Service manual

ManualsBrandsAvery Dennison ManualsBusiness equipmentTCS

02/10 Rev. 5.04-03 USER + SERVICE MANUAL

64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t

Status Reports

General information about status reports....... 7

Area of application ..................................... 7

Display of status reports............................. 7

Acknowledging status reports .................... 7

General software errors.............................. 8

Easy-Plug errors......................................... 8

Unspecific errors ........................................ 9

Not listed status reports.............................. 9

Listing of all Status reports........................... 10

1000

No new command ....................... 10

1001

Parameter Table.......................... 10

1002

Comm. sorting............................. 10

1003

Too many slashes ....................... 10

1004

Slash w/o param.......................... 10

1005

2 same commands...................... 10

1006

Letter incorrect ............................ 10

1007

Command incorr.......................... 10

1008

Subcomm. incorr. ........................ 11

1009

Param. tab inc. ............................ 11

1010

#ER x #Q !................................. 11

1011

#ER missing ................................ 11

1012

#IM x #Q !.................................. 11

1013

Comm. flag inc. ........................... 11

1014

Uninit integer ............................... 11

1015

Uninit float ................................... 11

1016

Uninit string ................................. 12

1017

Uninit discr................................... 12

1018

Too many discr............................ 12

1019

Uninit BCD para. ......................... 12

1020

Too much image.......................... 12

1021

Uninit image par .......................... 12

1022

Too many files............................. 12

1023

Uninit File Para............................ 12

1024

Com. too long.............................. 13

1025

Com twice there .......................... 13

1026

Comm. w/o. flag .......................... 13

1027

Uninit parameter.......................... 13

1028

Parameter uninit.......................... 13

1029

Param. incorr............................... 13

1030

Command incorr.......................... 13

1031

Too many slashes ....................... 13

1032

Incorrect char...............................14

1033

Uninit flash par.............................14

1034

Uninit restrict................................14

1035

Uninit combi .................................14

1036

Wrong combi para........................14

1037

Software error ..............................14

1038

Software error ..............................14

1087

OLV not active .............................15

1088

No realtimeclock ..........................15

1089

Seek Fkt. Error.............................15

1090

Incomplete Job.............................15

1091

Wrong var field.............................15

1092

Rename file..................................15

1093

Delete file.....................................15

1094

More than 3 figs ...........................16

1097

Out of memory .............................16

1099

File end ........................................16

1101

Wrong time/date...........................16

1110

Opening Bracket ..........................16

1111

Closing Bracket............................16

1112

Para: No Value.............................16

1113

No Default Value..........................16

1114

< Limit value.................................17

1115

> Limit value.................................17

1120

Incorr. logo no..............................17

1121

Logo exists...................................17

1122

Creating logo................................17

1123

Rename logo................................17

1124

Logo file .......................................18

1125

Delete error..................................18

1126

File creation .................................18

1127

File format....................................18

1128

File exists.....................................18

1130

Float overflow...............................18

1131

Combi overflow ............................18

1140

Line too long ................................19

1141

Para. incorr. Bl .............................19

1150

Integer overflow ...........................19

1160

String too long..............................19

1170

X Pos > width...............................19

1171

X Pos < zero ................................19

1172

Y Pos > length .............................19

Summary of content (79 pages)

