01/01 2.13-01 SERVICE MANUAL Schaltpläne / Circuit Diagrams, Page 01/01 Rev.Rev. 2.13-01 SERVICE MANUAL Schaltpläne / Circuit Diagrams, Page 11 x50/67x – Wildcats (plus) – TTX Laminator– TDI/STDI/XXtreme S 45/65/95/105 – TTK/Texxtile – S– 45/65/95/105 TTX TTX x50/67x – Wildcats (plus) – TTX Laminator– TDI/STDI/XXtreme – TTK/Texxtile Schaltpläne / CircuitDiagrams Diagrams Schaltpläne / Circuit Display-Platine Schaltplan Display-Platine Schaltplan / / Display Board Diagram .................................
Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Avery Dennison Corp. reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Avery Dennison Corp. has made every effort to provide complete and accurate information in this manual, Avery Dennison Corp. shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual.
TABLE OF CONTENTS GETTING STARTED ........................................................................................................... 1-1 Audience ..................................................................................................................... 1-2 Using this Manual ......................................................................................................... 1-2 Ordering Programmer's Manuals..............................................................................
Using Skip Index......................................................................................................... 4-15 Using Rotate Image .................................................................................................... 4-16 Setting the Print Contrast ............................................................................................ 4-17 SETTING COMMUNICATIONS .............................................................................................
Printing a Test Label ..................................................................................................... 8-2 On-Demand Mode Printing ............................................................................................. 8-2 Pausing a Batch ........................................................................................................... 8-4 Restarting a Batch ........................................................................................................
iv Operator’s Handbook
1 G E T T I N G S TA R T E D The Monarch® 9906 printer prints text, graphics, and bar codes on thermal transfer (ribbon) and thermal direct labels or tags. The printer prints labels continuously (in one strip) or on-demand (one label at a time). You can print on inside edge aperture, die cut, black mark, or continuous (non-indexed) supplies. Continuous supply must be used in continuous mode. See "Supply Type" in Chapter 4 for more information about the supply types.
Audience The Operator's Handbook is for the person who prints and applies labels. Using this Manual Manual content summary: Chapter Contents 1 Getting Started Contains information about connecting the power cable and using the control panel. 2 Loading Supplies Describes how to load a roll of supply, fan-fold supply, and tag supply. 3 Loading Ribbon Describes how to load a roll of ribbon.
Connecting the Power Cable The power supply automatically switches between 115V or 230V. Operator settings are not required. 1. Plug the power cable into the connection located at the back of the printer. Plug the other end of the cable into a grounded electrical outlet. Note: Only use a certified power cable with proper voltage for the country of installation. 2. Turn on the printer. Press ( I ) to turn on and ( O ) to turn off the printer.
Using the Control Panel The control panel consists of a four-line LCD display and five buttons. The top three buttons are function buttons. The function of each button varies depending on the task. Each button’s function is shown on the display above the button. The two bottom buttons are navigation buttons. Use these buttons to scroll through menus. The LCD display: indicates power when text or other information is shown.
2 LOADING SUPPLIES This chapter describes how to load: a roll of supply fan-fold supply a roll of tag supply. There are two types of supplies: Thermal Direct specially treated thermal supplies that do not use a ribbon for printing Thermal Transfer standard supplies that require a ribbon for printing If you are using thermal direct supplies, do not load a ribbon. If you switch from black mark to die cut supplies, make sure the printer's supply type is set correctly.
Loading Labels or Tags 1. Open the cover. 2. Unlock the printhead by turning the retaining latch. 3. Lift the printhead assembly using the printhead tab until the assembly locks into place. Note: User “touch parts” are yellow.
4. Place rolled supply on the supply holder, located against the inside of the printer. Rolled label supply unrolls from the top or the bottom; rolled tag supply unrolls from the bottom only (tag rolls are wound face in). Note: Do not pick the printer up by the supply holder. Supply Holder Guide Supply Holder Place a fan-fold supply stack behind the printer, label side facing up. Lay the label strip over the supply holder. 5.
6. Push down on the supply lever to unlock the supply guides. 7. Lay the label strip across the supply guide so that a few inches extend past the front of the printer. Tuck the supply under the nibs and supply sensor. Do not feed supply between the supply roller and deflector. Nibs Supply Guide Supply Le ver Supply Sensor 8. Adjust the supply guide so it barely touches the supply. Push up on the supply lever to lock the supply guide into place. 9.
