Contrast Batch Entry Defaults Setup Scripts Diag. Port Settings Flash Memory Verifier RFID Serial Comm Parallel Comm Repeat Batch Network Batch Options You need to set your Serial Comm values to match your computer's online communications.
Baud Rate To change the setting, from the Main Menu select Setup, Port Settings, then Serial Comm. If password protection in enabled, press Feed/Cut three times, then press Enter/Pause before you see the Setup Menu options. Then, follow these steps. 1. Press » or ¼ until you see SERIAL COMM Baud Rate ¼ 2. Press Enter/Pause. The current setting is displayed, for example: BAUD RATE » 9600 ¼ Press » or ¼ to display the baud rate you need, then press Enter/Pause.
Stop Bits To change the setting, from the Main Menu select Setup, Port Settings, then Serial Comm. Then, follow these steps. 1. Press » or ¼ until you see SERIAL COMM » Stopbits ¼ 2. Press Enter/Pause. The current setting is displayed, for example: STOPBITS 1 3. ¼ Press » or ¼ to display the number of stop bits you need, then press Enter/Pause. Press Escape/Clear until you see the Main Menu. Parity To change the setting, from the Main Menu select Setup, Port Settings, then Serial Comm.
Flow Control To change the setting, from the Main Menu select Setup, Port Settings, then Serial Comm. Then, follow these steps. 1. Press » or ¼ until you see SERIAL COMM » Flow Control ¼ 2. Press Enter/Pause. The current setting is displayed, for example: FLOW CONTROL » DTR ¼ 3. Press » or ¼ to display the flow control you need, then press Enter/Pause. Press Escape/Clear until you see the Main Menu. XON is 17; XOFF is 19. Set flow control to DTR for PC computers (unless you have XON/XOFF software).
Parallel Communications The parallel communications menu allows you to set the values for the active parallel port. The values are listed in the table below. Note: Turn the printer off and back on when you change the port or mode settings. Option Choices Default Port External/Internal External Mode Compatible/IEEE-1284 Compatible (Centronics mode) Port To change the setting, from the Main Menu select Setup, Port Settings, then Parallel Comm. Then, follow these steps. 1.
Mode To change the setting, from the Main Menu select Setup, Port Settings, then Parallel Comm. Then, follow these steps. 1. Press » or ¼ until you see PARALLEL COMM » Mode 2. Press Enter/Pause. MODE Compatible ¼ 3. Use » or ¼ to select either "Compatible" or "IEEE1284." Press Enter/Pause. Use compatible mode for a computer connection to the printer with a parallel cable. Use IEEE-1284 for bi-directional Ethernet communications.
6 S E T T I N G D E FA U LT S This chapter explains how to select the monetary sign, secondary sign, decimal places, slashed zero, power-up mode, prompt set, imaging errors, and ignore configuration packets. This chapter also explains how to format flash, check the available flash memory, and pack flash memory.
The monetary formatting options are listed in the table below.
Monetary Sign You can also select None if you do not want a monetary sign to print in price fields. The monetary signs available for 15 countries are shown in the table below . Country Currency Description USA $ dollar UK £ pound Japan ¥ yen Germany 1 deutsche mark France F franc Spain P peseta Italy L.
2. Press Enter/Pause. The current setting is displayed, for example: MONETARY SIGN » USA ¼ 3. Press » or ¼ until you see the country's monetary sign you want. 4. Press Enter/Pause. Press Escape/Clear until you see the Main menu. Secondary Sign If you select USA as the monetary sign, you can print amounts less than $1.00 either by using a dollar sign and decimal ($0.30) or by using a cent sign (30¢). ♦ If you set the secondary sign option to No, prices under $1.00 will print like this: $ .
Decimal Places You can set the printer for 0, 1, 2, or 3 places after the decimal in a price field. In U.S. currency, you might print prices like this: $24.00 (2 decimal places) or like this: $24 (0 decimal places). 1. Press » or ¼ until you see DEFAULTS » Decimal Places ¼ 2. Press Enter/Pause. The current setting is displayed, for example: DECIMAL PLACES » 2 ¼ 3. Press » or ¼ until you see the option you want. Then press Enter/Pause. Press Escape/Clear until you see the Main menu.