PAGE 1
02/10 Rev. 5.04-03 USER + SERVICE MANUAL 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t Status Reports General information about status reports....... 7 Area of application ..................................... 7 Display of status reports............................. 7 Acknowledging status reports .................... 7 General software errors.............................. 8 Easy-Plug errors......................................... 8 Unspecific errors ..........
PAGE 2
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1173 1174 1175 1176 1177 1178 1200 1201 1210 1240 1241 1242 1243 1244 1245 1246 1247 1260 1270 1272 1273 1276 1277 1278 1279 1282 1285 1290 1291 1300 1301 1310 1320 1321 1322 1323 1324 1325 1326 1327 1328 1329 1330 1331 1332 Y Pos < zero................................ 20 Max width: right ........................... 20 Max width: left .......................
PAGE 3
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1529 Invalid Prn Mode ......................... 32 1530 Inc free str mem .......................... 32 1531 Inc RAM disc ............................... 32 1532 No Fixfont .................................... 33 1533 No Speedo Font .......................... 33 1534 ^XA missing................................. 33 1535 ^XZ missing..............................
PAGE 4
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 5200 Home position ............................. 52 5201 Touch down................................. 52 5203 Touch down sens. ....................... 52 5204 Appl. Starterror ............................ 53 5205 Applicator gen. ............................ 53 5206 Applicator resp. ........................... 53 5207 Appl. driver 1 ............................
PAGE 5
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 8200 8201 8202 8300 8301 8302 8303 8304 8305 8306 8307 8308 8309 8310 8311 8400 8401 8402 8403 8404 8405 8406 8407 8500 8501 8600 8601 8700 8701 8702 8703 8704 8705 8760 8761 8762 8800 8801 8802 8803 8804 8805 8830 8031 8850 Fixfont number ............................ 65 Font downl. full ............................ 65 Font deleted ..........................
PAGE 6
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 9107 9108 9109 9110 9111 9112 9113 Flash Overflow ............................ 78 Flash Ovf. Diag............................ 78 Flash Ovf. Params....................... 78 Flash Write Err. ........................... 78 PIC Update Fail. .......................... 78 PIC missing ................................. 78 RFID Update Fail.........................
PAGE 7
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t General information about status reports Area of application This description of the status reports is valid for the print components of all the devices listed in the header bar and their options. Display of status reports During operation, tests are continually carried out to determine whether a malfunction has occurred.
PAGE 8
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t message appears for a short period on the display and is accompanied by a short signal tone. The device continues to operate without any intervention from the user. Pay attention to each message in order to punctually prevent malfunctions.
PAGE 9
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t Unspecific errors Some errors can have more than one cause. To be able to find the specific reason for such an error, it is important that it can be reproduced.
PAGE 10
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t Listing of all Status reports 1000 No new command Status General software error Measure Switch printer off and then back on again after thirty seconds. Please read the notes in section General software errors . 1001 Parameter Table Status General software error Measure Switch printer off and then back on again after thirty seconds.
PAGE 11
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1008 Subcomm. incorr. Status Unknown letter in a subcommand. Measure Check Easy Plug sequence. 1009 Param. tab inc. Status General software error Measure Acknowledge by pressing the on-line button. Please read the notes in section General software errors . 1010 #ER x #Q ! Status One or more illegal commands between #ER and #Q.
PAGE 12
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1016 Uninit string Status General software error Measure Switch printer off and then back on again after thirty seconds. Please read the notes in section General software errors . 1017 Uninit discr Status General software error Measure Switch printer off and then back on again after thirty seconds.
PAGE 13
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1024 Com. too long Status General software error Measure Switch printer off and then back on again after thirty seconds. Please pay attention to the notes in chapter General software errors . 1025 Com twice there Status General software error Measure Switch printer off and then back on again after thirty seconds.
PAGE 14
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1032 Incorrect char. Status Parameter contains an invalid character. Measure Check Easy Plug sequence. Please read the notes in section Easy-Plug errors . 1033 Uninit flash par Status General software error Measure Switch printer off and then back on again after thirty seconds. Please read the notes in section General software errors .
PAGE 15
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1087 OLV not active Status OLV- specific Easy Plug commands have been used (#OLVI or #OLVD), without having set the printer to OLV use at first. Measure Set the printer to OLV use. See parameter INTERF. PARAM > COM2 PORT > Function Option.
PAGE 16
