User`s manual

70 User’s Manual—SNAP™ 700 Printer
10.3 Print
Problem Probable Cause Corrective Action
Stock advances but the
printer does not print.
1) Stock registration sensor is
misaligned (preprinted stocks
only).
1) Re-align sense mark with sensor, refer to
section 3.3.6.2 Sensors.
2) Print head cable is
disconnected or faulty.
1) Power off the machine and reinsert the
print head connector or replace the cable.
3) Print head is faulty. 1) Replace the print head.
4) Stock and Ink Transfer Type
selection in Design File
doesn’t match supplies.
1) Refer to the PCMate Platinum software
manual.
Machine stops after
every third label.
1) Stock registration sensor is
misaligned (preprinted stocks
only).
2) Label length selection in the
Design File doesn’t match the
printed stock length.
1) Refer to the PCMate Platinum software
manual.
Print registration is off in
the feed direction.
1) Print position is incorrect. 1) Use the Virtual Control / Display or adjust
the print position.
2) Field(s) position incorrect in
the Design File.
1) Refer to PCMate Platinum software
manual.
3) Sense–to–cut selection in the
Design File is incorrect.
1) Refer to PCMate Platinum software
manual.
4) Bound print roller. 1) Check that the print roller turns freely on its
shaft. If it does not, replace it.
Print registration is off in
the web direction.
1) Machine is incorrectly
threaded.
1) Check and rethread the media as needed.
Refer to section 3.1.3 Loading the Stock.
2) Web guides incorrectly
adjusted.
1) Check and adjust web guides as needed.
Refer to section 6.2, Stock (Web) Guide
Width Adjustments.
3) Stock Arbor is not tight. 1) Check and adjust as needed. Refer to
section 3.1 Loading Supplies.
IF THE RECOMMENDED CORRECTIVE ACTIONS DO NOT
RESOLVE THE PROBLEM (S), CONTACT YOUR LOCAL
AVERY DENNISON REPRESENTATIVE.
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