Power-Up Mode Power-up mode lets you decide how your printer starts each time you turn it on. If you want the printer to be ready to start printing when it is turned on, use the Online power-up mode. If you want the operator to perform some other task first, use the Offline power-up mode. To change the setting, from the Main Menu, select Setup, then Defaults. Then, follow these steps. 1. Press » or ¼ until you see DEFAULTS » Powerup Mode ¼ 2. Press Enter/Pause.
3. Press » or ¼ until you see the option you want. Then press Enter/Pause. Press Escape/Clear until you see the Main menu. Note: This option only affects the displayed prompts. It does not change what is printed by the printer. Flash Storage Flash storage allows packets (with "R" or "N" selectors) to be stored in flash memory, instead of volatile RAM. Packets stored in flash memory are saved when the printer is turned off. However, flash memory storage is limited.
No Image Errors With version 5.2 or greater software, you can disable image error reporting. Image errors occur when there is a problem producing a complete label. You must press Escape/Clear to clear an image error.
Ignore Configuration With version 5.2 or greater software, you can ignore all online configuration packets. If the printer receives data from a host system or software package that includes online configuration packets with the format, those online configuration packets can be ignored. Ignoring these packets is useful when you cannot change your host’s data or when you want the printer to operate as specified through the printer’s menu.
Using Flash Memory The flash memory options are listed in the table below. Option Choices Default Format Flash No/Yes No Unused Flash NA NA Pack Flash No/Yes No Formatting Flash Memory Before storing packets in flash memory, downloading a script, or if the printer's firmware is updated, you must format the flash memory. Formatting flash memory is only required once during initial printer setup.
Are you sure? No 4. ¼ Press ¼ to display "Yes" and press Enter/Pause. CREATING FLASH FILE SYSTEM 1 The printer's flash memory is cleared and reformatted. This process may take several minutes. The printer reboots automatically after formatting flash memory. You need to resend any fonts you want to use to flash memory again. You return to the "Print Mode Ready" menu.
Packing Flash Memory Packing flash memory permanently removes any deleted files from memory. Periodically select this option to "clean up" the printer's memory. Any deleted files are removed from memory when you pack flash. To pack flash memory, from the Main Menu, select Setup. Then, follow these steps. 1. Press » or ¼ until you see SETUP » Flash Memory 2. ¼ Press Enter/Pause. Press » or ¼ until you see FLASH MEMORY » Pack Flash 3. Press Enter/Pause. Are you sure? No 4.
Memory Guidelines Use these basic guidelines when storing files in your printer's memory. ♦ Your printer may have volatile RAM (packets deleted when the printer is turned off), non-volatile RAM (packets saved when the printer is turned off), and flash memory (packets saved when the printer is turned off). Each printer has a different limit of available memory. ♦ Before you save any packets in flash memory, you must format flash memory first. See "Formatting Flash Memory" for more information.
Setting Batch Options You can select Batch Options to change, which prompts appear during Batch Entry mode and set default values for those prompts. Customizing which prompts appear during batch entry can reduce the time it takes to enter data for a format. If the optional knife is not installed, you can prevent those prompts from appearing during batch entry mode. If you set a new default value for an option, that value is used even if the prompt is not displayed.
USING SCRIPTS 7 This chapter explains how to load, enable, and delete scripts. You can also enable status polling and immediate commands. Using the Scripts menu requires custom software from Paxar. It allows you to print data streams written for other printers. Note: Ignore these menus if you do not use Scripts. Main Menu Cancel All Print Mode Load Script Batch Entry Enable Script Repeat Batch Script Info Batch Options Delete Script Setup Status Polling Diag.
Viewing Script Information 1. To see if your printer has a script loaded from the Main menu, press » or ¼ until you see MAIN MENU » Scripts ¼ 2. Press Enter/Pause. If password protection in enabled, press Feed/Cut three times, then press Enter/Pause before you see the Scripts Menu options. 3. Press » or ¼until you see SCRIPTS » Script Info 4. ¼ Press Enter/Pause. What you see depends on the script. If a script is not loaded, you see "No script loaded.
