Monarch® Pathfinder® Ultra® Printer TC6032EM Rev. AJ 1/08 ©2007 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp. All rights reserved.
Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Paxar reserves the right to make changes in the product and the programs and their availability at any time and without notice. Although Paxar has made every effort to provide complete and accurate information in this manual, Paxar shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual. ©2007 Paxar Americas, Inc.
TA B L E O F C O N T E N T S INTRODUCTION 1-1 Using This Manual .................................................................................. 1-1 Audience ................................................................................................ 1-1 Getting Started ....................................................................................... 1-2 Helpful Reminders................................................................................... 1-2 Attaching the Safety Strap .........
ENTERING & PRINTING DATA 4-1 Using the Keypad .................................................................................... 4-1 Data Entry Modes ................................................................................ 4-2 Entering Letters ................................................................................... 4-3 Using the Display .................................................................................... 4-3 Reading the Status Line .....................................
1 INTRODUCTION The Monarch® Pathfinder® Ultra® Silver 6032™ printer scans bar codes and prints. Using This Manual Following is a summary of the contents of this manual. Chapter Contents 1 Introduction Information you should know before using the printer. 2 Using Batteries Charging, changing, and using batteries safely. 3 Using Supplies Loading and removing supplies. 4 Entering and Printing Data Using the keypad and scanner, and printing.
Getting Started To start using the printer, you must: Review the printer safety information in the Regulatory Compliance document provided with your printer. 2. Charge the battery. See “Charging the Battery” in Chapter 2 for more information. Note: Charge the battery as soon as you receive the printer, even if you do not use it right away. 1. 3. 4. 5. 6. Insert the charged battery in the printer. See “Changing the Battery” in Chapter 2 for more information.
Attaching the Safety Strap 1. Turn the printer upside down, resting its top on the table. 2. Take the thin end of the safety strap and push it through the loop at the bottom of the printer handle (near the battery compartment). 3. Push the thick end of the safety strap through the thin end’s loop. 4. Pull the strap. It may be necessary to help the thin end’s loop fit over the plastic piece in the middle of the strap. 5. Pull the strap tight.
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2 U S I N G B AT T E R I E S The printer uses two batteries: a main battery and a backup battery. Battery Use Main Running the printer. It is also rechargeable using the Monarch 9462 single-station or the Monarch 9465 four-station charger. Backup Maintaining the printer’s system settings. Using the Main Battery The printer’s main power source is a 7.4V lithium-ion battery. Note: The printer only takes this battery. Do not substitute batteries.
Changing the Main Battery To change the main battery: 1. Turn the printer over and press the button on the battery compartment door (at the bottom of the printer’s handle) and slide it open. Battery Com partment Door Button 2. Turn the printer upright, holding your palm beneath the open battery compartment. Hit the printer on your hand and catch the battery as it slides out. Batter y 3. Insert a new battery into the compartment (connector end first). 4.
Replacing the Backup Battery The backup battery is a 3V lithium coin cell. You can buy additional backup batteries at most stores, part # CR2032. Switch backup batteries when you receive a CMOS error. Cautions: ♦ Risk of explosion if the battery is replaced by an incorrect type! ♦ Dispose or recycle to your local regulations. 1. Remove the main battery. 2. Remove the backup battery by turning it slightly counterclockwise, and pulling it out. Backup Batter y 3.
Main Battery Safety Information ♦ You must charge the battery before using it. For optimal battery life, charge the battery within three months of receipt. ♦ Take the battery out of the printer when storing the printer for a month or longer. ♦ The optimal battery storage temperature is 50°F – 73°F (10°C – 23°C), with a maximum of 104°F (40°C). The battery may lose its charge capacity permanently if stored at temperatures less than 32°F (0°C) or greater than 104°F (40°C).
♦ The battery should be charged immediately for either long-term storage or after the battery has been exhausted from a printing session. Frequent charging will actually prolong battery life and has no negative effects such as memory issues. ♦ The printer uses battery power even when the printer is not printing. Remove the printer’s battery and place on a charger when the printer is not in use.
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3 USING SUPPLIES The printer can use three types of supplies: ♦ Labels ♦ Tags ♦ Receipt Paper There are two print modes. The way you load the supplies depends on the print mode you use. ♦ Peel mode removes the backing paper from the supplies as it prints the labels. This mode allows you to apply the label immediately. It is for labels only. ♦ Non-Peel mode does not remove the backing paper. It is for labels printed in a continuous strip, tags, and receipt paper. Loading Supplies To load supplies: 1.
