M09416 ® TTXLI ® THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER SERVICE MANUAL Drucksysteme Janz & Raschke GmbH Osterbrooksweg 71, D-22869 Schenefeld Tel.: +49(0)40 - 840 509 0 Fax: +49(0)40 - 840 509 29 Email: kontakt@jrdrucksysteme.de www.jrdrucksysteme.de 9416TTXLI Service Manual Rev. A ©2008 Avery Dennison Corp. All rights reserved.
M09416 ® TTXLI ® Thermal Transfer Printer 1. FUNDAMENTAL OF THE SYSTEM ........................................................................ 1 1.1. Overview ....................................................................................................... 1 1.1.1. Front View.......................................................................................................... 1 1.1.2. Rear View .......................................................................................................
M09416 ® TTXLI ® Thermal Transfer Printer 8.2 Cover drawing ............................................................................................. 49 8.3 Main Board................................................................................................... 50 8.4 Main Board drawing .................................................................................... 51 8.5 Top Inner Cover ........................................................................................... 52 8.
M09416 ® TTXLI ® Thermal Transfer Printer 1. FUNDAMENTAL OF THE SYSTEM 1.1. Overview 1.1.1. Front View Label Roll Capacity View Window Ribbon Access Window LED Indicator Feed Button Top Cover Open Lever Fig. 1.1.
M09416 ® TTXLI ® Thermal Transfer Printer 1.1.2. Rear View 1. USB Interface 2. Centronics Interface 3. RS-232 Interface 4. Power Jack 5. Power Switch 6. Rear Paper Guide 6 1 2 3 4 5 Fig. 1.1.
M09416 ® TTXLI ® Thermal Transfer Printer 1.2. LED LED Color Description Green/ Solid This illuminates that the power is on and the device is ready to use. Green/ Flash This illuminates that the system is downloading data from PC to memory and the printer is paused. Amber This illuminates that the system is clearing data from printer. Red / Solid This illuminates printer head open, cutter error.
M09416 ® TTXLI ® Thermal Transfer Printer 1.Turn off the power switch. Gap/Black Mark Sensor Calibration, 2. Hold on the button then turn on the power switch. 3. Release the button when LED becomes amber and Label Length blinking. (Any amber will do during the 5 blinks). Measurement, SelfThe LED color will be changed as following order.
M09416 ® TTXLI ® Thermal Transfer Printer Force Gap Sensor Calibration 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns red/amber after 5 green/amber blinks. (Any red/amber will do during the 5 blinks).
M09416 ® TTXLI ® Thermal Transfer Printer 2. REPLACE IMPORTANT PARTS Please turn off the power switch and unplug the power adapter before replacing parts. 2.1. Replacing Top Cover 1. Open the printer top cover by pushing the top cover open levers to the paper outlet direction. The top cover support will hold the printer top cover. Top cover support Top cover open lever 2. Open the top cover to the ultimate open angle.
M09416 ® TTXLI ® Thermal Transfer Printer 3. Remove the 6 screws in the top inner cover. Screws Screws 4. Disconnect the harness from the Feed button PCB. Replace the top cover. 5.
M09416 ® TTXLI ® Thermal Transfer Printer 2.2. Replacing Top Inner Cover 1. 2. Refer 3.1 to remove the top cover. Remove the 6 screws of lower inner cover. Turn the printer upside down, and remove the 2 screws of hinge holder, 1 screw of memory card cover. Screws Screws Screw of memory card cover 2 screws of hinge holder 3. Disconnect all the harnesses from Main Board. Lift up the lower inner cover.
M09416 ® TTXLI ® Thermal Transfer Printer Turn the lower inner cover upside down, and remove the 6 screws of lower inner cover and hinge holders. 4. 5. Replace the top inner cover.
