Instruction manual

5
TROUBLESHOOTING
Use this chapter as a reference for any RFID errors you may
receive.
Problem Action
Printer displays “Please
Wait RFID Initialization.”
You sent an RFID batch before the printer
communicated with the interrogator. The
printer prints the RFID batch once
communication with the interrogator is
complete.
Printer displays “RFID
Detection Not Complete.”
You tried to access the Setup, RFID Menu
before the printer communicated with the
interrogator. Press Escape/Clear until
you see “Print Mode Ready.” Wait several
seconds and then try to access the Setup,
RFID Menu again.
Printer displays “Monarch
Initializing.”
This message should flash briefly on the
display when you turn on the RFID printer.
If it does not disappear, turn off the
printer; wait fifteen seconds and then turn
on the printer.
Printer does not read or
program the RFID tag.
Make sure the following are set correctly
for your inlay (RFID tag) type: Protocol
(C1Gen1, EM4122, etc.), Read Power,
Write Power, and Signal Adjust. Refer to
your RFID Setup Guide & Supply Chart for
more information.
The EM4122 protocol requires option 5 to
read the pre-programmed RFID data. See
Chapter 4, “Defining the RFID Data Field
”
for more information.
Troubleshooting 5-1