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1094 More than 3 figs Status General software error Measure Switch printer off and then back on again after thirty seconds. Please read the notes in section General software errors . 1097 Out of memory Status General software error Measure Switch printer off and then back on again after thirty seconds.
PAGE 17
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1114 Status < Limit value A sent Easy Plug command contains a value which exceeds the admissible range at the bottom limit. The faulty value is replaced automatically by a default value matching the limits. Example: #YT109/-1/. The value –1 has been assigned to the parameter d. Admissible for d are the values 0, 1, 2, 3.
PAGE 18
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1124 Logo file Status General software error Measure Please read the notes in section General software errors . 1125 Delete error Status General software error Measure Switch printer off and then back on again after thirty seconds. Please read the notes in section General software errors . 1126 File creation Status Faulty Easy-Plug code.
PAGE 19
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1140 Line too long Status Error during conversion from EPT into BIN: permitted line length exceeded. Measure Reduce line length. 1141 Para. incorr. Bl Status Error during processing of a Bit Image parameter. Measure Acknowledge by pressing the on-line button. 1150 Integer overflow Status Too many figures for an integer variable.
PAGE 20
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1173 Y Pos < zero Status Faulty Easy-Plug code. Value for Y position < zero. Result The previously set print offset is retained. Measure Check value for Y position for signs. Please read the notes in section Easy-Plug errors . 1174 Max width: right Status Maximum label width, right, reached.
PAGE 21
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1200 GetRLE reset st Status (number of bytes) * (number of lines) does not correspond to the file length. Measure Switch printer off and then back on again after thirty seconds. 1201 GetRLE error st Status GetRLE byte has error status. Measure Switch printer off and then back on again after thirty seconds.
PAGE 22
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1246 New HP no space Status Faulty memory assignment for print jobs. Measure Please read the notes in section Unspecific errors . 1247 Out of memory Status Faulty memory assignment for print jobs. Measure Please read the notes in section Unspecific errors .
PAGE 23
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1277 Wrong #!S.. Status Faulty Easy-Plug code. Faulty use of the immediate command "#!S..". The specified parameter value exceeds the admissible value range (P, R). Measure Specify an admissible parameter value. Please read the notes in section Easy-Plug errors . 1278 Wrong #!X.. Status Faulty Easy-Plug code.
PAGE 24
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1300 Invalid Command Status General software error Measure Please read the notes in section General software errors . 1301 Table full Status General software error Measure Please read the notes in section General software errors . 1310 Wrong Field ID Status The error can have several causes.
PAGE 25
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1327 Update Field Cre Status Faulty Easy-Plug code regarding the declaration of a field. Measure Please read the notes in section Easy-Plug errors . 1328 Var Field Creati Status Faulty Easy-Plug code regarding the declaration of a field. Measure Please read the notes in section Easy-Plug errors .
PAGE 26
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1336 #YV no. incorr. Status #YV field (variables data field) with the given no. not found. Measure Acknowledge by pressing the Online button. Check the number of the #YV field. Please read the notes in section Easy-Plug errors .
PAGE 27
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1395 Label too wide Status A printjob contains an #IM-command which sets the label width to a measure exceeding the maximum print width. The maximum print width depends on the printer type. Refer to the user manual, topic section „Specifications“ for the maximum label width.
PAGE 28
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1471 Y-Offset Status The y-position of a layout element (graphics, text, ...) is beyond the label margin. The element is shifted automatically to the first admissible position at the correct side of the margin. Measure Check the y-positions of the layout elements and change them, if necessary. Please read the notes in section Easy-Plug errors .
PAGE 29
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1504 Param > Max Error level 1 Status Parameter exceeds the maximum value defined Measure Shorten the parameter. 1505 Param < Min Error level 1 Status Parameter is shorter than the admissible minimum value allowed. Measure Modify the parameter.
PAGE 30
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1511 Bar Parm Error Error level 1 Status Parameters to a barcode command is wrong or does not conform with specs. Measure Modify the bar code command. 1512 Code128 Mode Err Error level 1 Status Code128 barcode command specifying mode type other than 'AUTO'. Measure Modify the bar code command.
PAGE 31
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1518 Bad Format: x Error level 2 Status The graphic format selected is not supported by Avery ZPL Emulation (Compressed binary and PNG format). Measure Convert graphic into a supported format. 1519 Cmd Init Error Error level 1 Status General software error. Measure Read chapter General software errors on page 8.
PAGE 32
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1525 USI not exist Error level 1 Status The printer is not equipped with a USI board. Measure Modify the printjob. Install a USI board. 1526 Can't Off CV Error level 1 Status Command attempting to turn off barcode validations. Measure Check and modify the commands in the printjob.
