User`s manual

User’s Manual—SNAP™ 500 Printer 61
9.0 Upgrading the Printer Software
9.1 Introduction
The AVERY DENNISON SNAP 500 printer software can be updated
electronically. Software upgrades are distributed as a single file called the
upgrade or UPG file. PCMate Platinum will take the UPG file and automatically
upgrade the printer. Once the upgrade process is started, no other action is
required.
9.2 What is Needed
The upgrade can only be performed by PCMate Platinum. Therefore, you must
have a Microsoft PC running PCMate Platinum to upgrade the printer software.
See Section 2.1.3 for the minimum requirements to run PCMate Platinum.
9.3 Getting the UPG file
9.3.1 Using SpecStar to get the UPG file
The easiest way to get the upgrade file is through SpecStar. (Contact your
AVERY DENNISON Sales representative for information about SpecStar). If you
have a SpecStar account, contact your SpecStar Coordinator and request that an
upgrade be scheduled for your account. Once this is done, log onto SpecStar,
select In Plant, then Retrieve Updates. The upgrade file will be automatically put
on your PC, and the next time you start up PCMate, it will offer to upgrade the
printer.
9.3.2 Ordering the UPG file on CD
You can order the upgrade file on CD. Contact Customer Service and order part
number 05800327. When you receive the CD, copy the UPG file on the CD to the
C:\D2Comm\Control folder on the PC that is connected to the printer. The next
time you start PCMate Platinum, it will offer to upgrade the printer.
9.4 Getting Ready to Upgrade the Printer
In order to perform the upgrade, the printer must be turned on and connected to
PCMate Platinum. Refer to the PCMate Platinum manual for instructions on
connecting the printer.
9.5 Performing the Upgrade
Start PCMate Platinum. The following screen will appear.