Downloading a Script Follow these instructions to download a script from the MS DOS prompt. Set the communication parameters using the MODE command. Then, prepare the printer to accept a script. 1. From the printer's Script Menu, press » or ¼ until you see SCRIPTS Load Script 2. ¼ Press Enter/Pause. Script Load Ready Note: Only one script can be loaded in the printer at a time. When downloading a script, if you receive an error: ♦ Check the available flash memory.
Enabling a Script The script must be enabled before you can use it. To enable or disable a script: 1. From the Script Menu, press » or ¼ until you see SCRIPTS » Enable Script 2. ¼ Press Enter/Pause. Enable Script? » Yes 3. Use » or ¼ to select either "Yes" or "No" and press Enter/Pause. Selecting "Yes" starts the script. Selecting "No" stops the script. If you select "Yes," when you turn off the printer and turn it back on, the script automatically starts.
Deleting a Script You can delete a script from the printer's memory. To delete a script: 1. From the Script Menu, press » or ¼ until you see SCRIPTS » Delete Script 2. ¼ Press Enter/Pause. Are you sure? » Yes 3. Use » or ¼ to select either "Yes" or "No" and press Enter/Pause. Selecting "Yes" deletes the current script. Note: 4. The flash memory used by the script is not available for other scripts or fonts until the flash memory is reformatted.
Enabling Status Polling Status polling allows you to obtain information about the readiness of the printer and the current (or last received) print job. Your System Administrator can enable status polling while the printer is running in Script mode. To enable status polling: 1. From the Script Menu, press » or ¼ until you see SCRIPTS »Status Polling 2. Press Enter/Pause. Enable Polling No 3. ¼ ¼ Use » or ¼ to select either "Yes" or "No" and press Enter/Pause. The default is "No.
Using Immediate Commands Your System Administrator can use immediate commands to reset the printer or cancel and repeat batches. Immediate commands are turned on or off through an MPCL packet. Your System Administration should refer to the Packet Reference Manual (available on our Web site) for more information about immediate commands and control characters. Use this option to set whether the ADK script processes or ignores an immediate command control character.
7-8 Operator’s Handbook
PRINTING 8 This chapter explains how to ♦ use on-demand mode printing. ♦ print an error label. ♦ print, pause, restart, cancel, and repeat a batch. You can send format, batch, and graphic data to the printer from a host. When the printer receives the data, batches begin printing automatically. The optional Packet Reference Manual tells how to create, store, and download the data necessary to print batches. You can also use the Monarch® MPCL™ Toolbox utilities to create and download packets.
If the RFID tag is not programmable for any reason, the supply may print with an overstrike pattern, indicating that it should not be used. Your System Administrator should set the desired Error Action accordingly. See Chapter 4, “Setting Supply Options” for more information about the error action modes. When printing on non-RFID supplies, you may also see a label with an overstrike pattern. Do not use that label.
Pausing a Batch You can pause printing by pressing Enter/Pause. You may want to interrupt a batch to make adjustments for: ♦ Loading a different roll of supply or a ribbon. See Chapter 2, "Loading Supplies" or Chapter 3, "Loading Ribbon" for more information. ♦ Adjusting the supply position or contrast using the Setup menu. See Chapter 4, "Setting Supply Options" for more information.
Canceling a Paused Batch You can cancel a paused batch, delete a format, graphic, or font in memory, or all the batches waiting to print. Note: Before any format, graphic, or font in memory can be deleted, you must cancel all batches. Pause Menu Cancel Batch Cancel All Print Mode Restart Batch Cancel Batch Cancel Format Cancel Graphic Cancel Font You can cancel a batch by pressing Escape/Clear while the batch is printing, or you can use the Pause menu to cancel a batch. 1.
3. To cancel all the batches (including the paused batch), press » or ¼ until you see PAUSE MENU » Cancel All ¼ and press Enter/Pause. Cancel Batches? No ¼ 4. You can ♦ exit without canceling any batches. Press Escape/Clear or press ¼ to display No and then press Enter/Pause. The printer returns to the Pause menu. Press » or ¼ to select another function from the Pause Menu, or to return to Print Mode and print all the batches. ♦ cancel all batches in the print queue.