10. Close the printhead by pressing down on the thumb well until you hear it click into place. 11. Close the printer’s cover. 12. Press FEED to position the supply under the printhead. You may need to adjust the printhead pressure dials depending on the width of your supply. See "Adjusting the Printhead Pressure Dials” for more information. Note: If the printer will be unused for extended periods of time, we recommend leaving the printhead unlatched.
Loading Labels for Optional Peel Mode Peel mode is optional and must be purchased separately. In peel mode, the printer separates the liner from the label. The next label is not printed until the completed one is removed from the printer. Make sure the printer is configured for on-demand mode and the correct supply type. The minimum feed length is 1.5 inches for peel mode. We recommend using 0.5-inch gap supplies in peel mode when backfeed is disabled.
4. Close the exit cover. Saw -Toothed Tear Edge Liner 5. Close the printer’s cover. 6. Press FEED to position the supply under the printhead. Note: When removing the liner, pull up across the saw-toothed tear edge.
Using Optional Internal Liner Take-Up Internal liner take-up must be used with peel mode. This feature collects the liner on a take-up reel located inside the printer’s cover. See “Setting the Feed Mode” for instructions to set the printer for Internal Liner Take-Up. Follow the steps for loading supplies for peel mode and then follow these steps. 1. Press down on the exit cover tabs to open the exit cover on the front of the printer. 2. Remove the labels from the first 18 inches of the liner. 3.
8. Hold the liner in place while turning the take-up reel in a counter-clockwise direction to remove slack in the supply liner. 9. Close the printhead assembly until you hear it click in to place. 10. Close the printer’s cover. 11. Close the exit cover. 12. Press FEED to position the supply under the printhead. Removing a Full Liner Take-Up Roll Remove the liner take-up when the printer alerts you to a full roll. The liner take-up reel holds half of a roll of supply.
Using the Optional Tear Bar The tear bar is optional and must be purchased separately. It can only be used with peel mode. Slide the supply between the tear bar and peel bar. It may be easier if you cut or fold one corner of the supply first. Tear Bar Peel Bar Notes: The tear bar can only be used when supply is loaded for peel mode. Do not tear both label and liner at the same time. Tear labels against the tear bar. Tags can not be used with the tear bar.
Adjusting the Printhead Pressure Dials The default setting is least pressure, which provides optimal printing in most cases. If you see smudging, ribbon wrinkling, or poor print quality, you may need to adjust the printhead pressure dials. The two dials are located on either edge of the printhead assembly (inside and outside). The dials may be set to different positions; however, the inside dial should be equal to or more pressure than the outside dial.
2-12 Operator's Handbook
3 LOADING RIBBON This chapter describes how to load a ribbon roll. There are different ribbon requirements for the two types of supplies: Thermal Direct Supplies does not use a ribbon for printing Thermal Transfer Supplies requires a ribbon for printing If you are using thermal direct supplies, do not load a ribbon. Note: User “touch parts” are yellow.
Loading Ribbon Make sure the printer is configured to use a ribbon. To load ribbon: 1. Open the cover. 2. Unlock the printhead by turning the retaining latch. 3. Lift the printhead assembly using the printhead tab until the assembly locks into place. 4. Push the deflector tab down. Take-up Reel Printhead As sembl y Deflector Tab Retaining Latch 5. Slide an empty ribbon core on the take-up reel as far as it will go. 6. Remove the new ribbon from the package. Do not wrinkle or crush the ribbon.
7. Position the ribbon so that it unwinds in a clockwise direction. Slide the ribbon onto the back reel as far as it will go. Carefully unwind a few inches of ribbon from the bottom of the roll. Take-up Reel Back Reel 8. Carefully feed the ribbon under both ribbon rollers and printhead. 9. Align the ribbon and make sure it is straight and centered throughout the path. Printhead Release Ribbon Roller Ribbon Roller Printhead As sembl y Printhead As sembl y 10. Tape the ribbon to the take-up core.
3-4 Operator's Handbook
4 S E T T I N G S U P P LY O P T I O N S This chapter explains how to select the supply type, ribbon, speed, feed mode, backfeed, print position, supply position, margin position, cut position, dispense position, backfeed distance, separators, skip index mode, rotate image, and print contrast.
Setting the Supply Type You can print on inside edge aperture, black mark, die cut, or continuous supplies. You have to tell the printer which supplies you are using. To access this setting, from the Main Menu, select Setup, Supply, then follow these steps. 1. Press or until you see Supply Type. SUPPLY Supply Type→ Die Cut CHANGE BACK 2. Press CHANGE to highlight the supply type options. The current setting is shown. 3. Press or to scroll through the supply type options.