4. Pull back the supply lock tab 5. Open the spring-loaded supply holder tabs apart with one hand so it adjusts to the size of your supply roll. You can set it at 1.2”, 1.5”, and 2.0”. Supply Holder 6. Press the supply lock tab down to lock the supply holder in place.
7. Place the supply roll in the supply holder so the supply feeds labels from the bottom. 8. Load the supplies for the printing mode you want. See “Loading for Peel Mode” or “Loading for Non-Peel Mode” for more information. Loading for Peel Mode To load supplies for peel mode: 1. Peel and discard the first four inches of labels from the backing paper. 2. Hold the printer upright and gently press down on the label deflector. It may be stiff. Label Deflector 3.
Ap plicator Roller Peel Bar Label Deflector 4. Push the label deflector up until it snaps into place. 5. Partially close the cover to the first position. Partially closed 6. Pull the backing paper over the guide roller, down to the pinch and feed rollers.
7. Hold the backing paper edge between the feed and pinch rollers, and press the trigger. Guide Roller (behind suppl y) Feed Roller (behind Pinch Roller) Pinch Roller 8. Close the cover and press ESC to exit.
Loading for Non-Peel Mode To load supplies for non-peel mode: 1. Feed the supply under the applicator roller and over the label deflector. Ap plicator Roller Label Deflector 2. Close the cover. 3. Press ESC to exit. Removing the Supply Roll in Peel Mode To remove supplies in peel mode: 1. Tear the backing paper just above the pinch roller. 2. Open the supply cover completely. 3. Spread the supply holder tabs apart with one hand and remove the supply roll. 4.
E N T E R I N G & P R I N T I N G D ATA 4 This chapter explains the printer’s features and how to use them. Using the Keypad The printer’s keypad appears below. Key(s) Description Enter Accepts data or a menu selection. Ctrl For future use. Alt Displays a special character when you press the key and then enter a 3-digit number. The only character you cannot display is the cent sign (¢). Your System Administrator will tell you what number(s) to use. Tab For future use.
Key(s) Description Fct Performs a specially-defined function when pressed with a single-digit number. Bksp Moves the cursor one space to the left. Pressing Shift and Bksp together deletes all data on the current line. Shift ♦ Displays a letter shown on the face of a numeric key. See “Entering letters” for more information. ♦ Deletes all data on the current line when pressed with Bksp. Esc Moves to the previous menu or exits the current module/program.
Entering Letters To enter uppercase letters, press one of the numeric keys in Shift mode (S appears on the status line). For example, the letters “ABC” appear on the face of the 7 key. 1. Press Shift to enter Shift mode. 2. To enter the letter A, press 7 once; to enter B, press 7 twice; to enter C, press 7 three times. Press the keys quickly. If you pause too long between key presses, the printer assumes you have entered the letter you need and the cursor moves one space to the right.
Scanning Bar Codes Your printer may have a built-in scanner. To scan a bar code: 1. Attach the safety strap to your wrist. 2. Point the scanner at a slight angle approximately 4 – 8 inches from the bar code symbol. 3. Press the trigger or other key specified by your System Administrator. Caution: Do not stare into the beam. The scanner LED is at the top left of the keypad, opposite the On/Off key. Scanner LED Description Green Successful scan. Amber Unsuccessful scan.
Scanner Certification Note This product is certified to be a Class II laser product with the United States DHHS Center for Devices and Radiological Health and complies with 21CFR1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated July 26, 2001. The scanner emits less than 2.0 milliwatt beam of laser light from the scanning window. Laser light in excess of Class I limits must be inside a protective cover.
Printing When and how you print depends on your printer’s configuration. It may print ♦ after you press a certain key. ♦ automatically as soon as you press a key. ♦ automatically with no input from you. ♦ one or many labels at once. Power Management The printer goes into sleep mode after a predetermined amount of idle time to conserve power. The printer displays a coffee cup icon when it is in sleep mode. To “wake up” the printer, continue normal use.
