Service manual

02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports
64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t
75
9014 Motor voltage
Status Faulty 45 V motor supply voltage. A possible cause is a short circuit, that is
the printhead is defective.
Measure
 Replace the printhead
9015 Network init.
Status Error during the network initialization.
Measure
 Contact your network administrator.
9016 DHCP Failed
Status DHCP failed. This may happen, if parameter INTERF. PARAM. >
ETHERNET PARAM. > IP Adressassign is set to DHCP, but no IP-address can be
drawn.
Measure
 Contact your network administrator.
9017 RTC read failed
Status Error, while trying to read the realtime clock (RTC). Happens, if an Easy-
Plug command to read out the RTC is sent, but no RTC is built in.
Measure
 Check, if the printer is supplied with a RTC. To do so, print a status
printout.
 See parameter INFO PRINTOUT > Printer status
You find the actual date on the printout, below the header „Systemversion“,
if a RTC is installed.
 Check, if the error occurs repeatedly or sometimes.
If it occurs repeatedly:
 AP 5.4: replace the CPU board.
64-xx / ALX 92x / DPM / PEM: Replace the RTC. If the error still occurs,
replace the CPU board.
 If the error occurs sometimes, please refer to the notes in section General
software errors
.
9018 #!CA wrong Pos.
Status The #!CA command is placed at an inadmissible position – the Easy-Plug
interpreter can not proceed the command at this position (e. .g during the
loading of files onto a memory card).
Measure
 Call the #!CA command at an admissible position.
9020 Param. ID wrong
Status A not existing parameter ID was used.
Measure
 Correct the parameter ID.