Setting the Ribbon If you are using thermal direct supplies, do not load a ribbon and set the ribbon option to No. If you are using thermal transfer supplies, load a ribbon and set the ribbon option to Yes. If you are using high energy supplies (TUFF-MARK®), load a high energy ribbon and set the ribbon option to High Energy. See "Using a High Energy Ribbon" for more information. To change the setting, from the Main Menu, select Setup, then Supply. Then, follow these steps. 1.
Using a High Energy Ribbon High energy ribbon is an option for this printer. It enables you to print on high energy (TUFF-MARK®) supplies. When you select high energy ribbon for the printer setting, you are setting the printer to a higher printing temperature. Select this setting only after you have loaded a high energy ribbon and supplies or it may damage the printhead. Note: The high energy setting is lost when you turn off the printer; select a high energy ribbon every time you turn on the printer.
Setting the Speed You can change the print speed for bar codes or graphics. If you select "default", formats with serial bar codes automatically print at 2.5 ips and formats with parallel bar codes print at 6.0 ips. Note: If you change the speed, you must resend your formats or turn the printer off and back on before the change takes effect. To change the setting, from the Main Menu, select Setup, then Supply. Then, follow these steps. 1. Press or until you see Speed.
Setting the Feed Mode You can use continuous, on-demand, or liner take-up printing. On-demand printing allows you to remove a label before printing the next one. Liner take-up collects the liner on a take-up reel located inside the printer’s cover. See “Using Optional Liner Take-Up” for more information. To change the setting, from the Main Menu, select Setup, then Supply. Then, follow these steps. 1. Press or until you see Feed Mode. SUPPLY Feed Mode→ CHANGE BACK 2.
Setting the Backfeed With backfeed turned on, the printer moves the supply backwards before printing. To change the setting, from the Main Menu, select Setup, then Supply. Then, follow these steps. 1. Press or until you see Backfeed. SUPPLY Backfeed → Yes CHANGE BACK 2. Press CHANGE to highlight the backfeed options. The current setting is shown. 3. Press or to scroll through the backfeed options. SUPPLY Backfeed Yes SET → CANCEL 4.
Changing the Position Settings This menu includes selections to change the print, supply, margin, dispense, and backfeed distance positions. To change these settings, from the Main Menu, select Setup, Supply, Positioning. Setting the Print Position This function adjusts the vertical data printing position. Adjust the position if the print is too close to the top or bottom of the supply, or overtypes the pre-printed area. One dot equals 0.0049 inch.
Setting the Supply Position This function adjusts the machine to print at the vertical 0,0 point on the supply. Adjust the supply in or out to easily remove the supply. The adjustments are in dots (0.0049 inch). Increase the number to feed more supply out of the chute. Decrease the number to feed less supply out of the chute. Note: The supply position adjustment should only be made on initial printer setup. For format adjustments, change the print position.
Setting the Margin Position This function adjusts where the format prints horizontally on the supply. The adjustments are in dots (0.0049 inch), which is the smallest measurement the printer recognizes. The width of the print area depends on your supply size. Maximum width is four inches. When you move the image to the right or left on the supply, avoid moving the image too close to either edge, because it may not print. If the data is too close to the left side, increase the number.
Setting the Dispense Position This function adjusts the stopping point of the label. To access this setting, from the Main Menu, select Setup, Supply, then Positioning. Follow these steps. 1. Press or until you see Dispense Pos. POSITIONING ← Dispense Pos → 65 CHANGE CANCEL 2. Press CHANGE to highlight the dispense positioning options. The current setting is shown. 3. Press or to increment/decrement the dispense position.
Setting the Backfeed Distance Backfeed distance is the amount the label moves backwards. The backfeed distance should be equal to or less than the dispense position. If the backfeed distance is greater than the dispense position then the dispense position automatically changes to match the backfeed distance. If you are tearing labels, instead of peeling, the backfeed distance must be 30 dots (0.15 inches) less than the dispense position to account for improper tearing of butt cut supplies.
Using Batch Separators A batch separator is an extra tag printed in between batches with a pinstripe pattern. For continuous supply, the batch separator is always six inches long. The name of the batch is shown on the batch separator. Batch Separator Note: Changing this setting only effects new formats sent to the printer. To change the setting, from the Main Menu, select Setup, then Supply. Then, follow these steps. 1. Press or until you see Separators. SUPPLY ← Separators → No CHANGE CANCEL 2.
