Service manual

02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports
64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t
73
9001 Software Error
Status General software error.
Measure
 Switch printer off and then back on again after thirty seconds.
 Please read the notes in section General software errors
.
9003 Print head type
Status A wrong printhead type is selected in the printer menu.
Measure
 Correct the setting of the printhead type.
 Set the printhead type using parameter SPECIAL FUNCTION > Printhead type.
9005 No Printhead
Status Printhead could not be detected. Possible causes:
- Printhead cable not connected
- Wrong printhead type
- Defective printhead cable
- Defective CPU board
- Printhead cable plugged into wrong connector on the CPU board
Measure
 Check printhead cable, printhead and CPU board and replace defective
parts.
9007 Bad MAC Address
Status This error message is displayed, if an invalid MAC address is programmed
to the CPU board. Valid means, the MAC address matches the range
00.0a.44.xx.xx.xx.
In this case, the network will not be initialised. To enable work with the
network, a valid (Avery-) MAC address must be programmed on the board.
This can only be done by an authorized service technician or by the
manufacturer.
Measure
 Acknowledge the status message by pressing the Online button. The
printer will be starting, but cannot be used with a network.
 Contact the technical support for a new programming of the board´s MAC
address.
 If a new programming is not possible, exchange the CPU board.