M09416 ® TTXLI ® Thermal Transfer Printer 2.3. Replacing Lower Cover 1. 2. Refer to 3.1 to open the top cover. Remove the 6 screws of lower inner cover. Turn the printer upside down, and remove the 2 screws of hinge holder, 1 screw of memory card cover. Screws Screws Screw of memory card cover 2 screws of hinge holder 3. 4. Disconnect all the harnesses from Main Board. Lift up the lower inner cover. Replace lower cover.
M09416 ® TTXLI ® Thermal Transfer Printer 5.
M09416 ® TTXLI ® Thermal Transfer Printer 2.4. Replacing Main Board 1. Please refer to 3.3 for disassembling the LOWER COVER and LOWER inner cover. 2. Disconnect all harnesses. 3. Remove 4 screws on the main board. Screw Screw Main Board Lower Cover Screw Screw 4. Replace the main board/lower inner cover. 5.
M09416 ® TTXLI ® Thermal Transfer Printer 2.5. Replacing Platen Assembly 1. Squeeze two sides of platen assembly and take it out. Squeeze Here Squeeze Here Platen 2. Replace a platen. 3.
M09416 ® TTXLI ® Thermal Transfer Printer 2.6. Replacing the Stepping Motor Bracket / Metal Assembly and Stepping Motor 1. 2. 3. 4. 5. Please refer to 3.1 for disassembling the lower cover and lower inner cover. Disconnect all hardness. Turn the lower inner cover upside down. Remove 2 screws that fixed the stepping motor on the bracket Remove the stepping motor. Motor Screws Lower inner cover 6. Use a screwdriver to screw off 8 screws of the stepping motor bracket / metal assembly.
M09416 ® TTXLI ® Thermal Transfer Printer Screws Screws 7. Remove the stepping motor bracket / metal assembly. 8.
M09416 ® TTXLI ® Thermal Transfer Printer 2.7. Replacing Label Guide & Gap Sensor Assembly 1. Please refer to 3.1 for disassembling the lower cover and lower inner cover. 2. Disconnect all the hardness. 3. Turn the lower inner cover upside down. 4. Screws off 4 screws and remove the plastic laminate. Plastic Laminate Screws Screws Lower inner cover 5. Screws off 2 screws to remove the white label guide rack fixing plate 6. Remove 2 screws from a gap sensor PCB then remove the gap sensor PCB.
M09416 ® TTXLI ® Thermal Transfer Printer 8. Move right side and left side label guides to the end of each side. Rotates 90 degrees and pull them out. Lower inner cover Label Guide 9. Reassemble parts in reverse order following the procedures above.
M09416 ® TTXLI ® Thermal Transfer Printer 2.8. Replacing Black Mark Sensor Assembly 1. Please refer to 3.1 for disassembling the lower cover and lower inner cover. 2. Disconnect all hardness. 3. Upside down the lower inner cover. Remove 4 screws and remove the plastic laminate. 4. Remove 1 screw from the black mark sensor. Screw Black Mark Sensor Black Mark Sensor Fixing Plate Lower inner cover 5. Upside down the lower inner cover. 6. Replace the black mark sensor assembly.
M09416 ® TTXLI ® Thermal Transfer Printer 7. Reassemble parts in reverse order 2.9. Replacing Print Head Assembly 1. Press right concave of the print head bracket and use a flat screwdriver to stick left side of the printer head bracket then pick up the print head assembly. 2. Disconnect print head harnesses. 3.
M09416 ® TTXLI ® Thermal Transfer Printer 2.10. Replacing Head Open Micro Switch 1. Please refer to 3.1 for disassembling the top cover and top inner cover. 2. Disconnect ribbon mechanism by removing 4 screws at top inner cover. Screws Screws Top inner cover Mechanism 3. Remove 2 screws and remove the head open micro switch.
M09416 ® TTXLI ® Thermal Transfer Printer Screws Head Open Micro Switch 4.
