System Administrator's Guide 0 28028 Monarch® Sierra Sport4™ 9493™ Printer TC9493SA Rev. AC 4/10 ©2008 Avery Dennison Corp. All rights reserved.
Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Avery Dennison reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Avery Dennison has made every effort to provide complete and accurate information in this manual, Avery Dennison shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual.
TA B L E O F C O N T E N T S INTRODUCTION ...................................................................................................................................... 1-1 Using This Manual .............................................................................................................................. 1-1 Audience ...........................................................................................................................................
Bluetooth Settings ............................................................................................................................. 2-11 Enabling the Security ..................................................................................................................... 2-11 Changing the PIN ........................................................................................................................... 2-11 Name ..................................................................
1 INTRODUCTION This System Administrator's Guide for the Monarch® Sierra Sport4™ 9493™ printer shows you how to configure your printer and perform diagnostic tests. Review the printer information in the Operator's Handbook available on our Web site before you read this manual. Before you begin, review the safety information in the Regulatory Compliance document provided with your printer. Information in this document supercedes information in previous versions.
Using the Display and Buttons p The power button turns the printer on and off. A Four navigation buttons select options on the display. Displa y Na vigation Buttons Pow er Button Na vigation Buttons The following table describes the icons you may see on the display: When you see Press the navigation A button under the icon as described e Selects (enters) the displayed menu or option. UDLR Scrolls through the options in the direction indicated by the arrow. T Enters the main menu.
Selecting an Option When the display shows a down arrow, press A under D to scroll down through the list of options. When the displays shows an up arrow, press A under U to scroll up through the list of options. When the option you want is highlighted, press A under e (enter) to select it. Exiting an Option To exit an option, press A under E once. You return to the previous menu. When you press X or E, you lose any entries you have made since the last time you pressed e.
Selecting a Language You can change the printer's messages to English, French, German, Spanish, Chinese, or Japanese. 1. Turn on the printer. The display flashes printer version information, battery charging status, and then you see 2. Press A under P. You see the Pause screen. 3. Press T to enter the main menu. 4. Press D to highlight Language. 5. Press e to select Language. A checkmark indicates the current setting. 6. Press D or U to scroll through the options. 7.
2 SETTING UP THE PRINTER This chapter explains how to use the Setup menu to configure the printer. 1. Turn on the printer by pressing p. The display flashes printer version information, battery charging status, and then you see 2. Press A under P. You see the Pause screen. 3. Press T to enter the menu. 4. Tools is highlighted. Press e to select Tools. 5. Press A under the corresponding number to enter the following default password: 1, 1, 1, 3, 1 You see 6. Press D until Setup is highlighted.
Printer Use this menu to change your printer's contrast, print positions, ribbon settings, and to select a stock sensor. From the Setup menu, select Printer. To exit, press E until you return to the Pause menu. Contrast Contrast controls the darkness of the printing on your supply. The range is -99 to 99. The default is 00. You may need to adjust your contrast based on the type of supplies you are using. Synthetic supplies may need a higher contrast setting.
Adjusting the Supply Position Use this option to adjust how much of a label or tag feeds out of the printer. The range is -10 to 99. The default is 00. You may need to adjust the supply in or out to allow ♦ tags and labels to be removed. ♦ die cut labels to be removed easily. 1. From the Printer Setup menu, select Supply Pos. 2. 3. Press D or U to decrease or increase the amount of supply that feeds out of the printer in one-step increments.
Setting the Margin Adjust Use this option to adjust where the format prints horizontally on the supply. The range is -99 to +99. The default is 00. Adjust the print if it is too close to the left or right of the supply, or overtypes a pre-printed area. 1. From the Printer Setup menu, select Margin Adj. 2. Press D or U to decrease or increase the setting in one-step increments. Hold down the buttons to decrease or increase in five-step increments.
Setting the Stock Sensor Use this option to set the sensor for die cut, black mark, or non-indexed (continuous) supplies. The default is black mark. Select the correct sensor for the supply type you are using. Select the: ♦ Die-cut sensor for die cut supplies (labels on a liner with gaps between the labels). ♦ Black mark sensor for black mark supplies (supplies with rectangular marks on the back side of the liner or on the supply).
Overfeed Overfeed sets the distance in dots that the supply feeds out past the printer after printing so labels can be removed more easily. A dot is approximately 0.005 inches. The range is 10 to 200 dots. The default is 65 dots (0.34 inches). Note: 1. 2. 3. The overfeed distance should match the backfeed distance. Refer to the Packet Reference manual for more information on using these options. From the Printer Setup menu, select Overfeed. Press D or U to decrease or setting in one-step increments.
Display Use this menu to change the display contrast and backlight settings. Contrast This option adjusts the display contrast depending on your viewing angle. The range is 0 to 100. The default is 50. 1. From the Setup menu, select Display, Contrast. 2. Press D or U to decrease or increase the setting. The contrast changes in five-step increments. When the setting you need is displayed, press e to save the setting or press X to cancel without saving changes. You return to the Display Setup menu. 3.