PAGE 33
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 1532 No Fixfont Error level 2 Status No fixfonts in Flash. Measure Load fixfont. 1533 No Speedo Font Error level 2 Status No Speedo font in Flash. Measure Load speedo font. 1534 ^XA missing Error level 1 Status Command should be placed inside of ^XA…^XZ pair. Measure Modify the printjob.
PAGE 34
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 2005 Exp. comma pos. Status Unexpected comma in the expression. Measure Check the syntax of the expression regarding commas. 2006 Exp.functionname Status A wrong function name is used in the expression. Measure Check, if the function names used in the expression are spelled correctly and if the functions exist. Change the function name.
PAGE 35
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 3001/3004/3007/3013/3016 Com x Parity Status Receive error at the RS232 interface COMx (x = [1…5]). Measure Acknowledge by pressing the Online button. Check parameter setting at printer (INTERF. PARAM. > COM1 PORT > Parity) and PC. Notes about setting the printer parameters are given in the chapter "Info Print-outs and Parameters" in the User Manual.
PAGE 36
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 4100-4106 4100 Message, which can only occur with OLV-Option No OLV data Status The OLV found out, that the bar code type and/or the bar code data, which was just printed and read, doesn´t match the bar code specified in the print job.
PAGE 37
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 4105 No OLV response Status This error may occur shortly after switching on the printer with the OLV device already switched on. It indicates, that the OLV version number was not successfully read.
PAGE 38
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t Status # Text Missing output stage for the following device: 5005 Knife-fault Cutter motor 5006 Head-fault Print head liftmotor 5008 Ribbon end Ribbon motor Tab. 2 Those status messages indicate, that the device is not connected to the I2C bus.
PAGE 39
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 5001 No gap found Status No gap found or several blank labels fed. Measure Acknowledge by pressing the Online button. Check the print mask for gap definition (material length). Check whether the correct material has been inserted. Check that the photoelectric switch is clean. Check material feed and position of photoelectric switch.
PAGE 40
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 5004 Rewinder mat. tear Status Label material at the backing paper rewinder is torn off. The AP 5.4 Dispenser shows this message also if the backing paper sleeve was too large during material initialization; the backing paper web could not be tightened. Measure Acknowledge by pressing the Online button. Secure label material to the rewinder.
PAGE 41
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t Measure 2 1. Press the Cut button to deactivate the acoustic signal. 2. Press the Feed button in order to acknowledge the status report. Display: OFFLINE x JOBS 3. Insert a new ribbon. 4. Press the Online button: processing of the job continues, gap LS is reinitialised.
PAGE 42
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 5015 Scanner Status Faults at the scanner. The scanner is tested during printer initialization by switching it on for a moment. A properly working scanner will afterwards send a reply signal to the printer. A missing reply signal provokes the status message. The missing of the reply signal can have several reasons.
PAGE 43
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 5018 Dot check area Status A value is measured at the AD transformer, which should not occur with a proper working printer. That means, the current measurement circuit inside the power supply delivers a value which is too high. This can be a sporadically occuring fault of the power supply (noise voltages) or a durable defect.
PAGE 44
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 5025 I2C Polling xx Status Polling error during communication via the I2C bus with the device xx (see Tab. 4 on page 38). Measure Switch printer off and then back on again after 30 sec. If the error message continues to appear, please contact the manufacturer. 5026 Motorprotect CPU Status (AP x.
PAGE 45
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 5051-5058 5051 Messages which can only occur with a TT4 printer Barcode Infeed 1 Status (TT4 only) Error while reading the bar code on the material in infeed 1 Measure Check, whether material in infeed 1 is inserted correctly. The bar code must be in front (in advance direction) on the material bottom. Insert material correctly, if necessary.
PAGE 46
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 5056 Status Infeed 2 empty (TT4 only) While initializing, TT4 reports no material in infeed 1. Precondition for this status message is, that parameter SYSTEM PARAMETERS > w/wo magazine is set to „with“. Measure 5057 Status Check, if the material in infeed 1 is loaded correctly, respectively if it´s loaded at all.
PAGE 47
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 5061 Dispenser motor Status The output stage board for the dispenser motor is not present or defective. Measure Press the Online button to acknowledge. Check the output stage board for the dispenser motor and eventually exchange it. 5062 Disp. lift motor Status The output stage board for the dispenser lift motor is not present or defective.
PAGE 48
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 5100 Printengine lock Status Printengine error (occurs only at devices with Gen. 3 electronics). Measure Acknowledge by pressing the Online button. Switch device off and on again. If the message continues to appear: Contact service technician. 5101 Headadjust error Status Error during the running of the "Head Alignment" service function.
