Instruction manual

8-12 Packet Reference Manual
Error Description
Code
756 The printer is out of supplies. Load supplies.
757 Load supplies. The calibrated supply length differs by plus or minus .25 inches from
the format. Press Feed to print on the current supply or load new supply and press
Feed.
758 Check supply. Either the supply is not seen, or the on-demand sensor is broken
(purchase optional). Check for a label jam. Clear the supply path or reload supplies.
This error may occur if you remove a label too quickly in on-demand mode. The
printer does not recalibrate after this error.
762 Low battery. Charge the battery.
763 Waiting to dispense label. Press Feed. This error may also appear when a peel mode
error occurs. Check for a label jam. Reload supplies if necessary and continue
printing.
766 Backfeed error. There is a problem with the backfeed distance.
767 Incorrect AD value. Call Technical Support.
768 Printhead has more than 10 bad dots within the format area or is not connected.
769 The printhead is not receiving enough volts. Call Technical Support.
770 The print motor is not ready. Call Technical Support.
771 The format specified by the application was not found. Reload your application and
format, and try again. If the problem continues, call Technical Support.
781 The voltage is too low. Call Technical Support.
782 The voltage is too high. Call Technical Support.
790 The printer is busy. Wait until the printer is idle (no batch waiting to print or not
receiving data) before you send any packets. This error may occur when you try to
print a test label if the printer is busy. Turn off the printer. Wait two seconds and turn
it back on. Resend the packets. If the problem continues, call Technical Support.
791 The printer has an error pending. Turn off the printer. Wait 15 seconds and turn it
back on. Resend the packets. If the problem continues, call Technical Support.
792 The printer is not initialized. Call Technical Support.
793 The printer job queue is full. Turn off the printer. Wait 15 seconds and turn it back
on. Resend the packets. If the problem continues, call Technical Support.
794 The backfeed mode is not set.
795 Print engine lock-up. Call Technical Support.
796 The cover is open. Close the cover and continue printing.
797 Peel mode error. Check for a label jam. Reload supplies if necessary and continue
printing. The peel sensor may need to be replaced.