Service manual

02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports
64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t
55
5512 COM open failed
Status There was a communication problem at COM2 while powering up the
printer. The interface cannot be opened by the printer firmware – or it is
used by another firmware part.
Measure
 Check, if COM2 is available (that is, if it is built-in).
 Check the function of the COM2 interface.
5513 Get baud failed
Status There was a communication problem between COM2 and reader module
while powering up the printer. The baud rate of the reader module is not
detected correctly by the printer firmware. Baud rate and/or parity and/or
another setting of transmission parameters at the reader module is faulty.
Measure
 Check, if the reader module board is connected correctly.
 Check if the reader module board is defective.
 Check the setting of the transmission parameters at the reader module.
5521 No transponder
Status Either there is no transponder (=tag) or more than one transponder within
reach of the antenna.
Measure
 Check the label material feeding; remove paper jam, if necessary.
5522 Tag write err
Status A transponder (=tag) cannot be written on for one of the following reasons:
•
Faulty address: e.g. an attempt to write into a protected area.
•
The tag is out of reach of the antenna, after it has already been recognized.
•
Noise signals avoid the transmission.
Measure
 Check the system for the mentioned error causes and correct them.
5523 Tag address err
Status Faulty address: The address data targets beyond the logical or physical
address range of the transponder.
Measure
 Change the address.
5524 CMD not applicable
Status A command cannot be interpreted by the transponder.
Measure
 Change or remove the command.