5. Press » or ¼ to select another function from the Pause menu, or to return to Print mode. Repeating a Batch Before you start printing a new batch, you can reprint the last batch. The batch can be either the last one you printed completely or one that you canceled after starting to print. 1. From the Main Menu, press » or ¼ until you see MAIN MENU » Repeat Batch 2. ¼ Press Enter/Pause. Printing xxxx of xxxx The number increments until the entire batch has printed.
Special Printing Considerations Keep in mind the following special printing considerations. Maximum Print Speed Printing Method Printhead Density Knife Peel Mode 2.5/4.0/6.0 ips (inches per second) Thermal Direct Thermal Transfer 203/300 dpi dots per inch Supported Supported 8.0 ips Thermal Direct Thermal Transfer 203/300 dpi Not Supported Supported 10.0 ips Thermal Direct/Thermal Transfer 203 dpi only Not Supported Not Supported ♦ The minimum label feed length is 0.
Printing TrueType® Fonts TrueType® fonts are available on this printer. TrueType fonts are scalable and the characters print smoothly, without the jagged edges you see on bitmap fonts. When downloading a TrueType font, you download the entire font. You cannot specify a subset (particular characters or point size) of the font. Note: These font files may be very large and image slower than bitmap fonts.
CARE AND MAINTENANCE 9 This chapter tells you how to ♦ clear label jams and clean the printer. ♦ replace a printhead. CAUTION: Do not use sharp objects to clean the printhead or touch the printhead with your fingers. This may damage the printer and require a service charge. Label Jams When you are printing and a jam occurs, the Fault light on the printer's front panel blinks. To clear the jam: 1. Turn off the printer and open the cover and printhead assembly. 2.
You may need to clean the printhead, sensor, and platen roller: ♦ if there is any adhesive build-up in the supply path. ♦ after printing approximately 3 rolls of thermal transfer/thermal direct/linerless supplies or after each ribbon. ♦ daily if your printer is in an excessively dirty, hot, or humid environment. ♦ when you see voids or streaking in the print as shown.
4. Clean the platen roller when you see significant adhesive build-up or a label is wrapped around the platen roller. Use a dry, soft-bristle brush, such as a toothbrush, to clean the platen roller. If the brush does not remove all the adhesive, use isopropyl alcohol on the roller. Moisten a cotton swab with isopropyl alcohol and run the cotton swab across the platen roller. Turn the platen roller with your finger to make sure the platen roller is clean all the way around.
7. Rub the cotton swab across the supply sensor and die cut sensor and remove any build-up. Die Cut Sensor Supply Sensor 8. Clean the build-up in the supply path. 9. Let the printer dry before you reload supplies. 10. Close the exit cover by pushing firmly on it. Both latches will click into place. 11. Close the cover and printhead assembly. 12. Turn on the printer. 13. Press Feed/Cut to position the supply under the printhead. Resend your format, batch, and check digit packets.
Replacing the Printhead You may have to replace the printhead if it is damaged or worn-out. For example, you may see 616 (bad dot or dots) or 768 (printhead failure) error codes. See Appendix B, "Accessories and Options" for the printhead part number. CAUTION: The printhead is sensitive to static electricity, which can damage the printhead or reduce its life. Ground yourself by touching some metal, such as the printer's metal base, before touching the printhead.
6. Carefully unplug the cable from the printhead as shown. The printhead is sensitive to static electricity, which can damage the printhead or reduce its life. Ground yourself by touching some metal, such as the printer's metal base, before touching the printhead. 7. Carefully plug the cable into the new printhead. 8. Align the new printhead with the tabs. 9. Snap the printhead into place.
Note: Make sure the printhead cable does not touch the ribbon roll. 10. Clean the new printhead with a cotton swab dipped in isopropyl alcohol to remove any salt or oil left from handling. 11. Let the printhead dry and reload your supplies. 12. Close the printhead assembly and the cover. Turn on the printer. 13. Press Feed/Cut to position the supply under the printhead.
9-8 Operator’s Handbook
10 DIAGNOSTICS AND TROUBLESHOOTING This chapter explains how to perform simple diagnostic functions such as checking the software version, the supply quality, printing test labels, and using password protection. It also contains basic troubleshooting information. Main Menu C an c el A ll Print Mode B at c h E nt r y R ep eat B at c h V e r si on S u pp l y Q ua lit y S et up B at c h O pti on s S c r i pt s D ia g.
