Instruction manual

Care & Maintenance 3-1
CARE & MAINTENANCE
3
This chapter tells you how to
♦ clear supply jams
♦ clean the printhead
♦ clean the platen roller and printer.
Clearing Supply Jams
When you are printing and a jam occurs, the indicator light turns RED. To clear the
jam:
1. Turn off the printer. Press the switch on the back of the printer to the OFF
position (O).
2. Press the cover release levers towards the front of the printer to release the cover.
3. Lift open the cover.
4. If necessary, remove any previously loaded supply. Lift up the supply holder and
remove one of the supply holder guides.
5. Slide the supply off the holder.
6. Remove the jammed supply.
Caution: Do not use sharp or pointed objects to remove supply. This may damage
the printhead.
7. Reload the supply. See Chapter 2, "Loading Supplies and Printing
" for more
information.
8. Close the cover until it locks in place.
9. Press the FEED button to clear the error. The indicator light should be GREEN.