M09416 ® TTXLI ® Thermal Transfer Printer 2.11. Replacing Ribbon Motor and Ribbon Sensor 1. Please refer to 3.1 for disassembling the top cover and top inner cover. 2. Disconnect ribbon mechanism by removing 4 screws from the top inner cover. 3. Remove 2 screws on the ribbon motor PCB. 4. Replace the ribbon motor sensor. Screws Ribbon Mechanism Screws Screws Ribbon Motor Sensor 5. Screw off 2 screws from the top inner cover.
M09416 ® TTXLI ® Thermal Transfer Printer 6. Replace the ribbon sensor. 7.
M09416 ® TTXLI ® Thermal Transfer Printer 2.12. Replacing Feed Button and Feed Button PCB 1. 2. Please refer to 3.1 for disassembling the top cover and top inner cover. Turn the top cover upside down. 3. 4. Screw off 2 screws on feed button PCB and remove feed button PCB. Use a flat head driver to poke up the feed button. Top Cover Screws Feed Button PCB 5.
M09416 ® TTXLI ® Thermal Transfer Printer 2.13. Install SD Memory Card 1. Turn the printer upside down. 2. Remove the screw that fixes the memory card cover. Screw Memory Card Cover 3. Plug in a SD card on main board. SD Card 4. 5. Revert the memory card cover. Reassemble parts in reverse order following the procedures above * Recommended SD card specification. SD V 1.0, V 1.1 128MB SD V 2.0 (SDHC) 4GB class 6 256MB 512MB 1GB -Supported DOS FAT file system.
M09416 ® TTXLI ® Thermal Transfer Printer 2.14. Install Peel Off Module (Option) 1. 2. 3. 4. 5. Open the top cover. Remove two screws for hinge support and one screw for memory card cover in lower cover. Remove 6 screws on the lower inner cover. Hold the lower cover and lift up the top cover open levers to separate the lower inner cover and the lower cover. (Please refer to section 3.1 ) Connect the harness of peel-off module through the slot of lower inner cover. Slot 6.
M09416 ® TTXLI ® Thermal Transfer Printer 7. 8. Connect the harness of peel-off module at JP19 on the main board. Put down the lower inner cover onto lower cover. 9. Push peel off module to lock to the lower inner cover. 10.
M09416 ® TTXLI ® Thermal Transfer Printer 2.15. Loading the Label in Peel-off Mode Note: Both thermal paper and plain paper apply for peel-off function but neither PVC nor Vinyl work at peel-off function. 1. Insert a 1” label spindle into a paper roll. 2. Open the printer top cover by pushing forward the top cover open levers. The top cover support will hold the printer top cover. Peel-off panel Top Cover Open Lever Backing paper Opening 3. Install the paper roll on the paper roll mount. 4.
M09416 ® TTXLI ® Thermal Transfer Printer 5. Feed the paper, printing side facing up, through the paper guide and pass over the platen. 6. Lead the paper through the backing paper opening, beneath the roller, and tear off one piece of the label. 7. Adjust the paper guide by removing left or right to fit the paper width. Top Cover Top Cover Support Roller Peel-off panel Lead the paper through the backing paper opening, beneath the roller 8. Push the peel-off panel back to the printer. 9.
M09416 ® TTXLI ® Thermal Transfer Printer 2.16. Install Cutter Module (Option) 1. Upside down the printer to remove two screws of hinge holder in the lower cover. Screw of hinge holder Screw of hinge holder 2. Remove the screw that fixes the memory card cover. Memory card cover 3. Plug in the Cutter Driver IC at U30 socket on the main board.
M09416 ® TTXLI ® Thermal Transfer Printer Cutter Driver IC 4. Open the printer top cover by pushing the top cover open levers to the paper outlet direction. The top cover support will hold the printer top cover. Top cover support 5. Open the top cover to the ultimate open angle. Push the top cover support to the communication port direction to disconnect the lower inner cover and top cover support.
M09416 ® TTXLI ® Thermal Transfer Printer 6. Pull up the front panel from the lower cover. 7. Remove the 6 screws in lower inner cover. Screws 8. 9. Screws Lift up the lower inner cover from the Lower Cover. Install the 4-pin connector of the cutter onto JP38 on the main board. Pull the wire of the 4-pin connector through the slot of lower inner cover front side.