Model M9855 931110841 The RFID versions are for the antenna/board (hardware) and firmware. Your version information for Hardware and Firmware may appear different from the one shown. 4. Press Escape/Clear until you see the Main Menu. Printing a Test Label 1. From the Diagnostics Menu, press » or ¼ until you see DIAGNOSTICS » User Diag ¼ 2. Press Enter/Pause and ¼ until you see USER DIAG » Test Label 3. Press Enter/Pause. The following test labels print.
Checking Supply Quality The printer continuously stores data from the most recent 16 supplies printed to check the reflectivity of the sensor marks on the supply. Before you check your supply quality, print a batch of supplies or test labels. 1. From the Diagnostics menu, press » or ¼ until you see DIAGNOSTICS » User Diag ¼ 2. Press Enter/Pause. You will be at the User Diagnostics menu. Press » or ¼ until you see USER DIAG Supply Quality 3. ¼ Press Enter/Pause.
Using Password Protection The password protection feature prevents formats, graphics or fonts from accidentally being deleted from the printer's memory. It also limits access to the Setup and Scripts menus. Enabling the Password (System Administrators only) A System Administrator can enable the password that must be entered before formats, graphics or fonts can be deleted. 1. From the Main Menu, press » or ¼ until you see MAIN MENU » Diagnostics 2. Press Enter/Pause.
7. If you do not want the user to enter a password before they can delete formats, graphics, fonts, or access to the Setup and Scripts menus, press Enter/Pause. You return to the User Diagnostics Menu. OR Press ¼ to display "Yes" and press Enter/Pause. The password protection is enabled for formats, graphics, fonts, and access to the Setup and Scripts menus. You return to the User Diagnostics Menu. 8. Press Escape/Clear twice to exit to the Main Menu.
Troubleshooting This section helps you correct some problems that may occur. Problem Action Error message appears during startup. Turn off the printer. Wait fifteen seconds and then turn on the printer. Call Service if the error message reappears. Does not print. Check supply. Check ribbon. Send a corrected format and batch packet. Does not feed. Set wide/narrow knobs correctly. Partially printed data. Clean the printhead. Send a corrected format packet. Printing shadows or smears.
Problem Action Backing paper is wrapped around platen or peel roller. Carefully remove the backing paper. Make sure the backing paper tears at the saw-toothed tear edge when using backfeed and peel mode. Blank labels print or 750 series errors. Clean supply sensors. When downloading a script, the printer errors. Check the available flash memory. Format flash memory or clear NVRAM. After downloading a script, the script does not appear to be loaded.
Error Messages You may receive the following types of error messages: ♦ Data Errors ♦ Communication Errors Some errors numbered 400-438 and 500-574 are internal software errors. Errors numbered 900-999 are hard printer failures. If you cannot clear an error, turn off the printer, wait several seconds and then turn on the printer. For a complete list of errors, refer to the Packet Reference Manual available on our Web site. Call Service if you need additional assistance.
229 Byte code is invalid. Byte code must be an 8-bit (1 byte) character for Option 64. Refer to the HF (High Frequency) Application Notes for more information. 230 Lock code is invalid. Lock code must be 0 (Unlock) or 1 (Lock) for Option 64. Refer to the HF (High Frequency) Application Notes for more information. 400 Invalid character following {. 403 Field separator was not found. 409 Printer memory is full. Delete unnecessary formats or graphics from memory. 410 Parity mismatch.
741 RFID tag missing. The RFID microchip (tag) not found in RF Field (area inside the printer where RFID tag is programmed). Check supply loading. If you made supply or print position settings, make sure the RFID tag was not moved out of the programmable range. 742 Tag erase failed. The RFID microchip (tag) was found in the RF Field, but could not be erased. Refer to the RFIDMP (Multi-Protocol) Application Notes or the HF (High Frequency) Application Notes for more information. 743 Program tag failed.
756 Load supplies. 757 Load supplies (supply length mismatch), because the calibrated supply length differs by plus or minus .25 inches from the format. Press Feed/Cut. 758 Either the supply is not seen or the on-demand sensor is broken. Check for a label jam, clear the supply path, or reload supplies. This error may occur if you remove a label too quickly in the on-demand mode. 763 Waiting to dispense label. Press Feed/Cut.