3. Press D or U until you see the setting you need. For example: 4. Press A under e to save the setting or press changes. You return to the Setup menu. under X to cancel without saving Shut Down You can set the printer to automatically shut down (turn off) completely after the printer has been in sleep mode for a selected period of time. To continue using the printer, press p to turn it back on. The default is disabled (the printer does not automatically shut down).
Baud Rate Use this option to set the printer's baud rate in bits per second (BPS). The default is 9600. Make sure the printer settings match those at the host. 1. From the Setup menu, select Serial Port, Baud Rate. A checkmark indicates the current setting. 2. 3. Press D or U until you see the setting you need. Press e to save the setting or press X to cancel without saving changes. You return to the Serial Port Setup menu. Data Bits Use this option to set the printer's data bits. The default is 8 bits.
Flow Control Use this option to set the printer's flow control. The default is DTR. Make sure the printer settings match those at the host. 1. Select Flow Control. A checkmark indicates the current setting. 2. 3. Pres D or U until you see the setting you need. Press e to enable the setting or press X to cancel without saving changes. You return to the Serial Port Setup menu. USB Mode Use this option to set the printer’s USB mode. The USB port functions as a serial port or a parallel port.
Bluetooth Settings Use this menu to enable or disable Bluetooth security, change the PIN, modify the local name, view the local address, and print Bluetooth information labels. From the Tools, Setup menu, select Bluetooth. “Reading Bluetooth Settings” appears briefly on the display, then you see the Bluetooth menu. If your printer is not a Bluetooth printer and you try to access the Bluetooth menu, "Read Error" appears on the display. Press E to return to the Setup menu.
Name Use this option to view and set the Bluetooth local name. The name can be up to 15 characters: upper-case letters A to Z, numbers 0 to 9, and the space character. The name is used for identification purposes with the host, not authentication. You should use a logical name for each printer, such as “warehouse”, “receiving dock”, etc. 1. Select Name. The default or last-saved local name appears, for example: 2. 3. Press D or U to change the highlighted letter.
3 USING DIAGNOSTICS This chapter explains how to use the Tools, Diagnostics menu. Only System Administrators should perform these tests. You can view test results but you cannot change any of the settings. If there is a problem with the printer, give the results of these tests to Service. Diagnostics The Diagnostics menu helps diagnose problems with the printer. 1. Turn on the printer by pressing P. The display flashes printer version information, battery charging status, and then you see 2.
Printer Use this menu to print a test label, check the sensors, printhead, battery, and view totals. Test Label This option allows you to print three different types of test labels: diagnostic labels, the test pattern, and the grey scale test label. 1. From the Diagnostics menu, select Printer, Test Label, Diag Label. Two diagnostic labels print and you return to the Test Label menu. The first label shows the printer's configuration by packet (A-M).
Note: 4. You may receive a "Memory Full" error if you are using MPCL because you need to reallocate memory. Refer to the Packet Reference manual for more information. Select MIF Info. MIF stands for Monarch Initialization Files. MIF files specify custom settings for the printer. A test label prints displaying the settings for the printer. The line beginning with SWID shows the software control number for the firmware or if a Customer MIF file is loaded.
Printhead Use this option to check the printhead for bad dots, view the printhead dot resistance and the printhead temperature. 1. From the Diagnostics menu, select Printer, Printhead, Dot Test. To print, the number of bad dots must be less than 10. If you have more than 10 bad dots, call Service. 2. Press E to return to the Printhead menu. 3. Select Dot Resist. The acceptable range is between 455 Ohms and 495 Ohms. If the resistance is not in this range, call Service. 4.
View Totals Use this option to view the totals for printer inches, service inches, printer high energy inches, and service high energy inches. The high energy printing is used for linerless or synthetic labels. 1. From the Printer menu, select Totals, Print Inch. 2. Press E to return to the Totals menu. 3. Select Service Inch. 4. Press E to return to the Totals menu. 5. Select Prt High In. 6. Press E to return to the Totals menu. 7. Select Ser High In. 8.
3. Select Pixel. Each dot on the display is called a pixel. The display shows all pixels on (black screen) and then off (blank screen). You return to the Display menu. If one or more pixels are not working properly, call Service. 4. Press E to return to the Diagnostics menu. Keypad Use this menu to see if the buttons on the keypad are working properly. 1. From the Diagnostics menu, select Keypad. 2. Press each button one at a time except for p (power).
Data Dump Use this menu if you are having problems with a data stream. Data Dump captures the data from the communications port and prints that information to a label. From the Diagnostics menu, select Data Dump. A couple of labels print with data from the communication port and you return to the Diagnostics menu. About Use this option to view information about the printer model and software version. 1. From the Diagnostics menu, select About. 2. Press E until you return to the Tools menu.
3-8 System Administrator’s Guide
A APPENDIX This appendix lists cable information for the 9493™ printer’s cable ports. Refer to the Operator’s Handbook available on our Web site for information about connecting cables. Serial Port The 9493 printer has a 9-pin serial port. For best results, use Monarch cables. Contact your Monarch representative to order cables.
A-2 System Administrator’s Guide
0 28028 Avery Dennison Printer Systems Division 170 Monarch Lane Miamisburg, OH 45342 1-800-543-6650 (In the U.S.A.) 1-800-387-4740 (In Canada) www.monarch.