Using Skip Index You can use the skip index mode to skip (or ignore) a sense mark and print an image over multiple labels, if necessary. For example, if you have 4.0" long supplies loaded, but your image is 8.0" long, enable skip index mode to print the 8.0" long image on two labels. The image length is determined by the format header. See your System Administrator or the optional 9906 Packet Reference Manual for more information.
Using Rotate Image Enabling this option rotates the printed image 180°. We recommend designing your formats as needed, so image rotation is not required. Make sure the loaded supply matches the image length and width or the rotated image does not print correctly. Note: Changing this setting effects jobs sent to the printer after saving the change. To change the setting, from the Main Menu, select Setup, then Supply. Then, follow these steps. 1. Press or until you see Rotate Image.
Setting the Print Contrast The print contrast controls print darkness on your supply. The range is -699 to +699; the default is 0. Having the correct print contrast setting is important because it affects how well your bar codes scan and how long your printhead lasts. High contrast settings may require additional printhead cleaning, create bar code growth, and/or lead to reduced scanning.
5 S E T T I N G C O M M U N I C AT I O N S This chapter tells you how to set the serial communication values. These values provide the link for normal online printing.
Setting the Baud Rate Baud rate is the speed, in bits per second, at which the printer sends and receives data. To change the setting, from the Main Menu select Setup, Port Settings, Serial Comm, then, follow these steps. 1. Press or until you see Baud Rate. SERIAL COMM Baud Rate → 9600 CHANGE BACK 2. Press CHANGE to highlight the baud rate options. The current setting is shown. 3. Press or to scroll through the baud rate options. SERIAL COMM Baud Rate ← 9600 SET → CANCEL 4.
Setting the Word Length Word length specifies the number of bits the printer uses to define a character. To access this setting, from the Main Menu select Setup, Serial Comm. Then, follow these steps. 1. Press or until you see Word Length. SERIAL COMM ← Word Length → 8 CHANGE BACK 2. Press CHANGE to highlight the word length options. The current setting is shown. 3. Press or to scroll through the word length options. SERIAL COMM Word Length ← 8 SET → CANCEL 4.
Setting the Stop Bits A stop bit follows the data and parity bits to signal the end of a character. To access this setting, from the Main Menu select Setup, Serial Comm. Then, follow these steps. 1. Press or until you see Stop bits. SERIAL COMM ← Stop bits → 1 CHANGE BACK 2. Press CHANGE to highlight the stop bit options. The current setting is shown. 3. Press or to scroll through the desired stop bits options. SERIAL COMM Stop bits ← 1 SET → CANCEL 4.
Setting the Parity Parity checks the validity of data entering the printer. The parity bit immediately follows the last data bit for a character. The computer adjusts the parity bit according to the parity so the data bits in the character, with the parity bit, form an odd or even number of bits. To access this setting, from the Main Menu select Setup, Serial Comm. Then, follow these steps. 1. Press or until you see Parity. SERIAL COMM ← Parity → None CHANGE BACK 2.
Setting the Flow Control Data flow control is the method the printer uses to tell the computer whether it is ready to accept data. Data Terminal Ready (DTR) flow control is the most common. To access this setting, from the Main Menu select Setup, Serial Comm. Then, follow these steps. 1. Press or until you see Flow control. SERIAL COMM Flow control → DTR CHANGE BACK 2. Press CHANGE to highlight the flow control options. The current setting is shown. 3.
Resetting to Default Values Use this setting to reset the printer’s communication values to the defaults listed at the beginning of this chapter. To access this setting, from the Main Menu select Setup, Serial Comm. Then, follow these steps. 1. Press or until you see Reset. SERIAL COMM ← Reset → No ENTER BACK 2. Press CHANGE to highlight the reset options. SERIAL COMM Reset ← No → ENTER CANCEL 3. Press or to scroll through the reset options. 4.
5-8 Operator's Handbook
6 S E T T I N G D E FA U LT S This chapter explains how to select the monetary sign, secondary sign, decimal places, slashed zero, power-up mode, prompt set, imaging errors, ignore configuration packets, and error retry. This chapter also explains how to format flash, check the available flash memory, and pack flash memory.
Setting the Monetary Sign To access this setting, from the Main Menu, select Setup, then Defaults. Then, follow these steps. 1. Press or until you see Monetary Sign. DEFAULTS Monetary Sign → $ Dollar CHANGE BACK 2. Press CHANGE to highlight the monetary sign options. The current setting is shown. 3. Press or scroll through the desired monetary sign options. DEFAULTS Monetary Sign ← $ Dollar SET → CANCEL 4. When you see the monetary sign option you need, press SET to save the change.