10-12 Operator’s Handbook
A S P E C I F I C AT I O N S Printer Height: 13.0 inches (330 mm) Width: 12.5 inches (318 mm) Depth: 17.3 inches (439 mm) Weight 29 lb. (13.2 kg) Shipping Weight: 34 lb. (15.5 kg) Power Source: 90-264 VAC with autoselect 50/60Hz Operating Limits: For Thermal Transfer (ribbon) 40° to 95°F (4° to 35°C) For Thermal Direct 40° to 104°F (4º to 40°C) Storage: 15°F to 120°F (-9°C to 49°C) Humidity: 5% to 90% non-condensing Printhead: Thermal at 4 inches (102 mm) wide 203 dpi (8.
RF Specifications The UHF radio operates in the 902 – 928 MHz frequency range in accordance with FCC Rules and Regulations. Additional frequencies may be available for international locations by request. Contact your Paxar RFID Representative for more information. The HF radio operates at 13.56 MHz in accordance with FCC Rules and Regulations. RFID Supply Specifications RFID supplies are available in a variety of sizes. Printing over the RFID inlay causes printing irregularity.
Tag Cut Dimensions Use these specifications for the 926™ Knife with the RFMP printer. Use only Paxar approved RFID tag supplies. Widths: 1.5 inches to 4.0 inches (38 mm to 102 mm) Lengths: 1.5 inches to 16.0 inches (38 mm to 406 mm) Thickness: 7 mils to 14 mils Batch Separator: 3.66 inches (93 mm) Note: The limited warranty on knives used in or with RFID printers is one (1) year from the date of shipment, or 500,000 cuts, whichever occurs first.
Cable Pinouts The following tables show the connector pins for a 9-pin to 25-pin (126825) cable or a 25-pin to 25-pin cable (126826).
ACCESSORIES AND OPTIONS B Accessories ♦ 926™ Knife ♦ 935™ Rewind ♦ 938™ Verifier (Can not be used with 926 Knife) ♦ 939™ Keyboard or 939i™ Keyboard ♦ 945™ Unwinder ♦ Replacement Printhead Kits: 12678301 203 dpi 12678401 300 dpi ♦ Ribbon Take-Up Core (11796120, 30, or 40; available in 2", 3", or 4" widths) ♦ Monarch® MPCL™ Toolbox (utilities to configure the printer, download fonts, and design formats) available on our Web site (www.paxar.
Packaging Materials If you need to ship the printer to a different location and do not have the original packaging, use the following part numbers to order the appropriate packaging materials. Plastic Cover Printers Description and Qty. Metal Cover Printers Description and Qty.
Ethernet Information Paxar® offers internal and external Ethernet connectivity solutions. These solutions make it easy to set up, manage, and monitor a printer linked to an Ethernet connection. The print server provides multiprotocol capabilities for users with Windows® 95/98/2000 or Windows NT®, TCP/IP, and NetWare®. Software is available on our Web site (www.paxar.com) to configure the print server. It can also be configured using HP Jet Admin™ or HP Web JetAdmin™ software.
B-4 Operator’s Handbook
GLOSSARY The following terms will help you use this manual. antenna A device used to transmit and receive radio frequency communications. The printer’s antenna is located between the platen roller and supply guide inside a bracket. attenuation Reduces the strength of the RF Field emitted by the RFID printer's antenna. continuous mode Mode in which the printer prints all the labels in the batch without stopping. download (send) Transmission of data from the host to your printer.
print job (batch) Actual data printed on a label or tag. The host may download the print job together with the format, or as a separate packet. The print job is also called a "batch." protocol A standard method of communicating between devices (computers, printers, RFID readers, RFID tags, etc.). Class 1 is an example of the many protocols that exist. online Direct communication between a computer and the printer.
transponder The combination of the embedded programmable microchip with an antenna on some type of media (film, paper, etc.). Different types of transponders are available, for example, Class 1 Gen1 or Class 1 Gen2. These can also be referred to as RFID tags. UHF Ultra High Frequency is a range of frequencies between 300 MHz and 3 GHz. The frequencies vary according to the country of use. In the United States, the frequency range is 902 – 928 MHz.
4 Operator’s Handbook