PAGE 49
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 5122 PLC not ready • • Situation: The parameter DP INTERFACE > Interface type is set to USI Applicator. Internal inputs are enabled. Status The connected PLC is not on line. Measure Check if the PLC is powered on. Check if the PLC shows any error status. Ackknowledge by pressing the Online button.
PAGE 50
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 5130 PSU xxxxxxxx Status Failure of the power supply. "xxxxxxxx" = four byte long error code in hexadecimal form. Every bit stands for a certain status of the power supply. The bit is set to "1", if the status occured. • Byte 1: xxxxxxxx x 7 6 x 5 4 3 2 1 0 Output 1 (5 V logic): The output voltage exceeds the admissible range.
PAGE 51
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t • Byte 2: xxxxxxxx x 7 6 x 5 4 3 2 1 0 Reserved (must be 0): Shows an error bit, which is provided by the printer controller. Reserved (must be 0): Shows an error bit, which is provided by the printer controller.
PAGE 52
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 5131 PSU communicat. Power supply communication (64-xx / DPM / PEM / ALX 92x / PM 3000 only) Status A fault occured during communication with the power supply via I2C bus. Measure Switch the printer off and after 30 seconds on again. If the message continues to appear, contact the manufacturer.
PAGE 53
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 5204 Status Appl. Starterror The device received another start signal during printing/applying a label. Precondition: Parameter APPLICATOR PARA > Start error stop or DP INTERFACE > Start error stop is set to On. Measure 5205 Check the labelling procedure; increase the product distance. Set parameter Start error stop to Off. Applicator gen.
PAGE 54
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 5300 BLDC EEPROM err. Status General EEPROM read/write error on the BLDC driver board (AP 5.4 with internal rewinder). Measure Switch printer off and than on again after 30 seconds. If the status message continues to appear, change the BLDC board. 5301 BLDC rewinder Ø Status The stored rewinder diameter on the BLDC driver board is wrong (AP 5.
PAGE 55
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 5512 COM open failed Status There was a communication problem at COM2 while powering up the printer. The interface cannot be opened by the printer firmware – or it is used by another firmware part. Measure Check, if COM2 is available (that is, if it is built-in). Check the function of the COM2 interface.
PAGE 56
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 5525 Tag read err Status The plausibility test of the read data failed. Possible reasons are: • • Measure 5526 The tag is out of reach of the antenna, after it has already been recognized. Noise signals avoid the transmission. Check the system for the mentioned error causes and correct them.
PAGE 57
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 5532 CMD not avail. Status The sent command cannot be executed at the moment. Measure Check, if all system components match the spezifications. 5540 ISO error #1 Status Faulty system configuration. Possible reasons may be: • • Measure Faulty firmware version of the reader The applied transponders doesn´t match the reader.
PAGE 58
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 5550 Wrong tag type Status A transponder type was detected, which is not known by the reader – it cannot be used. Measure Use another transponder type, which is known to the reader. 5551 Max Tags failed Status The maximum permissible number of invalid labels was reached. This value is to be set via parameter SYSTEM PARAMETERS > Max Tags To Stop.
PAGE 59
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 6000 Status Param. incorrect Novram check sum error. Check the setting of the printhead resistance (parameter SYSTEM PARAMETER > Head resistance) , before you press the Online button – possibly the value is faulty. Measure 6001 Confirm error by pressing the Online button. All parameters are set back to the factory settings. Nov. prog. err.
PAGE 60
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 6005 Fixfont data Status Defective fixfonts. Measure Load the firmware new. Refer to the service manual, topic section "Firmware". 6006 Speedofont data Status Defective speedo fonts. Measure Load the firmware new. Refer to the service manual, topic section "Firmware". 6007 Print ctrl.
PAGE 61
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 6030 Param. checksum Status Wrong parameter checksum. Measure None. The message is merely informativ. 6031 New Parameters Status By loading a new firmware version, some new parameters have been added to the parameter menu. Measure None. The message is merely informativ.
PAGE 62
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 6205 Write disk Status Error during writing on RAM disk or memory card. Measure Acknowledge by pressing the Online button. 6206 Read disk Status Error during reading from RAM disk or memory card. Measure Acknowledge by pressing the Online button. 6207 No file card Status No CompactFlash-card found.
PAGE 63
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 8001 Shared Memory Status General software error. Measure Switch printer off and then back on again after thirty seconds. Please read the notes in section General software errors .
PAGE 64
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 8002 Stream Buffer Status General software error. Measure Switch printer off and then back on again after thirty seconds. Please read the notes in section General software errors . 8103 TrueDoc Font Status Error: font with the number given is not contained in the system. Measure Check font no., if necessary select another font.