Setting the Secondary Sign If you select the dollar as the monetary sign, you can print amounts less than $1.00 either by using a dollar sign and decimal ($0.30) or by using a cent sign (30¢). If you set the secondary sign option to No, prices under $1.00 will print like this: $ .45 If you set the secondary sign option to Yes, prices under $1.00 will print like this: 45¢ The same option applies to the appropriate secondary sign for monetary signs other than the dollar.
Setting the Number of Decimal Places You can set the printer for 0, 1, 2, or 3 places after the decimal in a price field. In dollar currency, you might print prices like this: $24.00 (2 decimal places) or like this: $24 (0 decimal places). 1. Press or until you see Decimal Places. DEFAULTS ← Decimal Places → 2 CHANGE BACK 2. Press CHANGE to highlight the decimal place options. The current setting is shown. DEFAULTS Decimal Places ← 2 → SET CANCEL 3.
Setting the Slashed Zero Appearance The slashed zero feature lets you select how you want the zero character printed; either without a slash, 0 or, with a slash, Ø. Standard or reduced fonts print the slashed zero character (Ø). Bold and OCR fonts print the standard zero (0) only. The slashed zero selection does not take affect until the format is sent to the printer again. If you change the way zero prints, you must resend your formats.
Setting the Power-Up Mode Power-up mode lets you decide how your printer starts each time you turn it on. If you want the printer to be ready to start printing when it is turned on, use the Online power-up mode. If you want the operator enter data before printing, use the Offline power-up mode. To change the setting, from the Main Menu, select Setup, then Defaults. Then, follow these steps. 1. Press or until you see Power-up Mode. DEFAULTS ← Power-up Mode → Online CHANGE BACK 2.
Changing the Prompt Set Prompt set determines which language displays on the printer's menu. You can select English, French, German, Spanish-ES, Japanese, Portuguese, Italian, Swedish, SpanishLA, Danish, Dutch, Finnish, Norwegian, Polish, or Turkish Simplified Chinese. Some prompts may remain in English, even if you select a different language. To change the setting, from the Main Menu, select Setup, then Defaults. Then, follow these steps. 1. Press until you see Prompt Set.
Setting the Numeric Format Numeric format determines how numeric values appear in your printed data. The choices include Default, Arabic-Indic, and Eastern Arabic. Default Latin numerals print in Latin; Arabic text prints in Arabic. Arabic-Indic Latin numerals print in Arabic; Arabic text prints in Arabic. Eastern-Arabic Latin numerals print in Arabic; Arabic text prints in Arabic.
Using Flash Storage Packets (formats, fonts, graphics) stored in flash memory are saved when the printer is turned off. Note: You must format flash memory before enabling this option. Formatting flash memory is only required once during initial printer setup. To change the setting, from the Main Menu, select Setup, then Defaults. Then, follow these steps. 1. Press until you see Flash Storage. DEFAULTS ← Flash Storage → Disabled CHANGE BACK 2. Press CHANGE to highlight the flash storage options.
Using Flash Memory The flash memory options are in the table below. Option Choices Default Format Flash No/Yes No Unused Flash NA NA Pack Flash No/Yes No Formatting Flash Memory Before storing packets in flash memory, downloading a script, or updating the printer's firmware, you must format the flash memory. Formatting flash memory is only required once during initial printer setup.
Checking Available Flash Memory If you receive errors when downloading a script or other packets, make sure you have enough flash memory available. Note: When you format flash memory, the script and any downloaded TrueType fonts saved in the printer's flash memory are deleted and must be resent to the printer. To check available flash memory, from the Main Menu, select Setup. Then, follow these steps. 1. Press or until you see Flash Memory. SETUP ← Flash Memory → SELECT BACK 2.
Packing Flash Memory Packing flash memory permanently removes any deleted files from memory. Periodically select this option to "clean up" the printer's memory. Any deleted files are removed from memory when you pack flash. To pack flash memory, from the Main Menu, select Setup. Then, follow these steps. 1. Press or until you see Flash Memory. SETUP ← Flash Memory → SELECT BACK 2. Press SELECT to highlight the flash memory options. 3. Press or until you see Pack Flash. 4.
Setting the Image Error Mode Image errors can occur when there is a problem producing a complete label. Press ESCAPE to clear an image error.
Setting the Configuration Packet Mode You can set how the printer responds to online configuration packets. You can ignore all online configuration packets by enabling this option. Ignoring these packets is useful when you cannot change your host’s data or when you want the printer to operate as specified through the printer’s menu. Note: We recommend changing your host’s data stream, but if that is not possible, enable this option.