5 CARE AND MAINTENANCE Caring for and properly maintaining your printer protects it and keeps it running smoothly. This chapter explains how to ♦ clean the printhead, rollers, sensor, and scanner window. ♦ clear supply jams. ♦ store the printer. Cleaning It is important to keep the printer clean. There are five main areas that you must clean: ♦ Printhead ♦ Platen Roller ♦ Pinch and Feed Rollers ♦ Sensor ♦ Scanner ♦ Window ♦ Scanner Flex Cable Do not use sharp objects to clean the printer.
Cleaning the Printhead Always clean the printhead ♦ after using 7-10 rolls of supplies ♦ in extreme temperatures, humid conditions, or a dirty environment ♦ when you see voids in the print ♦ after a supply jam. Cautions: The following actions may damage the printhead and void your warranty. ♦ Do not use silicone to clean or lubricate. ♦ Do not use sharp objects to remove adhesive or label particles from the printhead area. ♦ Do not touch the printhead with your fingers. To clean the printhead: 1.
Cleaning the Platen Roller Clean the platen roller when you see significant adhesive build-up or when a label is wrapped around the platen roller. 1. Turn off the printer and open the supply cover. 2. Remove the supplies. See “Removing Supplies” in Chapter 3 for more information. 3. Hold the printer upright and gently press down on the label deflector. It may be stiff. 4. Use a dry, soft-bristle brush, such as a toothbrush, to clean the platen roller. 5.
Cleaning the Pinch and Feed Rollers To clean the pinch and feed rollers: 1. Turn off the printer and open the supply cover. 2. Remove the supplies. See “Removing Supplies” in Chapter 3 for more information. 3. Turn the platen roller with your fingers and run a dry, lint-free cloth across the pinch and feed rollers as they turn. Make sure the rollers are clean all the way around. If that does not work, use a cloth dampened slightly with distilled water. 4. Reload the supplies after the printer dries.
Cleaning the Scanner Flex Cable Occasionally, adhesive buildup appears on the scanner flex cable, as shown. To clean the cable: 1. Turn off the printer and open the supply cover. 2. Clean the cable with 99% isopropyl alcohol and a cotton swab wherever adhesive buildup appears. 3. Close the supply cover. Ad hesi ve Buildup Scanner Flex Cable Clearing Supply Jams To clear a supply jam: 1. Turn off the printer and open the supply cover completely. 2.
Storing the Printer Do not store the printer in or near ♦ magnetic fields ♦ wet or damp areas ♦ dirty or dusty areas ♦ areas of intense vibration or shock.
6 TROUBLESHOOTING Following are some common printer problems and their solutions. Problem Solution Printer does not feed. Switch to a fully-charged battery. Close the supply cover completely. Load the supply correctly. Check the platen roller for jammed labels. Printer does not print. Switch to a fully-charged battery. Load the supply correctly. See “Loading Supply” in Chapter 3 for more information. Clean the printhead. Print has voids or is too light. Load the supply correctly.
Problem Solution The display does not turn on. Make sure the power is on. Switch to a fully-charged battery. An error code and corresponding message appears on the display. See your System Administrator. Error Codes Following are some common error codes you may receive. Code(s) Description 004 – 005 Supply size is incorrect. Reload the correct supplies. 267 – 271 410 – 413 Communication error. See your System Administrator. 703 – 704 Supply Error.
A S P E C I F I C AT I O N S & ACCESSORIES Specifications Dimensions: Width – 7.75" (197mm) Length – 3.25" (83mm) Height – 6.50" (165mm) Weight – 1.96 lbs. (.89 kg) Shipping Weight – 5.62 lbs. (2.55 kg) Printhead: 1.89" (48mm/384 dots) (203 dots per inch) Printing: Thermal direct (no ink /ribbon) Print Speed: 2” (51mm) per second Memory: 4MB RAM and 4MB Flash Battery Type: 7.4V Lithium Ion (110V – 240V AC adapter) Battery Recharge Time: 1 – 3 hours, depending on the charger used.
Accessories This section lists accessories available for your printer and their part numbers.
G GLOSSARY Bar code A sequence of vertical black and white bars. The spacing and thickness of these bars is a way of representing data. A scanner reads bar codes. Non-peel mode The print mode that does not remove the backing paper. It is for labels printed in a continuous strip, tags, and receipt paper. Normal mode The default data entry mode. In it, the user presses a key to access what appears on the face of the key. (except letters on the numeric keys).
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