Equipment Manual 0 28028 Monarch® 9416® XL® Printer 78901 23456 kle 23456 78901 23456 78901 23456 kle c ng Ta Fishi 0.00 $4 TC9416EM Rev. AF 10/09 ckle ng Ta Fishi 0.00 $4 78901 ckle ng Ta Fishi 0.00 $4 c ng Ta Fishi 0.00 $4 ©2004 Avery Dennison Corp. All rights reserved.
Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Avery Dennison Corp. reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Avery Dennison Corp. has made every effort to provide complete and accurate information in this manual, Avery Dennison Corp. shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual.
TA B L E O F C O N T E N T S GETTING STARTED ................................................................................................................ 1-1 Using This Manual .............................................................................................................. 1-1 Audience ........................................................................................................................... 1-1 Additional Documentation .......................................................
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1 G E T T I N G S TA R T E D The Monarch 9416 XL® is a desktop thermal direct printer. It can print labels, tags or receipts (with or without bar codes) in peel mode (one label at a time) or non-peel mode (labels in strips). Using This Manual Following is a summary of the contents of this manual: Chapter Contents 1 Getting Started Unpacking the printer, connecting the cables, and reading the indicator light. 2 Loading Supplies & Printing Loading labels, tags, and receipt paper and printing.
Unpacking the Printer Keep all packaging material in case you need to move or return the printer. After you unpack the printer, you should have a ♦ 9416 printer ♦ Power Supply ♦ Quick Reference ♦ CD-ROM that contains software and manuals. If any items are missing, contact Monarch for replacement parts. Connecting the Power Supply Caution: Do not touch the electrical connectors while setting up the printer. Electrostatic discharge can damage or destroy the printhead or electronic components.
Connecting the Communication Cable Before the printer can accept print jobs from the host, you must ♦ connect the communication cable to the printer and the host. ♦ set the communication values on the printer to match those at the host (only required if you are using the serial port). For parallel communication: 1. Turn off the printer before connecting the cable. 2. Connect a parallel printer cable from the computer to the parallel port at the back of the printer. Parallel Port 3.
USB Port The printer has a USB (Universal Serial Bus) Version 2.0 communication port. Reading the Indicator Light The indicator light monitors the printer's status. Indicator Light Feed Button Indicator Light Description GREEN Printer is on and ready to use. FLASHING GREEN Printer is paused. Press the FEED button to resume printing. FLASHING RED Printer error condition. See Chapter 4, “Troubleshooting” for error conditions and solutions. ORANGE The system is detecting the supply.
LOADING SUPPLIES & PRINTING 2 This chapter describes how to ♦ load a roll of labels or tags for non-peel mode ♦ load a roll of labels for peel mode ♦ load fan-fold supplies ♦ print.
Loading Supply for Non-Peel Mode The printer can print on thermal-direct labels and tags. Make sure the black mark/die cut sensor is set correctly for your supply type. See “Adjusting the Black Mark/Die Cut Sensor,” for more information. Note: If you run out of supply while printing, do not turn off the printer when reloading the supply. You may lose your data. The printer resumes printing when reloaded. 1. Remove and discard the tape from a new roll of supply. 2.
5. Slide a roll of supply onto the supply holder. Note: If the core diameter on your roll of supply is 1 inch in diameter, remove the 1.5-inch supply core adapters from the supply guide holders. 6. Slide the supply holder guide back onto the end of the supply holder. If you are using the supply core adapters for 1.5-inch core supply, make sure to push the supply core adapters into the ends of the supply. 7. Insert the ends of the supply holder into the slots in the supply roll mount.
8. Turn the dial to adjust the supply guides to their widest position. Supply Guides 9. Feed the supply, printing side up, under the supply guides and over the platen roller. Supply Guides 10. Press the supply under the supply guides. 11. Turn the dial to move the supply guides so that they barely touch the edges of the backing paper. 12. Close the cover until it locks in place.
. Press the FEED button. The indicator light should be GREEN. 14. Calibrate the supply, if necessary. See “Calibrating the Supply,” for more information. Loading Labels for Peel Mode Peel mode separates the label from the backing paper while printing. Note: The minimum label length for peeling is 0.75- inches (19 mm). Hold the leading edge of peeled labels when printing on supply longer than six inches. 1.
4. Remove the supply holder guide from one end of the supply holder. (The supply holder is normally attached with a line to the inside of the printer, not freestanding as shown below. Do not cut the line.) Supply Holder Guides 1.5-inch Suppl y Core Adapter Supply Holder 5. Slide a roll of labels onto the supply holder. Note: If the core diameter on your roll of labels is 1-inch in diameter, remove the 1.5-inch supply core adapters from the supply holder guides. 6.
Important: Tuck the plastic line attaching the supply holder to the printer down out of the way of the supply holder and supply holder guides. Otherwise, the plastic line may wrap around the supply holder or get caught on the supply holder guides. 8. Turn the dial to adjust the supply guides to their widest position. 9. Remove the first two labels from the backing paper. 10. Feed the labels, printing side up, through the supply guides and over the platen roller. Supply Guides 11.
