Service manual

02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports
64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t
43
5018 Dot check area
Status A value is measured at the AD transformer, which should not occur with a
proper working printer. That means, the current measurement circuit inside
the power supply delivers a value which is too high. This can be a
sporadically occuring fault of the power supply (noise voltages) or a durable
defect. Another possibility is, that a dot of the printhead has a much too low
resistance – a rather unlikely option, because this dot would be quickly
overheated while printing, what would damage it and lead to a high
resistance.
Measure
 Acknowledge by pressing the Online button.
 Try again. If the error message continues to appear, please contact the
manufacturer.
5020 I2C Timeout xx
Status Timeout error during communication via the I
2
C bus with the device xx (see
Tab. 4 on page 38).
Measure
 Switch printer off and then back on again after 30 sec. If the error message
continues to appear, please contact the manufacturer.
5021 I2C Conf. xx
Status Confirmation error during communication via the I
2
C bus with the device xx
(see Tab. 4 on page 38).
Measure
 Switch printer off and then back on again after 30 sec. If the error message
continues to appear, please contact the manufacturer.
5022 I2C Busy xx
Status Error during communication via the I
2
C bus with the device xx (see Tab. 4
on page 38). Device always reports that it is busy.
Measure
 Switch printer off and then back on again after 30 sec. If the error message
continues to appear, please contact the manufacturer.
5023 I2C LAB xx
Status Error during communication via the I
2
C bus with the device xx (see Tab. 4
on page 38).
Measure
 Switch printer off and then back on again after 30 sec. If the error message
continues to appear, please contact the manufacturer.
5024 I2C BER xx
Status Error during communication via the I
2
C bus with the device xx (see Tab. 4
on page 38).
Measure
 Switch printer off and then back on again after 30 sec. If the error message
continues to appear, please contact the manufacturer.