Service manual

Care & Maintenance 9-1
CARE & MAINTENANCE
This chapter tells you how to
 clear label jams and clean the printer.
 replace a printhead.
CAUTION: Do not use sharp objects to clean the printhead or touch the printhead with
your fingers. This may damage the printer and require a service charge.
Clearing Label Jams
When a jam occurs, the display screen turns red and shows the error code(s). To clear
the jam:
1. Turn off the printer and open the cover and printhead assembly.
2. If necessary, remove the label roll and ribbon.
3. Remove the jammed labels.
4. Reload the label roll and/or ribbon.
4. Close the printhead assembly and turn on the printer.
5. Press FEED to position the supply under the printhead.
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