14. Push the peel door closed until it locks. 15. Close the cover until it locks in place. 16. Press the FEED button. A label separates from the backing paper. Remove the peeled label and another label prints. Note: Hold the leading edge of peeled labels when printing on supply longer than six inches. 17. Calibrate the supply, if necessary. See “Calibrating the Supply,” for more information. Loading Fan-Fold Supplies 1. Place a stack of fan-fold supplies behind the printer, label side up. Note: 2.
7. Turn the dial to adjust the internal supply guides to their widest position. 8. Feed the fan-fold labels through the supply guides, over the supply holder and over the platen roller. Supply Guides Dial 9. Press the fan-fold labels under the supply guides. 10. Turn the dial to move the supply guides so that they barely touch the edges of the supply. 11. Close the cover until it locks in place. 12. Press the FEED button. The indicator light should be GREEN. 13. Calibrate the supply, if necessary.
Adjusting the Black Mark/Die Cut Sensor The printer has a black mark/die cut sensor, which it uses to sense and properly calibrate supplies. Black mark supply has sense marks (black marks) on the back of them. Die cut supply does not have any black marks. For die cut supplies, make sure the sensor is in the detented position and the middle of the square lens lines up with the arrow inside the printer.
3 CARE & MAINTENANCE This chapter tells you how to ♦ clear supply jams ♦ clean the printhead ♦ clean the platen roller and printer. Clearing Supply Jams When you are printing and a jam occurs, the indicator light turns RED. To clear the jam: 1. Turn off the printer. Press the switch on the back of the printer to the OFF position (O). 2. Press the cover release levers towards the front of the printer to release the cover. 3. Lift open the cover. 4.
Cleaning the Printhead Clean the printhead whenever you notice a decline in print quality, or after using three rolls of supply. Note: You must turn the printer’s power off before cleaning the printhead. If you need to clean the printhead during a print job, you may lose your data when you turn off the printer. 1. Turn off the printer. Press the switch on the back of the printer to the OFF position (O). 2. Press the cover release levers towards the front of the printer to release the cover. 3.
Cleaning the Platen Roller and Printer To clean the platen roller: 1. Turn off the printer. 2. Press the cover release levers towards the front of the printer to release the cover. 3. Lift open the cover. 5. Moisten a cotton swab with isopropyl alcohol and run the cotton swab across the platen roller. 6. Turn the platen roller with your finger and make sure it is clean all the way around. Note: Do not remove the platen roller. Platen Roller 4.
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4 TROUBLESHOOTING This chapter includes information on ♦ possible printing problems and solutions ♦ printing test labels ♦ calibrating the supply. Printing Problems and Solutions This section lists some common problems and their solutions. Problem Action Indicator light is off when the printer is turned on. Check the power connections from the power supply to the printer and the AC outlet. See "Connecting the Power Supply" in Chapter 1, for more information.
Problem Action Printing is faded or poor quality. Verify that supply is loaded correctly. See Chapter 2, “Loading Supplies and Printing,” for more information. Clean the printhead. See "Cleaning the Printhead" in Chapter 3, for more information. Adjust the print speed/darkness (contrast). Refer to the Packet Reference Manual for more information. Supply exits partially out of the printer or skips. Supply might be caught in the printer. See "Clearing Supply Jams" in Chapter 3, for more information.
The second label shows the model number, software version, communication settings, speed, contrast, gap sensor setting, label length, and total number of inches printed. The third label shows network parameters when the printer is connected to the network. When the printer is not connected, zeros print instead of parameters. 4. To resume normal printing, turn off the printer, wait two seconds, then turn it back on again. Calibrating the Supply To calibrate the supply: 1. Turn off the printer. 2.
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S P E C I F I C AT I O N S & A C C E S S O R I E S A This chapter includes ♦ printer specifications ♦ supply specifications ♦ printer accessories. Printer Specifications Height: 6.6" (168 mm) Width: 8.3" (211 mm) Depth: 9.4" (239 mm) Weight: 4.1 lbs. (1.9 kg) without power supply Shipping Weight: 9.0 lb. (4 kg) Power: U.S.
Supply Specifications Supply Types: Labels, tags or receipt paper Supply Widths: 0.75" (19 mm) minimum 4.25" (108 mm) maximum Supply Lengths: 0.25" (6.3 mm) minimum 10.0" (254 mm) maximum (for peel): Note: 0.75" (19 mm) minimum 10.0" (254 mm) maximum Hold the leading edge of peeled labels when printing on supply longer than six inches. Printer Accessories Use these part numbers when ordering parts.
0 28028 Avery Dennison Printer Systems Division 170 Monarch Lane Miamisburg, OH 45342 1-800-543-6650 (In the U.S.A.) 1-800-387-4740 (In Canada) www.monarch.