PAGE 65
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 8110 Unknown char. Status Character is not included in the character set (character set does not support all characters). Measure Select another character / character set. 8111 Stream type Status General software error. Measure Switch printer off and then back on again after thirty seconds.
PAGE 66
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 8301 Bar code data Status Incorrect bar code data. The bar code data is not permitted for the selected bar code type. Measure Use data permitted for the bar code type. 8302 Barcode checksum Status Error during calculation of the bar code check sum. Measure Check transmitted data. If the error continues to occur please contact the manufacturer.
PAGE 67
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 8309 Module range Status Maximum range of the bar code module exceeded. Measure Reduce module range. 8310 Bar code element Status Bar code element exceeds the maximum permitted size of 253 dots (21 mm). Measure Reduce size of the bar code element. 8311 Barcode table Status General software error.
PAGE 68
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 8406 PDF417 Details Status Bar code PDF417: incorrect details. Measure Alter details. 8407 PDF417 Coding Status Bar code PDF417: coding error. Measure Switch printer off and then back on again after thirty seconds. Acknowledge by pressing the Online button. 8500 Code 25Int len. Status Bar code Code 25 Interleaved: input line too long.
PAGE 69
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 8703 Status IDM Self-test Bar code IDM: error during self-test. Measure 8704 Status IDM Init. error Bar code IDM: error during initialising. Measure 8705 IDM rows/columns Status The input data does not match the given matrix or the number of rows/columns is invalid. Measure Change the number of rows/columns or the input data.
PAGE 70
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 8803 Maxicode Class Status Maxicode: faulty class code. Measure Correct class code. 8804 Maxi. Sec. mess. Status Maxicode: secondary message has an illegal length. Measure Correct length of secondary message. 8805 Maxicode Country Status Maxicode: faulty country code. Measure Correct country code.
PAGE 71
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 8852 Graphic header Status A graphics file declared by a Easy Plug #YG command should be proceeded. The file header doesn´t match the file. Measure The graphics file is possibly faulty. Check the file and replace it if necessary. 8853 Graphic palette Status A graphics file declared by a Easy Plug #YG command should be proceeded.
PAGE 72
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 8900 Codablock columns Status Bar code Codablock: illegal number of columns. Measure Correct number of columns. 8901 Codablock rows Status Bar code Codablock: illegal number of rows. Measure Correct number of rows. 8902 Status Codablock softw. Bar code Codablock: software error.
PAGE 73
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 9001 Software Error Status General software error. Measure Switch printer off and then back on again after thirty seconds. Please read the notes in section General software errors . 9003 Print head type Status A wrong printhead type is selected in the printer menu. Measure Correct the setting of the printhead type.
PAGE 74
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 9008 Powerfail signal “powerfail” is a signal at the power supply, which is normally activated for a short time, after the printer has been switched off. It triggers the storing of parameter settings and counter values, using the leftover of supply voltage. Status The powerfail signal is already active after switching the printer on.
PAGE 75
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 9014 Motor voltage Status Faulty 45 V motor supply voltage. A possible cause is a short circuit, that is the printhead is defective. Measure Replace the printhead 9015 Network init. Status Error during the network initialization. Measure Contact your network administrator. 9016 DHCP Failed Status DHCP failed.
PAGE 76
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 9022 No network link Status This message can only occur, if the Ethernet address assign is set to DHCP. The cause is nearly always a badly connected network connector. Measure Check, if the network connector is plugged in properly. 9023 Filename: Functionname() Line: xxx Status This status message indicates a software error.
PAGE 77
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 9034 Use min 16MB RAM Status The printer has not enough RAM. The applied firmware version needs at least 16 MB RAM for faultless operation. Measure Extend the pritners RAM. 9035 No printpr. stop Status This status message may appear during the loading of new firmware onto the H8 (64 Bit) or onto boards, which are connected to the H8 (e.g.
PAGE 78
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 9104 Inv. Data Size Status Occurs during a download. The size of the sent data doesn´t match the file size indicated in the header. Measure Switch printer off and on again. Check the download data. 9107 Flash Overflow Status Occurs during a download. The flash memory on the CPU board is full. No more data can be loaded.
PAGE 79
02/10 Rev. 5.04-03 USER + SERVICE MANUAL Status Reports 64-xx – 64-xx Dispenser – DPM – PEM – PM 3000 – ALX 92x – AP 4.4 – AP 5.4 – AP 5.6 – AP 7.t 9114 RFID missing Status Occurs during a firmware update of a RFID module, if no such device was found. Measure Check the configuration. The status message is cancelled automatically. The download continues. 9115 AWID missing Status Occurs during a firmware update of an AWID RFID module, if a RFID module of another manufacturer was found.