Setting the Error Retry Mode You can set how the printer operates after a supply error has been cleared. The printer can either reprint the job or discard/cancel the job. If you enable error retry, the printer reprints the job that was in process when the error occurred. If you disable error retry, the printer discards the job that was in process. To change the setting, from the Main Menu, select Setup, then Defaults. Then, follow these steps. 1. Press or until you see Error Retry.
Memory Guidelines Use these basic guidelines when storing files in your printer's memory. Your printer has volatile RAM (packets deleted when the printer is off and flash memory (packets saved when the printer is off). Flash memory must be formatted before any packets can be saved. See "Formatting Flash Memory" for more information. Formats, graphics, and check digits can be saved in flash (a copy is automatically placed in RAM).
7 USING SCRIPTS This chapter explains how to load, enable, and delete scripts. You can also enable status polling and immediate commands. Using the Scripts menu requires custom software. Scripts can print data streams written for other printers or define a lookup table. Contact us to create a custom script for your printer. Note: Ignore these menus if you do not use Scripts.
Viewing Script Information To see if your printer has a script loaded, from the Main Menu select Scripts, then follow these steps. 1. Press or until you see Script Info. SCRIPTS ← Script Info→ ENTER BACK 2. Press ENTER to highlight the script information options. The current setting is shown. If a script is not loaded, ENTER is disabled and you must press BACK and return to the previous menu. Note: 3. Press or to scroll through the script information options.
Downloading a Script Follow these instructions to download a script from the MS DOS prompt. Set the communication parameters using the MODE command. Then, prepare the printer to accept a script. From the Main Menu select Scripts, then follow these steps. 1. Press or until you see Load Script. SCRIPTS ← Load Script → ENTER BACK 2. Press ENTER to enable the printer’s script communication mode. Note: Only one script can be loaded in the printer at a time.
Enabling a Script The script must be enabled before you can use it. From the Main Menu select Scripts, then follow these steps. To enable or disable a script: 1. From the Script Menu, press or until you see Enable Script. SCRIPTS ←Enable Script→ Enable CHANGE BACK 2. Press CHANGE to view the script enabling options. If a script is not loaded, CHANGE is disabled and you must press BACK and return to the previous menu. You see: Note: SCRIPTS ←Enable Script→ No Script Loaded CHANGE BACK 3.
Deleting a Script You can delete a script from the printer's memory. From the Main Menu select Scripts, then follow these steps. To delete a script: 1. From the Script Menu, press or until you see Delete Script. SCRIPTS ←Delete Script→ ENTER BACK 2. Press ENTER to start the script deletion process. SCRIPTS Are You Sure? ← Yes ENTER → BACK 3. Press or to display either Yes or No. Selecting "Yes" deletes the script. Selecting "No" leaves the script on the printer. 4.
Enabling Status Polling Status polling allows you to obtain information about the readiness of the printer and the current (or last received) print job. Your System Administrator can enable status polling while the printer is running in Script mode. From the Main Menu select Scripts then follow these steps to enable status polling. 1. Press or until you see Status Polling. SCRIPTS ← Status Polling → Disable CHANGE BACK 2. Press CHANGE to highlight the status polling options.
Using Immediate Commands Your System Administrator can use immediate commands to reset the printer or cancel and repeat batches. Immediate commands are turned on or off through an MPCL packet. Your System Administrator should refer to the 9906 Packet Reference Manual (available on our Web site) for more information about immediate commands and control characters. Use this option to set whether the ADK script processes or ignores an immediate command control character.
7-8 Operator's Handbook
8 PRINTING This chapter explains how to use on-demand mode printing. print, pause, restart, cancel, and repeat a batch. You can send format, batch, and graphic data to the printer from a host. When the printer receives the data, batches begin printing automatically. The 9906 Packet Reference Manual tells how to create, store, and download the data necessary to print batches. You can also use the Monarch® MPCL™ Toolbox utilities to create and download packets.
Printing a Test Label Two different test labels can be printed: Printer Information (gives printer setting information) MPCL Label (gives printer setting information) Printer Information Contains system level generic information about the printer, including inch counts and printhead resolution. MPCL Label Contains the current MPCL settings from the MPCL Online Configuration packet. To print a test label, from the Main Menu select TLABEL, then follow these steps. 1.