M09416 ® TTXLI ® Thermal Transfer Printer back the lower inner cover. Wire of the 4-pin connector Location JP38 Slot Cutter wire 10. Gently push cutter module into the two slots of lower inner cover front side, then push cutter to lock into the lower inner cover.
M09416 ® TTXLI ® Thermal Transfer Printer 11. Assemble the memory card cover. 12. Reassemble parts in reverse order following the procedures above 2.17. Loading Label in Cutter Mode 1. 2. 3. 4. Insert a 1” label spindle into a paper roll. Open the printer top. Install a paper roll on the paper roll mount. Feed the paper, printing side face up, through the paper guide and pass over the platen. 5. Lead the paper through the cutter paper opening. 6.
M09416 ® TTXLI ® Thermal Transfer Printer 7. Close the top cover by lifting up the top cover support and close the top cover slowly. Complete label installation in cutter mode 3. Power on Utilities There are six power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button and by turning on the printer power simultaneously. The utilities are listed as below: 1. Ribbon sensor calibration Gap/black mark sensor calibration 2.
M09416 ® TTXLI ® Thermal Transfer Printer 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3 Release the button when LED becomes red and blinking. (Any red will do during the 5 blinks). It will calibrate the ribbon sensor and gap/black mark sensor sensitivity.
M09416 ® TTXLI ® Thermal Transfer Printer 3.2 Gap/Black Mark Calibration Self-test While calibrate the gap/black mark sensor, printer will measure the label length, print the internal configuration (self-test). To calibrate gap or black mark sensor, depends on the sensor setting in the last print job. Please follow the steps below to calibrate the sensor. 1.Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED becomes amber and blinking.
M09416 ® TTXLI ® Thermal Transfer Printer 3.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. The only one exception is ribbon sensitivity, which will note be restored to default. Printer initialization is activated by the following procedures. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns green after 5 amber blinks. (Any green will do during the 5 blinks).
M09416 ® TTXLI ® Thermal Transfer Printer Note Always do gap/black mark sensor calibration after printer initialization. 3.4 Black Mark Sensor Calibration Set black mark sensor as media sensor and calibrate the black mark sensor. Please follow the steps as below. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns green/amber after 5 green blinks. (Any green/amber will do during the 5 blinks).
M09416 ® TTXLI ® Thermal Transfer Printer 4. GAP AND BLACK MARK SENSOR SELECTION Gap Sensor selection Default setting. No extra action necessary. If you want to change sensor type from black mark sensor to gap sensor, please do printer initialization (refer to Initialization section). Black Mark Sensor Start Nice Label SE software. Set label side in the software and select black mark sensor as sensor type. Install label media with black mark or hole for registration.
6. TROUBLESHOOTING This section lists the common problems that you may encounter when operating the printer. 1. LED does not light on Turn the power switch on. Measure if there is 24V DC from the power supply output plug. Change the power adaptor if 24V DC is not been measured. Check if U32 (5VDC) and U22 (3.3VDC) of the main board are broken. Change main board if one of them is broken; Or measure if JP 22 (5VDC) and the terminal of R316 close to C139 side (3.3VDC) are correct voltage.
M09416 ® XL® Thermal Transfer Printer Paper Jam Select the correct sensor type. Calibrate the sensor by clicking the “Calibrate Sensor” button and select the sensor type for sensor calibration. Ribbon runs out (out of ribbon): Load a roll of ribbon and follow the instructions as following and then press the feed button to resume printing. 1. Push down on the ribbon access window to unlock and open the cover 2. Place a paper core on a ribbon rewind spindle. 3.