Pausing a Batch Press PAUSE to interrupt printing. You may want to interrupt a batch to make adjustments for: Loading a different roll of supply or a ribbon. See Chapter 2, "Loading Supplies" or Chapter 3, "Loading Ribbon" for more information. Adjusting the supply position or contrast using the Setup menu. See Chapter 4, "Setting Supply Options" for more information.
Canceling a All Batches To cancel all batches that are in the print queue, follow these steps. 1. Press PAUSE to interrupt printing. 2. Press or until you see Cancel All. PAUSE MENU ← Cancel All → ENTER BACK 3. Press ENTER to cancel the all batches. Cancel Batches? ← Yes → ENTER BACK 4. Press or to highlight the batch cancellation options. 5. Choose Yes and press ENTER to cancel all batches or choose No and press ENTER to resume printing.
Printing TrueType® Fonts TrueType® fonts are available on this printer. TrueType fonts are scalable and the characters print smoothly, without the jagged edges you see on bitmap fonts. When downloading a TrueType font, you download the entire font. You cannot specify a subset (particular characters or point size) of the font. This printer can accept a TrueType font file that has been converted to Hex or RunLength encoding using the version of Font Utility. Font Utility is available on our Web site.
8-6 Operator's Handbook
9 CARE & MAINTENANCE This chapter tells you how to clear label jams and clean the printer. replace a printhead. CAUTION: Do not use sharp objects to clean the printhead or touch the printhead with your fingers. This may damage the printer and require a service charge. Clearing Label Jams When a jam occurs, the display screen turns red and shows the error code(s). To clear the jam: 1. Turn off the printer and open the cover and printhead assembly. 2. If necessary, remove the label roll and ribbon.
Cleaning The rate and frequency at which you print determines how often you must clean the printer. When you are using increased print contrast, we recommend cleaning the printhead after each ribbon. When you are using continuous supply, the printer displays “Clean Supply Sensor” after printing 60,000 inches of supply. You may need to clean the printhead, sensor, and platen roller: if there is any adhesive build-up in the supply path.
6. Once the printer is dry, reload the ribbon and label supplies. 7. Close the exit cover by pushing firmly on it. Both latches click into place. 8. Close the printhead assembly and printer’s cover. 9. Turn on the printer. 10. Press FEED to position the supply under the printhead. Resend your format, batch, and check digit packets.
Replacing the Printhead You may have to replace the printhead if it is damaged or worn-out. For example, you may see error code 616 (bad dot or dots) or 768 (printhead failure). See Appendix B, "Accessories & Options" for the printhead part number. CAUTION: The printhead is sensitive to static electricity, which can damage it or reduce its life. Ground yourself by touching metal, such as the printer's metal base, before touching the printhead.
9. Align the new printhead with the tabs. 10. Snap the printhead into place. Note: Make sure the printhead cable does not touch the ribbon roll. Do not touch here 11. Clean the new printhead with a cotton swab dipped in isopropyl alcohol to remove any salt or oil left from handling. 12. Let the printhead dry and reload your supplies. 13. Close the printhead assembly and printer cover. Turn on the printer. 14. Press FEED to position the supply under the printhead.
9-6 Operator's Handbook
DIAGNOSTICS & TROUBLESHOOTING 10 This chapter explains how to perform simple diagnostic functions such as checking the software version and supply quality, printing test labels, and using password protection. It also contains basic troubleshooting information. Main Menu Canc el All Online B a tch Entry R epe a t B a tch Vers ion S upp ly Quality Format Op tions User Diag.
Checking the Software Version To view the software version information, from the Main Menu select Diagnostics, then follow these steps. 1. Press or until you see Version. DIAGNOSTICS ← Version → SELECT BACK 2. Press SELECT to highlight the version options. 3. Press or to scroll through the version options. VERSION ← Printer → ENTER BACK 4. When you see Printer, press ENTER to view the information. Item 1 is the printer model number.
Checking Supply Quality The printer continuously stores data from 16 of the most recently printed supplies to check the reflectivity of the sensor marks on the supply. Before you check your supply quality, print a batch of supplies or test labels. To check the supply quality, from the Main Menu select Diagnostics, then follow these steps. 1. Press or until you see User Diag. DIAGNOSTICS ← User Diag → SELECT BACK 2. Press SELECT to highlight the user diagnostics options. 3.
Using Password Protection The password protection feature prevents formats, graphics or fonts from accidentally being deleted from the printer's memory. It also limits access to the Setup and Scripts menus. Enabling the Password (System Administrators only) A System Administrator can enable the password that must be entered before formats, graphics or fonts can be deleted. To enable the password from the Main Menu select Diagnostics then User Diagnostics. Then, follow these steps. 1.
Troubleshooting This section helps you correct some problems that may occur. Problem Action Error message appears during startup. Turn off the printer. Wait fifteen seconds and then turn on the printer. Call Customer Service if the error message reappears. Does not print. Check supply. Check ribbon. Send a correct format and batch packet. Does not feed. Adjust the printhead pressure dials. Partially printed data. Clean the printhead. Send a correct format packet. Printing shadows or smears.
Error Messages You may receive the following types of error messages: Data Errors Communication Errors Some errors numbered 400-438 and 500-574 are internal software errors. Errors numbered 900-999 are hard printer failures. If you cannot clear an error, turn off the printer, wait several seconds and then turn on the printer. For a complete list of errors, refer to the 9906 Packet Reference Manual available on our Web site. Call Customer Service if you need additional assistance.
751 Printer did not sense a black mark when expected. For errors 751-753, check the supply tracking, supply marks, black mark sensor position, and supply roll for binding. Press ESCAPE and try to continue printing. Change supply. 752 Printer sensed a mark in the wrong place. 753 Printer sensed a mark that is too long. 754 Check for a ribbon jam or remove any slack in the ribbon by turning the take-up reel clockwise. Load a new ribbon. 755 Printhead is open. Close the printhead.
10-8 Operator's Handbook
A S P E C I F C AT I O N S Printer Height: 11 inches (279mm) Width: 105 inches (267 mm) Depth: 16.1 inches (409 mm) Weight: 22 lb. (10 kg) Shipping Weight: 25 lb. (11.4 kg) Power Source: 90-264 V AC with autoselect 50/60Hz Operating Limits: Thermal Transfer (ribbon): 40° to 95°F (4° to 35°C) Thermal Direct: 40° to 104°F (4º to 40°C) Storage: 15°F to 120°F (-10°C to 49°C) Humidity: 5% to 90% non-condensing Printhead: Thermal at 4.09 inches (103 mm) wide 203 dpi (8.
Supplies For high temperature or high humidity environments, contact us for supply recommendations. Continuous (non-indexed) supply does not have perforations or black marks and must be used in continuous mode. Aperture supplies are tags or labels with holes (or openings) in them. The supply is sensed using the holes. The holes can be only on the edge of the supply. Supply Types: Thermal Transfer or Direct Supply Widths: 0.75 inches (19 mm) minimum 4.5 inches (114 mm) maximum Supply Lengths: 0.
Cable Pinouts The following tables show the connector pins for a 9-pin to 9-pin (126716) cable.
A-4 Operator's Handbook
B ACCESSORIES & OPTIONS Accessories 935™ External Rewind 939i™ Intelligent Keyboard USB mini keyboard (160001) 203 dpi(128933ST) & 300 dpi (12678401) Replacement Printhead Kit Monarch® MPCL™ Toolbox (utilities to configure the printer, download fonts, and design formats) available on our Web site Printhead CLEAN-STRIP (120350) Printhead Cleaning Pen (114226) Cables: 9-pin to 9-pin (126716) 9906 Packet Reference Manual – Programmer's manual (TC9906PR) Packaging Materials
B-2 Operator's Handbook
G GLOSSARY The following terms will help you use this manual. continuous mode Mode in which the printer prints all the labels in the batch without stopping. download (send) Transmission of data from the host to your printer. format Supply layout or design, which the System Administrator downloads as a format packet to your printer. host Any mainframe, minicomputer, data collect terminal, or personal computer sending data to the printer.
G-2 Glossary
INDEX A about fonts ....................................................... 8-5 Accessories ......................................................... 2 adjusting supply width ............................................... 2-11 Adjusting Print Position..................................... 4-8 Adjusting Supply Position .................................. 4-9 Available Memory ........................................... 6-11 B Backfeed ..........................................................
storage ......................................................... 6-9 Monetary Sign defining........................................................ 6-2 MPCL .............................................................. 1-2 O on-demand printing ........................................... 8-2 Options ............................................................... 2 P Parity ....................................................... 5-1, 5-5 Password protection ................................................
U default ......................................................... 5-1 Version .......................................................... 10-2 USB ................................................................ 1-3 V Values communication .............................................. 5-1 W wide/narrow knobs .......................................... 2-11 Word Length .............................................
0 28028 Avery Dennison Printer Systems Division 170 Monarch Lane Miamisburg, OH 45342 1-800-543-6650 (In the U.S.A.) 1-800-387-4740 (In Canada) www.monarch.