M09416 ® XL® Thermal Transfer Printer J. Check the DC motor driver IC (U29) on the main board. If it can function all right, please replace the main board. Paper sensor error Please check the following items: A. Is label installed correctly? Please refer to previous 3. The LED is on with red blinking – Label runs out to load a roll of label and then press the FEED button to resume printing. B. Is there any label stuck on the label sensor? Is there any pre-printed logo on the label? Please refer to 4.
M09416 ® XL® Thermal Transfer Printer Is the thermal head connector connected? Is the thermal head broken? Check it by printer self-test printout. Is main PCB U14, U15, Q1 or Q2 broken? 7. Printer does not print. Printed by enclosed Nicelabel This may be driver conflict problem. Please remove all the drivers in the printer folder and then re-install the driver for your printer. Printed by printer command (other error). This problem is caused by incorrect syntax commands.
M09416 ® XL® Thermal Transfer Printer 10. LED keeps at solid amber. Is switching power broken? Is main board broken? Please replace a new main board. Try to update the firmware on line. Press the FEED and power on the printer at same time. Press the FEED again while the first green LED is on. Finally, transmit the firmware program to the printer from PC. 11. Cutter functions abnormally. Cutter is not activated (other error) At first, check if cutter is broken or the main PCB is damaged.
M09416 ® XL® Thermal Transfer Printer 7. MAINTENANCE This session presents the clean tools and methods to maintain your printer. 1. 2. Please use one of following material to clean the printer. Cotton swab (Head cleaner pen) Lint-free cloth Vacuum / Blower brush 100% ethanol The cleaning process is described as following Printer Part Method Interval 1. Always turn off the printer Clean the print head when before cleaning the print head. changing a new label roll 2.
M09416 ® XL® Thermal Transfer Printer Exterior Wipe it with water-dampened cloth As needed Interior Brush or vacuum As needed Note: Do not touch printer head by hand. If you touch it careless, please use ethanol to clean it. Please use 100% Ethanol. DO NOT use medical alcohol, which may damage the printer head. Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life.
M09416 ® XL® Thermal Transfer Printer 8. PARTS LIST 8.1 Cover Item Part No.
M09416 ® XL® Thermal Transfer Printer 8.
M09416 ® XL® Thermal Transfer Printer 8.3 Main Board Item 1 Part No.
M09416 ® XL® Thermal Transfer Printer 8.
M09416 ® XL® Thermal Transfer Printer 8.5 Top Inner Cover Item Part No. 1 98-0250119-00LF Description TOP INNER COVER ASS’Y Includes 30-0250004-A2LF*1 Top inner cover 30-0250023-94LF *1 Top cover support, 37-1503012-34LF *1 Screw for top cover support (M3x12), 37-4000030-04LF *1 Nut for top cover support (M3), 32-0250013-00LF *1 TPH ground plate, 37-1403006-34LF *1 Screw for TPH ground plate (TP3x6) 36-0250012-00LF *1 Media loading instruction label 36-0500011-00LF *2 High temp.
M09416 ® XL® Thermal Transfer Printer 8.
M09416 ® XL® Thermal Transfer Printer 8.7 Lower Inner Cover Item Part No.
M09416 ® XL® Thermal Transfer Printer 8.
M09416 ® XL® Thermal Transfer Printer 8.9 Ribbon Mechanism Assembly Item Part No.
M09416 ® XL® Thermal Transfer Printer 8.10 Lower Inner Cover - Bottom Item 1 2 Part No.
M09416 ® XL® Thermal Transfer Printer 8.
M09416 ® XL® Thermal Transfer Printer 8.12 Stepping Motor Assembly Item Part No.
M09416 ® XL® Thermal Transfer Printer 8.
M09416 ® XL® Thermal Transfer Printer 8.14 Option and accessories Item 1 Part No. Description 62-0010017-03LF Power supply/CEC 8.
M09416 ® XL® Thermal Transfer Printer UPDATE HISTORY Date 6/06/08 Content First Draft Version Editor T.Holland 21/06/08 First Production Version T.
9416TTXLI Service Manual Rev. A ©2008 Avery Dennison Corp. All rights reserved.
